AvidForm

OK – embarrassed to say that this was/is (in my case) a browser issue. After WP 6.7 update numerous internal WP admin pages displayed white screens and in the case of Code Snippets the blank screen appeared when attempting to edit a snippet.

The simple solution – is to reset all the cache and cookies in the browser you are using.

• This reply was modified 4 months, 2 weeks ago by AvidForm.

Thanks for your help. I will purchase LSWS Enterprise and make the switch. You can mark this as resolved.

• This reply was modified 1 year, 7 months ago by AvidForm.

Thanks. The origin server server is Plesk/Apache with Nginx reverse proxy. I’m looking at transitioning to LiteSpeed enterprise .. in the meantime, If we turn off the Nginx reverse proxy and use Apache only, will this still be an issue with local cache not functioning?

OK .. thanks for your help. I will look into changing the hosting environment to LiteSpeed.

We don’t have either multi-language or multi-currency set. Is there anything else I can check to try to get this working properly?

If every user who hits the site on a new IP has to freshly load the cache, the benefit of the cache is significantly minimized.

The report number is :?QBYEIHUR

I can confirm that I have also isolated a conflict that breaks Divi 4.0 “Theme Builder” functionality when the WP Retina2x (Pro Version) plugin is activated.

Using the Divi Theme Builder is not possible with this plug-in active. Edits of Custom/Global Headers/Footers generate an error inside Divi with the message, “An unknown Error Occurred.” If the the Divi Theme Builder is active, all pages display as blank white page (no error). Deactivating WP Retina 2X resolves the issue.

• This reply was modified 5 years, 5 months ago by AvidForm.

Hi Jordy,

Thanks. That does reduce the file size quite a bit. What I found confusing is that the original file I was uploading was optimized and smaller in file size than the resultant file size after upload (for the same physical pixel dimensions).

-Jeff.