aveendoshi

Hi,

Thank You for taking your time out to help me here.

I checked the urls in the media library and they do not have any such line post the .jpeg extension. This is happening with multiple images on almost all the pages. Where can I find this line of additional text and remove it efficiently? Also, upon inspecting the other images alongside them, all have a similar text after the .jpeg text.

• This reply was modified 1 year, 3 months ago by aveendoshi.

Hey @jawad1234, I added the code, cleared the cache but the size still won’t change on the mobile version.

Hi @mayuripatel, thank you for taking the time out. But here removing the margin would just change the text’s vertical position. It still isn’t taking up the entire left space. I want the text to take the entire 50% of the screen width as shown in the screenshot.

screenshot- https://ibb.co/gDBRDft

@apeatling Did you get a chance to look at the recording?

And I noticed that the website seems to be loading twice. The 1st time with the orange colours and then again with the blue colours.

Here’s a link to the screen recording (notice the url bar) https://www.veed.io/view/4e96ba8f-f30f-414a-b821-6701321dc8e9?panel=share

1. Browser cache- cleared
2. Server cache- cleared
3. CDN- not using yet.
4. Theme/plugin conflict- did not disable elementor plugin. Rest everything seems to be working fine.

So,the developer who worked on this website previously added this plugin but I don’t think he bought a license because I keep getting a license popup. The developer is also not responding hence, I had to reach out to the forum. Should I disable the elementor pro plugin?

Hey @gusis07, So I couldn’t make out what the problem you’re having from the screenshot attached but basically what I did to remove the horizontal scrolling was to toggle the “overflow” setting to “hidden” to stop the elements which have a larger width from overflowing the viewport. After which the horizontal scrolling was no onger there.

After some looking around, found that the issue was being caused by one of the sections which was overflowing. Just toggle the ‘overflow’ button to ‘hidden’ in section settings and this should be resolved. Just dropping this comment here so that someone else can benefit from this later on. Peace!

@gappiah Yes, I have purged the cache and even put it on developer mode to check but the thing is, right now the home page is looking proper but other product pages, contact us page are looking broken. To check, currently I have even disabled cloud flare and the homepage is looking proper but other pages still seem broken. And I noticed that the header and footer styling is proper, only the main content pages are like this.

• This reply was modified 3 years, 2 months ago by aveendoshi.

@gappiah Thank You for your quick response. I have disabled all caching and even disabled and enabled all the plugins one by one to check if it is being caused by any specific plugin. This happened very suddenly.

You can migrate your website or just point the domain to your current IP on which the new website is developed.

@themesjungle @macmanx Okay so, the content is loading fine when I am not logged in to wordpress in the browser but it throws this error (drive link) when loged in to the dashboard.

https://drive.google.com/file/d/12KQvXM6j31gMa1xKUY2P77KODKuC74D5/view?usp=sharing