Forum Replies Created

Viewing 15 replies - 31 through 45 (of 347 total)
  • Plugin Author avdude

    (@avdude)

    Do you have the page with the {EVRREGISTER} setup and that page defined in the settings as the main registration page? This must be done as the calendar link should point to that. Your description sounds like you have your calendar page entered as the registration page in the settings.

    Plugin Author avdude

    (@avdude)

    Please email me at [email protected] with details from your paypal site regarding the failure notice. IPN failure is typically due to the fact that PayPal cannot post the transaction to your site for some reason. The error details on the Paypal site will generally give some indication as the reason of the failure.

    Plugin Author avdude

    (@avdude)

    Thank you for the input. We have updated the file in the development version to reflect the fix. We are working on a few other patches. If you would like to apply the fix immediately to version 6.01.08, you may download it here and replace it in the public folder of the plugin.

    Plugin Author avdude

    (@avdude)

    Yes, you will need to edit the file, evr-public-form in the public folder.

    Look for this section:

    evr_generate_frm_defaults('fname',__('First Name','evr_language'));
    evr_generate_frm_defaults('lname',__('Last Name','evr_language'));
    evr_generate_frm_defaults('email',__('Email Address','evr_language'));
            if ($inc_phone == "Y") {
                evr_generate_frm_defaults('phone',__('Phone Number','evr_language'));
            }
            if ($inc_address == "Y") {
                evr_generate_frm_defaults('address',__('Street/PO Address','evr_language'));
            }
            if ($inc_city == "Y") {
                evr_generate_frm_defaults('city',__('City','evr_language'));
            }
            if ($inc_state == "Y") {
                evr_generate_frm_defaults('state',__('State','evr_language'));
            }
            if ($inc_zip == "Y") {
                evr_generate_frm_defaults('zip',__('Postal/Zip Code','evr_language'));
            }
            if ($inc_comp == "Y") {
                evr_generate_frm_defaults('company',__('Company Name','evr_language'));
            }
            if ($inc_coadd == "Y") {
                evr_generate_frm_defaults('co_address',__('Company Address','evr_language'));
            }
            if ($inc_cocity == "Y") {
                evr_generate_frm_defaults('co_city',__('Company City','evr_language'));
            }
            if ($inc_costate == "Y") {
                evr_generate_frm_defaults('co_state',__('Company State/Province','evr_language'));
            }
            if ($inc_copostal == "Y") {
                evr_generate_frm_defaults('co_zip',__('Company Postal Code','evr_language'));
            }
            if ($inc_cophone == "Y") {
                evr_generate_frm_defaults('co_phone',__('Company Phone','evr_language'));
            }
    ?>
    <!--End Default Questions -->

    The rest should be obvious.

    Plugin Author avdude

    (@avdude)

    Are you saving the settings on each tab? Every tab has it own save button.

    Plugin Author avdude

    (@avdude)

    You must have a page setup with the Payment shortcode and identify that page in your settings. If not the leading URL is not in the database for the template to pull from.

    Plugin Author avdude

    (@avdude)

    This will occur is something is not correct about the attendee, or the actual attendee data is not correct. As a test, change the last letter of the attendee name and save. If it saves, then change it back and save again. Sometimes is key data does not change the record will not allow an update.

    Plugin Author avdude

    (@avdude)

    Category short codes still require a page with the main {EVREGIS} shortcode setup on your site.

    Plugin Author avdude

    (@avdude)

    You should not have caching enabled on any of the pages used by Event Registration.

    Plugin Author avdude

    (@avdude)

    That looks correct for a particular transaction. What does the IPN history say? Each payment post is unique for that transaction. If you would like to email me directly at [email protected] I can provide your more detailed support in a private discussion so data is not disclosed publically on the forum.

    Plugin Author avdude

    (@avdude)

    You can also view your PayPal Instant Payment Notification history and/or try resending the IPN notifications by logging into your PayPal account, then visit this URL: https://www.paypal.com/us/cgi-bin/webscr?cmd=_display-ipns-history

    You can click on an IPN transaction and review the Notification URL to verify if was looking in the right place, the HTTP response code and the delivery status of the notification.

    Plugin Author avdude

    (@avdude)

    If you have received an email from PayPal with the subject : IMMEDIATE ATTENTION REQUIRED: PayPal service upgrades, don’t panic ??

    PayPal is upgrading the certificate for https://www.paypal.com to SHA-256. This endpoint is also used by merchants using the Instant Payment Notification (IPN) product.

    Given the types of changes that PayPal has made (or will make) and how our products integrate with it, there’s nothing special that needs to be done on your WordPress site. The Event Registration itself requires no changes.

    However, your site may need an updated SSL cert or your server might need updating if it’s not sha-256 compatible. For that, you may need to check this with your host.

    The PayPal Sandbox has already been updated to SHA-256. You can test your own site by doing a test registration/payment using the PayPal Sandbox You can quickly test if it will work by making a PayPal Sandbox payment. If you don’t see an error like “No trusted certificate found“ then it should work.

    You can also log into the Paypal developer site, Trigger a simulated payment to view payment notifications instantly. Confirm that fields are being parsed correctly and that your handler is working correctly.

    https://developer.paypal.com/developer/ipnSimulator/

    To quote PayPal: “Any tests that are currently run against PayPal Sandbox endpoints will require a VeriSign G5 root certificate, so you can test your upgrades by making requests against the Sandbox”

    Plugin Author avdude

    (@avdude)

    Do you have send confirmation emails setup in the settings and also in the event itself. It must be active in both locations to send emails.

    Plugin Author avdude

    (@avdude)

    Not easily, I would recommend creating a custom question that says “Please list the name and shirt size for each person you are registering for:”

    While not precise it gets the job done.

    Plugin Author avdude

    (@avdude)

    Please provide a link so that we can see the issue first hand.

Viewing 15 replies - 31 through 45 (of 347 total)