Forum Replies Created

Viewing 15 replies - 1 through 15 (of 151 total)
  • Hi @pantherapardus,

    Thank you for using our theme and reaching out to us!

    Could you please clarify which section of your website you would like to change the background color for? Providing more details will help us assist you more effectively.

    We’re here to ensure your website looks exactly how you want it!

    Best regards,

    Newscrunch Support Team

    • This reply was modified 13 hours, 33 minutes ago by Akhilesh.

    Hi @draakoor,

    Thank you for being our valued premium customer!

    As per WordPress support guidelines, we’re unable to provide assistance for pro-product inquiries here. However, we’d be happy to help you further. Kindly email your query to [email protected], and one of our support engineers will assist you promptly.

    We appreciate your understanding and look forward to resolving your issue!

    Best regards,

    Appointment Support team.

    HI@hussainrazakhan

    Thank you for reaching out to us!

    We have reviewed the news highlights section on your website. Currently, the moving direction is set from left to right. Could you confirm if you would like to change the moving direction to right to left instead?

    For better clarification, please refer to this snapshot: https://prnt.sc/tTV9bwvfbttC.

    Let us know if you have any further questions or need assistance with implementing this change.

    We’re here to help!

    Best regards,

    Newscrunch Support team

    Akhilesh

    (@atul-rahman)

    Hi

    I’m glad to hear that the issue has been resolved! We’re always committed to enhancing your website’s appeal. Should you need further assistance, please don’t hesitate to reach out.

    If you’re satisfied with our theme and support, we’d greatly appreciate your feedback. Please take a moment to share your valuable thoughts here:

    NewsBlogger Theme Review

    Regards 

    Newsblogger Support Team

    Akhilesh

    (@atul-rahman)

    Hi

    This error is occurs bz you did not add endif;

    More clarification kinldy see the snapshot and add endif;

    Feel free to contact us if you have any issue.

    Thanks

    Akhilesh

    (@atul-rahman)

    Hi

    We have identified the cause of the console error. This issue is occurring because the “Missed Section” feature has not been enabled. Additionally, we found a minor conditional check error in our code that contributes to this.

    We will correct this issue in our next update. Thank you for your patience, and please feel free to reach out if you have any further questions.

    To fix the issue now follow the given below instruction.

    1 Find the functions.php file located in your child theme Newsblogger directory.

    2 Open the file and find the below line of code on line no 49.

    wp_enqueue_script('newsblogger-custom', NEWSBLOGGER_TEMPLATE_DIR_URI . '/assets/js/custom.js', array('jquery'), '',true);

    3 And repalce it with below line of code.

    if(get_theme_mod('hide_show_missed_section',true)==true):
    wp_enqueue_script('newsblogger-custom', NEWSBLOGGER_TEMPLATE_DIR_URI . '/assets/js/custom.js', array('jquery'), '',true);
    endif;

    Let me know if you have any confusion.

    Thanks&Regard

    The Newsblogger support team

    Akhilesh

    (@atul-rahman)

    Hi @ciucaadrian11,

    Thank you for your patience.

    Could you please check if any plugins might be causing this issue? If possible, try deactivating each plugin one by one and see if the issue resolves, as there may be a conflict with the theme.

    Let us know how it goes!

    Best regards,
    The Newsblogger Support Team

    Akhilesh

    (@atul-rahman)

    Hi

    Thanks for contacting to us.

    To fix the issue follow the given below instruction.

    1. Locate script.php:
      • Navigate to your WordPress theme folder for Newscrunch.
      • Go to wp-content/themes/Newscrunch/inc/script/ and find the script.php file.
    2. Replace the Code:
      • Open script.php in a code editor.
      • Copy and replace the existing code in script.php with the updated code from the link.
    3. Test the Update:
      • Save the file and reload your website to check if the newscrunch_missed_settings error is resolved.

    If you run into any confusion during these steps, feel free to reach out for more guidance!

    Regards

    Newsblogger Support Team

    Akhilesh

    (@atul-rahman)

    Hi [Client’s Name],

    Thank you for reaching out to us.

    As you are using the premium version of the theme, we are unable to provide support for premium products via www.remarpro.com, in accordance with their support guidelines.

    For assistance with your premium product, please email your query to us at [email protected], and one of our support engineers will respond promptly.

    Thank you for your understanding!

    Best regards,

    Wallstreet Support Team

    • This reply was modified 1 month ago by Akhilesh.
    Akhilesh

    (@atul-rahman)

    @katarsyz

    I am glade to know that it has been resolved.

    We will fix the issue in the next update.

    Regards

    Newscrunch Support Team

    Akhilesh

    (@atul-rahman)

    Hi@katarsyz

    We apologize for the inconvenience you’re experiencing. Rest assured, we will address this issue in the next update.

    In the meantime, you can resolve the issue by following the instructions below:

    1. Custom.js file
      Navigate to the?newscrunch?theme folder:
      newscrunch >> assets >> js
      Find the?custom.js?file and replace the code inside it with the code provided in this [link].
    2. Style.css file
      Navigate to the?newscrunch parent ?theme folder:
      newscrunch >> style.css
      Open the?style.css?file and replace the code with the code mentioned in this [link].

    Note: Do not make any changes in the newsblogger style.css file.

    If you need any clarification or run into any issues, feel free to reach out.

    Thanks for you patience and cooperation.

    Best regards,
    NewsCrunch Support Team

    Akhilesh

    (@atul-rahman)

    Hi

    We apologize for the inconvenience you’re experiencing. Rest assured, we will address this issue in the next update.

    In the meantime, you can resolve the issue by following the instructions below:

    1. Custom.js file
      Navigate to the newscrunch theme folder:
      newscrunch >> assets >> js
      Find the custom.js file and replace the code inside it with the code provided in this [link].
    2. Style.css file
      Navigate to the newscrunch theme folder:
      newscrunch >> style.css
      Open the style.css file and replace the code with the code mentioned in this [link].

    If you need any clarification or run into any issues, feel free to reach out.

    Best regards,
    NewsCrunch Support Team

    Akhilesh

    (@atul-rahman)

    .

    • This reply was modified 1 month ago by Akhilesh.
    Akhilesh

    (@atul-rahman)

    Hi @aboutwebdk,

    I just wanted to check in—did the solution provided earlier work for you? Were you able to resolve the issue after making the changes to the custom.js file?

    Please let us know if everything is working fine or if you need further assistance.

    Best regards,
    Newscrunch Support Team

    • This reply was modified 1 month ago by Akhilesh.
    Akhilesh

    (@atul-rahman)

    Hi @aboutwebdk,

    Thank you for your cooperation.

    Please note that the custom.js file can be found in the parent theme directory of Newscrunch, located in:

    newscrunch > assets > js folder.

    Once you find the file, please proceed with the steps as outlined in my previous message. Let us know if the issue is resolved after making the changes.

    Thanks again for your cooperation!

    Best regards,
    Newscrunch Support Team

Viewing 15 replies - 1 through 15 (of 151 total)