We ask you to contact us through internal support when we need more information to solve the problem. Perhaps access to the site.
To ask them here will be incorrect.
What’s the point then? Instead of posting answers to people’s issues, you pull them into an email exchange and no one else gets to see the final solution. It’s a waste of resources and time – specifically MY time.
We have additionally studied the problem.
Text wraps if it goes beyond the width of the column.
Yes, I know and I even pointed that out. The problem (as I actually said, if you’d care to read it fully) is that the HEIGHT of the cell doesn’t change, cutting off the text that has dropped down thereby making it USELESS.
This is a prime example of why your email support doesn’t work well. If I had sent you this in an email, I’d have to clarify WHAT I’VE ALREADY SAID because you didn’t read it carefully then I’d have to wait for another response, hoping that you actually understood this time. With luck, my problem might be solved in a week or it might never be solved and end up just being a huge waste of my time,
