Hey John,
Thanks for the reply. I asked the theme author and he said it is a customization service, but he also suggested this.
You can try adding the init function in script tag inside the page content (using the Text Editor, not the Visual one), maybe that might helps:
<script> sbi_init(); </script>
My question is where to put this script? On which page?
I would really appreciate if you can help.
Thanks.