Asya Gabrilyan

Dear @kharzbh,
Sorry for the belated response.

We ran a few tests at version 1.5.83 to understand the issues you reported.

Please note that Compact and Extended albums load images properly.
We encountered an empty gallery for a few seconds just once, so we’ll check this particular case to determine the underlying cause.
We do have some issue with the preview of the Extended album. The solution is ready and will go live soon.

Please wait for a new update to see how it affects your galleries.

Thank you for your cooperation.

Sincerely,

Dear @pcoenen,
Please contact our support team using the following form.

Please include all the requested screenshots in your email.

Sincerely,

Dear @dalton1958,
Thanks for the inquiry!

If you are interested in the premium version of the plugin and plugins bundle, please contact our support team using the following form.
This forum is intended to support the free version of the gallery plugin.

Sincerely,

Dear @nicutdk,
Would you please elaborate on your question?
Do you have any reference or example of the desired outcome?

Sincerely,

Dear @pcoenen,
Thank you for the report.

Can we please have a few screenshots from your end to have a better understanding of the problem?

Sincerely,

Dear @nitsuj,
There is no possibility to show special exif info, but it can be added manually from your end.

Sincerely,

Dear @misstt,
Thank you for the inquiry.
For the questions regarding the Premium version, please contact our support team using the following form.

Sincerely,

Dear @brentcredle,
Thank you for the inquiry.

Can we please have the form link to see how it performs?

We could not reproduce the case on our end.

Sincerely,

Dear @vince71,
Thank you for the inquiry.

Please contact Forminator support team to get corresponding assistance.

This forum is intended to support Form Maker by 10Web plugin.

Sincerely,

Dear @samuelng527,
Thank you for the inquiry.

Please address jquery issues you have at your site first.
We will be able to look into the gallery afterwards.

Sincerely,

Dear @novy85,
Thank you for the report.

The map loaded for this event: https://topolinoclubsanmarco.it/event/serata-di-club-3-2-2-2-2/
Here is the screenshot: https://nimb.ws/erckfw

Can we please have the link with the missing map from your end?
How is it displayed for you?

Sincerely,

Dear @abrennan1211,
Thank you for the report.

Please update your gallery to the latest version 1.5.82. As of now you have version 1.5.62 at your site.
Let us know if the issue persists after the update.

Sincerely,

Dear @jarrodlmiles,

Instagram has shut down its API partially without any warning. Unfortunately, now it only allows bringing media from the Instagram account of the user, which is authenticated in Instagram Feed WD plugin. It is not possible to fetch feeds from other public accounts.

Instagram Feed WD does not have control over Instagram API. However, in the newest version of the plugin, we have implemented an alternate solution, which allows you to authenticate multiple users and create their feeds.

Please try to authenticate with your account.
Sincerely,

• This reply was modified 3 years, 2 months ago by Asya Gabrilyan.

Dear @kevinc81,
Please note that load time of big images is bad, that is why we keep images as small as possible

Sincerely,

Dear @pradipspidy,
You can generate a shortcode for the desired gallery with specific settings that apply only to that gallery.

Please generate a shortcode for that one gallery, like so.

Hope this helps.

Sincerely,