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  • Thread Starter asmarkowitz

    (@asmarkowitz)

    Hi Tim, apologies again for the very long delayed response. To answer your questions:

    >> Do you mean the “Hide Player/Play Now:” setting in the section Post Content on the General Settings page of podPress?

    Yes, that setting. At the time of the problem it was on ‘Show’ and the audio would auto-play. When I switched to ‘Hide,’ auto-play stopped.

    Perhaps at the time as you say it was a JavaScript error or bug. As you suggested, I just now switched it back to “Show” and auto-play did not occur. And there were no errors in the error console. The only effect was as you said, the appearance of ‘play now’/’hide player’ in line below player, and where that line appears in our designed player ‘box’.

    However, in the meantime between then and now, we have updated to the newest versions of PodPress (and WP) … so again, perhaps whatever error was causing the auto-play before has been solved by the update.

    Player in Post Content/general settings is set to ‘Enabled’ (and was at the time of the problem).
    All Players in Player settings is ticked for Display Player/Preview and Use HTML 5 tags and unticked for show HTML5 players always on page load.

    Hope this information is helpful and again sorry it took me so long to get it to you.
    Cheers,
    Andy

    For what it is worth in our case we discovered it was an issue on our end – we had changed the categorization of some posts, resulting in different URLs – Facebook treated them as new posts with no likes yet.

    Although I have read on forums where this has occurred due to interface with Facebook.

    Thread Starter asmarkowitz

    (@asmarkowitz)

    Hi Tim, thanks very much for the extensive check and quick reply and apologies for not getting back sooner. After I posted my question I saw that the Hide/Show player setting had been switched to Show, which I gather enables the auto-play. I believe it was set to hide as the default and I hadn’t changed the settings, so don’t know how it happened, but once I figured out the problem I switched it back, obviously before you made your checks.

    This was in Firefox on a computer running Windows 7, and I had just installed a new version of the browser … but my business partner was getting the same effect on a Mac using Safari, so don’t think that was the issue.

    In the event the immediate problem is solved. But I would note that it is isn’t immediately obvious that the hide/show setting is what controls this – I was looking for a loop or auto-play setting as I’ve seen with audio in other CMS’s. Perhaps the newer versions of Podpress have this – in my view it would make things more clear for the user.

    Best and again, thanks for your help. Really glad to see the forum active.
    Cheers,
    Andy

    I’m having a similar problem at my site, MusicFilmWeb.com. On several posts the like counter has reset to 0. So far it is only happening on certain posts within a particularly category. Irritatingly, it tends to be the ones with the most likes.

Viewing 4 replies - 1 through 4 (of 4 total)