Askupa Software

It seems that the Bootstrap tooltip script is conflicting with some other scripts in your website. Im not sure which script is causing this but you can try disabling other plugins or switch themes to isolate the problem.

As far as the tweet count, Twitter considers it as an “up to” number. If you want to get the right tweet count, go to Plugins->Twitter Feed -> Caching & Performance and turn on “Force Tweet Count”. It is recommended to enable caching if you turn on this option (just switch “Enable Caching” to ON).

i’m glad to hear that.
Thank you for rating this plugin!

Thank you for your positive feedback, it is greatly appreciated!

It appears that your theme, or perhaps one of your plugins, is automatically adding <p> tags to the widget area, which interferes with the “Show Media” button’s behavior. It also alters the appearance of the widget (notice that the the user/screen names are not leveled with the avatar as they should be). Try disabling other plugins or changing themes to see if that helps.

Let me know if found the cause for that issue.

In the plugin’s options page, under Caching and performance, turn on “Force Tweet Count”. This will make Twitter return the right tweet count (this is needed since Twitter treats the count as an “up to” number). Note that if you turn this on, it is preferred that you turn on the caching as well.

About the user name, you are absolutely right. This is an error that will be fixed in the next version (thank you for pointing it out). If you don’t want to wait, just change line 47 in view/StaticTweetsView.class.php to:

'screen_name' => $tweet->getScreenName(),

And that’ll fix it for ya!

It seems that your website is based on an old version of Bootstrap (2.2.2) whereas Twitter Feed automatically loads the newest version of Bootstrap (3.1.1), which causes your website to break.

To fix this, you have two options:

1. Update your website to support the newest version of Bootstrap (which may require you to rewrite some of the code to change the CSS classes etc.)
2. Tell Twitter Feed not to load the newest version of Bootstrap. This can be done easily by commenting out line 78 in the file core/AskupaTwitterFeed.class.php. Note that this may cause the tooltips not to work.

The first option is obviously preferred, since it deals with the problem. If you will not update your website, any plugin that is based on Bootstrap might cause it to break as well.

Let me know if that solved your issue.

Hi,
I will try to provide a fix for this issue as soon as possible. Meanwhile, you can fix this by adding a “\” before the call to the function. So line 526 should look like:
$this->plugin_screen_hook_suffix = \add_plugins_page(

Please let me know if that helped.

Please try the new version, which includes a critical fix for WordPress 3.9
I can’t guarantee that it will fix your problem, since I wasn’t able to find your theme and reproduce the issue, but it might help.

Is that a free theme? Can you post a download link for that theme so that I can reproduce the problem?

Please try the new version (1.3) which fixes this issue.

Thank you,
Askupa Software

Please download the new version (1.3) which fixes this problem. The entire plugin was recoded from scratch using OOP and it is now much more robust and reliable.

If you have any other questions, feel free to submit a new ticket.

Thank you,

Askupa Software

I am truly sorry to hear that. Next time, you are more than welcome to write a support ticket and we will do everything we can to help you resolve your issue.