I’ve exported my old database, dropped the new database and imported it again. None of the categories show up, until I go into EasyCart and click save on every one of them… Then they show up with -1 as if it’s a duplicate, even though the first one doesn’t show on the site.
This is not me making an error like your support team suggests. I know how to click “Check All” and then “Export” in a database. I know how to then put that file into an upload box and click “Import”… The plugin is the problem.