ashleyjoeann

Hostgator has restored my site and I’ve proceed to change all login passwords. I’ve also deleted inactive plugins and themes and updated everything else. Everything seems fine now! Thanks a lot!

Hi missleilani,

I tried contacting my host again and this time, they’re more helpful. I believe they tried your approach where they renamed a .htaccess file but no success. They even disabled all plugins and themes but to no avail.

We are currently resorting to do a restore from a recent backup, from before the site was contaminated. Hopefully it works.

Thank you for your input! I do believe my site was hacked somehow.

Sincerely,
Ashley