Ashikur Rahman

Hi @leopoldyys ,
Hope you’re doing well.

Are you still facing the same issue? If so, could you please reach out here? We would be happy to assist you. Please let us know the update.

Looking forward to hearing from you.
Best regards,

Hi @2candela2 ,

It’s been a while since we last heard from you, so we assume your issue has been resolved. We’ll go ahead and close this topic for now, but you’re always welcome to reopen it if you have any further questions or concerns.

Have a great day!

Hi @2candela2 ,
Hope you’re doing well

We haven’t received a response since our last reply. Could you please confirm if the issue persists? This will help us provide the right assistance and resolve it quickly.

We look forward to your response.
Thank you.

Hi @leopoldyys ,
Sorry to hear about the inconvenience you’ve experienced.

As mentioned earlier, we need to thoroughly investigate the issue on our end. Could you please reach out to us here? This will allow us to cross-check the issue in detail and assist you properly.

Thank you for your understanding.

Hi @procarmanuals ,

Thank you for sharing the page URL with us. We have forwarded it to our DEV team for further review and will provide you with an update shortly. Please don’t delete the test-page for the time being.

Best regards,

Hi @leopoldyys ,

We haven’t received a response since our last reply. Could you please confirm if the issue persists? This will help us provide the right assistance and resolve it quickly.

We look forward to your response.
Thank you.

Hi @blue_life,

Thank you for keeping us updated. Our team has made some adjustments in the recent DEV version. In the meantime, could you please download the Essential Blocks DEV version from this link: https://d.pr/f/Gbl9Dd and follow the instructions here: https://d.pr/GxR2uP?

Please check again and let us know how it goes. We look forward to hearing from you.
Best regards,

Hi @blue_life ,
Apologies for reaching out again.

Could you kindly confirm if you’re using this plugin for optimization? If you don’t mind me asking, could you please reach out to us here? This will help us assist you more effectively.

Thanks!

Hi @brelandr ,
Greetings!

It’s been a while since we last heard from you, so we assume your issue has been resolved. We’ll go ahead and close this topic for now, but you’re always welcome to reopen it if you have any further questions or concerns.

Have a great day!

Hi @2candela2 ,
Thank you for your patience and for allowing us some time.

We are pleased to inform you that our Development team has successfully resolved the issue on our end, specifically for your case. To benefit from the fix, please download the DEV version of EmbedPress from the following link: https://d.pr/f/HW1zk1 and install it on your website. Afterward, kindly check and let us know how it works for you.

Looking forward to hearing back from you.
Thanks!

Hi @2candela2 ,
Greetings! We apologize for any inconvenience you’ve experienced.

Thank you for providing the details. We have forwarded your query to our development team for further investigation. We will update you as soon as we have more information. We appreciate your patience during this time.

Best regards,

Hi @procarmanuals,
Apologies for the delayed response.

We’ve released a new version of EmbedPress. Could you please update your plugin and check again? Our team is currently investigating your issue, and we will keep you updated once we have more information.

Thank you for your patience!

Hi @schneemannski ,

It’s been a while since we last heard from you, so we assume your issue has been resolved. We’ll go ahead and close this topic for now, but you’re always welcome to reopen it if you have any further questions or concerns.

Have a great day!

Hi @blue_life,

Greetings! Apologies for any inconvenience you’ve faced.

Regarding your queries:

1. What has changed in the gallery script(s) that is causing it to misbehave now (it was fine before)?
   We’ve made some improvements, but they shouldn’t cause any issues. However, we’ll cross-check this with our team and update you if there’s anything new.
2. Is there an option to use lazy load from another plugin specifically for these galleries?
   Yes, you can exclude the classes you’ve already set up.
3. Does the EB gallery use the native WordPress lazy load attribute?
   Currently, no. However, we’re looking into improving this feature.

Please feel free to reach out if you need further assistance!

Best regards,

Hi @neeha72 ,
Hope you’re doing good.

It’s been a while since we last heard from you, so we assume your issue has been resolved. We’ll go ahead and close this topic for now, but you’re always welcome to reopen it if you have any further questions or concerns.

Have a great day!