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Viewing 15 replies - 1 through 15 (of 21 total)
  • Thread Starter asevims

    (@asevims)

    This is great. Thank you!

    Thread Starter asevims

    (@asevims)

    Hi Shadi,

    I’ll try the fix today. Thank you very much!

    Yes, the time is set to “Berlin”.

    Thread Starter asevims

    (@asevims)

    I recognized that this error only occurs in the night (after 12 am?).

    Thread Starter asevims

    (@asevims)

    Yes, I wonder if it’s already possible to edit the contents of this mail like the text “DHL tracking number: “.

    Thread Starter asevims

    (@asevims)

    I’m referring to the email which will be sent to the customer to inform about the tracking number after generating the label. Is it possible to create a template for that?

    Screenshot: https://www.dropbox.com/s/1z3lic08c34298c/Bildschirmfoto%202017-12-07%20um%2002.52.25.png?dl=0

    And yes, it would be great if it would catch the street number from the first address field automatically.

    Many thanks.

    Thread Starter asevims

    (@asevims)

    Shadi helped me to solve the problem. It was the configuration in the php.ini file. I’d to add the following lines to the php.ini file. Since that it works like a charm:

    allow_url_fopen = On
    allow_url_include = On

    My last question is: Is it possible to customize the mail sent to the customer?

    Can you also solve the issue with the street number so the street number included in the first address field will be recognized automatically since we’ve many customers who give the company name as the second street number.

    Many thanks!!

    • This reply was modified 6 years, 11 months ago by asevims.
    • This reply was modified 6 years, 11 months ago by asevims. Reason: Solved
    Thread Starter asevims

    (@asevims)

    Thank you. I’ve sent you the credentials.

    Thread Starter asevims

    (@asevims)

    Thank you very much. Yes, I’ve still the problems to save the PDFs. How can I send you the credentials to fix the issue? This would be great!

    • This reply was modified 6 years, 11 months ago by asevims.
    Thread Starter asevims

    (@asevims)

    Now I’m getting again the error: SOAP-ERROR: Encoding: object has no ‘streetNumber’ property…

    Update: Okay, I’ve seen your comment on the other post. I’ve copied the street number to the second adress field and it’s working again. But is this a real solution since some people have a second address field like company name?

    Thank you for your efforts!

    • This reply was modified 6 years, 11 months ago by asevims.
    Thread Starter asevims

    (@asevims)

    Yes, it is the last plugin version (1.01). How can I give you the credentials to the shop?

    Thread Starter asevims

    (@asevims)

    No, actually I’ve never had such issues with my Woocommerce shop system..

    Thread Starter asevims

    (@asevims)

    Somehow I’m now getting other errors:

    “SOAP-ERROR: Encoding: object has no ‘streetNumber’ property”

    12-04-2017 @ 15:47:10 – Authorize User – Client ID: XXX
    12-04-2017 @ 15:47:10 – Authorize User – Client Secret: XXX
    12-04-2017 @ 15:47:10 – “createShipmentOrder” called with: Array
    (
    [Version] => Array
    (
    [majorRelease] => 2
    [minorRelease] => 2
    )

    [ShipmentOrder] => Array
    (
    [sequenceNumber] => 19961
    [Shipment] => Array
    (
    [ShipmentDetails] => Array
    (
    [product] => V01PAK
    [accountNumber] => 63000017200101
    [shipmentDate] => 2017-12-04
    [ShipmentItem] => Array
    (
    [weightInKG] => 0.5
    )

    )

    [Shipper] => Array
    (
    [Name] => Array
    (
    [name1] => XXX XXX
    [name2] => XXX
    )

    [Address] => Array
    (
    [streetName] => XXX XXX
    [streetNumber] => 48
    [zip] => 44797
    [city] => Bochum
    [state] => Deutschland
    [Origin] => Array
    (
    [countryISOCode] => DE
    )

    )

    [Communication] => Array
    (
    [phone] => 0123 123123
    [email] => [email protected]
    )

    )

    [Receiver] => Array
    (
    [name1] => XXX XXX
    [Address] => Array
    (
    [streetName] => Richtstrecke
    [streetNumber] => 10
    [zip] => 44799
    [city] => Bochum
    [Origin] => Array
    (
    [countryISOCode] => DE
    )

    )

    [Communication] => Array
    (
    [phone] => 0123
    )

    )

    )

    )

    )

    12-04-2017 @ 15:47:10 – Response Body: stdClass Object
    (
    [Version] => stdClass Object
    (
    [majorRelease] => 2
    [minorRelease] => 0
    )

    [Status] => stdClass Object
    (
    [statusCode] => 10
    [statusText] => Request processing failure
    [statusMessage] => Es ist ein allgemeiner Fehler aufgetreten.
    )

    )

    12-04-2017 @ 15:47:35 – Authorize User – Client ID: XXX
    12-04-2017 @ 15:47:35 – Authorize User – Client Secret: XXX
    12-04-2017 @ 15:47:35 – “createShipmentOrder” called with: Array
    (
    [Version] => Array
    (
    [majorRelease] => 2
    [minorRelease] => 2
    )

    [ShipmentOrder] => Array
    (
    [sequenceNumber] => 9126
    [Shipment] => Array
    (
    [ShipmentDetails] => Array
    (
    [product] => V01PAK
    [accountNumber] => 63000017200101
    [shipmentDate] => 2017-12-04
    [ShipmentItem] => Array
    (
    [weightInKG] => 0.3
    )

    )

    [Shipper] => Array
    (
    [Name] => Array
    (
    [name1] => Aydan Terzi
    [name2] => XXX
    )

    [Address] => Array
    (
    [streetName] => Gr?fin-Imma-Str.
    [streetNumber] => 48
    [zip] => 44797
    [city] => Bochum
    [state] => Deutschland
    [Origin] => Array
    (
    [countryISOCode] => DE
    )

    )

    [Communication] => Array
    (
    [phone] => 0123 123123
    [email] => [email protected]
    )

    )

    [Receiver] => Array
    (
    [name1] => XXX XXX
    [Address] => Array
    (
    [streetName] => Richtstrecke 10
    [zip] => 44799
    [city] => Bochum
    [Origin] => Array
    (
    [countryISOCode] => DE
    )

    )

    [Communication] => Array
    (
    [phone] => 0123
    )

    )

    )

    )

    )

    12-04-2017 @ 15:48:44 – Authorize User – Client ID: XXX
    12-04-2017 @ 15:48:44 – Authorize User – Client Secret: XXX
    12-04-2017 @ 15:48:44 – “createShipmentOrder” called with: Array
    (
    [Version] => Array
    (
    [majorRelease] => 2
    [minorRelease] => 2
    )

    [ShipmentOrder] => Array
    (
    [sequenceNumber] => 20453
    [Shipment] => Array
    (
    [ShipmentDetails] => Array
    (
    [product] => V01PAK
    [accountNumber] => 63000017200101
    [shipmentDate] => 2017-12-04
    [ShipmentItem] => Array
    (
    [weightInKG] => 0.6
    )

    )

    [Shipper] => Array
    (
    [Name] => Array
    (
    [name1] => Aydan Terzi
    [name2] => XXX
    )

    [Address] => Array
    (
    [streetName] => Gr?fin-Imma-Str.
    [streetNumber] => 48
    [zip] => 44797
    [city] => Bochum
    [state] => Deutschland
    [Origin] => Array
    (
    [countryISOCode] => DE
    )

    )

    [Communication] => Array
    (
    [phone] => 0123 123123
    [email] => [email protected]
    )

    )

    [Receiver] => Array
    (
    [name1] => Edgar XXX
    [Address] => Array
    (
    [streetName] => XXX Street 1
    [zip] => 49733
    [city] => Haren (Ems)
    [Origin] => Array
    (
    [countryISOCode] => DE
    )

    )

    [Communication] => Array
    (
    [phone] => +49170 123 123
    )

    )

    )

    )

    )

    Thread Starter asevims

    (@asevims)

    Thank you for the update. The problem with the street number is solved now. Unfortunately I’m still getting the error: “DHL Label file cannot be saved!”.

    Do you know how I can solve this issue?

    Best regards

    Thread Starter asevims

    (@asevims)

    I get the first error message again. The exact error message is: “DHL Label file cannot be saved!”

    I have the same problems. The plugin automatically adds 00 to the street.

    • This reply was modified 6 years, 12 months ago by asevims.
Viewing 15 replies - 1 through 15 (of 21 total)