Arun Sathiya

Hi there @facun3625,

Thanks for contacting us about Facebook for WooCommerce! Sorry to hear the plugin is giving you trouble. I am happy to help out.

Just to make sure you have checked the most common causes of this issue, can you please verify the following:

• Your pixel, catalog, and Facebook extension must all be under the same Business Manager account.
• Your site’s timezone setting must be set to something other than UTC+0 (WordPress > Settings > General)
• Your site’s currency must be supported by Facebook. If it is not, temporarily switch to a supported currency and attempt to connect.

Can you please check that the above three items are all correct for your site?

• This reply was modified 3 years, 9 months ago by Arun Sathiya. Reason: HTML troubles

Hey there, @ruudekk. I understand that you are not able to see your Stripe payment gateway on the checkout page. We are happy to look along.

Since you seem to have configured the plugin settings already, we would like to take a closer look at your site’s wp-admin dashboard. Could you submit an email ticket on this page? Be sure to choose “Stripe” in the dropdown list on that page. Once we receive the ticket, we will followup with your next steps.

Hey, thank you for taking the time to share your feedback!

This particular plugin, WooCommerce PayPal Checkout, is being phased out soon, and replaced with the free PayPal Payments plugin, which incorporates a ton of great features into the one tidy solution. It works great with WooCommerce Subscriptions too.

You can check out the documentation and FAQ’s on Subscriptions here: https://docs.woocommerce.com/documentation/plugins/woocommerce/woocommerce-extensions/woocommerce-subscriptions/

And the documentation on PayPal Payments here: https://docs.woocommerce.com/document/woocommerce-paypal-payments/

I get your feedback that a dismiss option on the notice would be nice though. I am unable to promise that it can be implemented, but I shall relay over this suggestion to the involved teams! I appreciate your understanding here.

• This reply was modified 3 years, 9 months ago by Arun Sathiya.
• This reply was modified 3 years, 9 months ago by Arun Sathiya. Reason: Remove unnecessary HTML tags
• This reply was modified 3 years, 5 months ago by Jan Dembowski.

Thank you for these details, @urosavalonking. As we discussed on chat, we will followup on this conversation by email. I am marking this forum post as resolved for now.

If this can be consistently reproduced on Gutenberg 6.4, it’s worth flagging this up on the Gutenberg bug tracker:

https://github.com/WordPress/gutenberg/issues

You are right that there isn’t a way to set custom URLs for images in a gallery block at the moment.

There is an existing proposal here for this feature –

https://github.com/WordPress/gutenberg/issues/10057

Hopefully something that materializes soon!

I see that this was a while ago. Is everything working as expected at the moment?

I am on Gutenberg 5.7.0-rc-1 and I don’t see such behaviour.

• This reply was modified 5 years, 10 months ago by Arun Sathiya.

The features from the Gutenberg plugin will take precedence. The core Gutenberg install on WordPress will not.

The plugin is updated as features are developed, and the Gutenberg in core WordPress install is intended to act as a stable version.

Hi!

Is this happening for a specific Facebook video format? I tested with a sample video (https://www.facebook.com/9gag/videos/292341225035849/) and it seems to work fine.

I am using Gutenberg 5.7.0-rc-1 on a Pressable site, with Google Chrome Version 74.0.3729.131 (Official Build) (64-bit) on macOS 10.14.4 – Mac OS Mojave.

• This reply was modified 5 years, 10 months ago by Arun Sathiya.

I am not seeing this behaviour. Please have a look at this image:

Do you happen to have any CSS on your site that might be causing this, or have you tested against different themes to see what the behaviour is?

I also see your post was published a while ago — I tested on Gutenberg 5.7.0.

• This reply was modified 5 years, 10 months ago by Arun Sathiya.
• This reply was modified 5 years, 10 months ago by Arun Sathiya.
• This reply was modified 5 years, 10 months ago by Arun Sathiya.
• This reply was modified 5 years, 10 months ago by Arun Sathiya.
• This reply was modified 5 years, 10 months ago by Arun Sathiya.

Not very sure I am following — could you expand a bit more on what the subtitle does?

My understanding is that this is sort of a caption for an image block, but if the subtitle does something else, probably need more information.

I am not able to reproduce this with Gutenberg 5.7.0. When I center an image and publish/update, the caption is centered as expected.

I see your post was a while ago — is this still happening?

For continuity reasons, I see a related issue on GitHub here – https://github.com/simonfrey/mastodon_wordpress_autopost/issues/27

@denelan, you can use the Jetpack plugin icon at the top right of the WordPress Editor, to update the Publicize message.

Here is a video showing how that works:

Hi!

I assume you are on WordPress 5.0+ at the moment. If that’s correct, this is a known issue and is being tracked here:

https://github.com/woocommerce/woocommerce/issues/22208

You may want to try the workarounds mentioned on that GitHub issue while a patch is rolled out on core WordPress or as a WooCommerce-specific patch.