arunprasath

Hi,

Thank you for using our plugin. Can you please confirm whether you need to show specific category videos as thumbnail list with pagination ? so we will be able to help you.

Hi Ross,

Could you please explian what registration form you are talking about ? In our plugin we don’t have any registration form. Are you referring to register in www.remarpro.com ? If yes then this is not a right place to share your reviews.

Thanks
Arun

Hi,

Sorry I could not find our video player. I also noticed that the site https://webhangkhong.com/ is a developed using Joomla.

Usually if you are using wordpress video gallery change the permalink type to any other type from existing one and change it to post name or default type and save it.

Thanks
Arun

Hi,

Please go to Settings -> Permalinks and select any premalinks type from your default one and then change it again. Now you will able to see the video when you click on video thumbnail listed below the player in home page.

Question : when i add the code of video player in the page

Half of the screen of video player shows (50% or less regular size)

Asnwer : Please share us your site link so we will be able to identify the solution.

Thanks
Arun

Hi,

I Apologize for the inconvenience occurred to you. If you give us the final chance We will be able to fix the issues you face. Please send an email to [email protected] so our support team will help you to overcome the issues. I once again apologize for the inconvenience.

Thanks
Arun

HI,

Sorry to hear this. Please make sure that you have installed Streaming servers like REd5, fms and wowza and get RTMP streaming server path and apply the rmtp path in your site admin at settings-> video comments-> settingss-> Streaming server path ->apply and save it. The rtmp url will be like rtmp://your-sever-ip/foldername.

Thanks
Arun

Hi,

We have already made script compatible with version 3.5 of WordPress so please download the latest version from link https://www.apptha.com/category/extension/Wordpress/Video-Gallery and install it and If you still face difficulties kindly email us at [email protected] so we can help you to resolve it.

Thanks
Arun

Hi,

If you still face same issues please remove the existing package and install the new package. Please take the backup of existing files and database before installing the new package. If you still have difficulties please email us at [email protected] so our support team will help you to resolve this issue.

Thanks
Arun

Hi,

I have already saw your site and the problem is when you click on the video thumbnails below the banner video it redirects to the link https://wordpress.mmnt.nl/?vid=14 with no page id so the page is deleted so I request you to create a new page with the content code [video] and then check your front end If the videos are playing in detail page.

Thanks
Arun

Hi,

If you still face problems with the plugin please send email to [email protected] so we can check and provide you the best solution.

Thanks
Arun

HI,

The short code is supposed to work only with the default word press so please make sure that you are using the default wordpress theme or please install our video stream theme from link https://www.apptha.com/category/theme/Wordpress/video-stream and check If the code is working for you.

Thanks
Arun

HI,

We apologize for the inconvenience. I see that you have deleted the video page. Now kindly add a new page with short code [video] and save it.After adding the page and check your front end whether you have any issues. If you have any other problems

Thanks
Arun

Hi,

Please make sure that the issue is with the specific video or all videos also please install the latest package to overcome this issue.

Thanks
Arun

Dear Customer,

The problem might be due to permission issue so please check If the images folder has execute permission(755). If not give the permission to folders and then try uploading the images from admin.

Thanks
Arun

Dear Customer,

Please enable the CURL function from your server so you may overcome the above issue. Refer the link for steps https://stackoverflow.com/questions/3020049/how-to-enable-curl-in-xampp . Thank you for understanding.

Thanks
Arun