traceyweb

Thank you. That seems to work.

After a lot of testing and removing content I ended up copying the content from the main worksheet into a new sheet, deleting the old one and it worked. I don’t know what the difference was but at least now it’s working. Thanks for your help.

Thanks. I’ve tried manually re-typing each worksheet title but it’s still the same. Could it be related to any content in the sheet?

PHP 8.1

WordPress 6.6

Events Calendar 6.5.2

Theme Astra 4.2.2

@westerndeal do you have any other suggestions?

I just noticed the The Events Calendar section where you set the date is completely missing from the page. It’s also not in the Screen Options section at the top of the page. I discovered this when I tried setting up a new event with a ticket – there was nowhere to select the date/time. I tried rolling back the Events Calendar plugin to 6.3 but still the same. I also tried deactivating the tickets plugin but the date is still missing. Also, WordPress updated yesterday so wondering if that’s the cause?

I activated the Debug log. On the staging site there was this error:

PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /home/sites/9b/d/d556a93e65/staging_html/wp-includes/class-wp-fatal-error-handler.php on line 76

On the live site I increased the memory limit and still got a memory error but this time it’s bigger:

PHP Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 2097152 bytes) in /home/sites/9b/d/d556a93e65/public_html/wp-includes/class-wp-recovery-mode.php on line 178

The site is using PHP 8.

The plugin log itself isn’t producing any errors (or at least the log is empty).

Thanks. The usergroups were synchronized. The only way I could get it to work was to turn off the synchronization in wpForo > Settings > Login & Registration admin page (I couldn’t find this before), and then manually change the user’s forum access.

Thank you. After a LOT of testing I discovered it’s something to do with memberships. If I delete the membership then it works. I thought a student needed to be part of a membership in order to sign up but it appears not to be the case. When it just has a free Access Plan associated with the course everything works.

In addition to the above, I set it up on a staging site and disabled all plugins except LifterLMS and LifterLMS labs and changed theme to twenty four. The issue is the same. Here is a screenshot of the membership auto enrollment setting. And these are the status settings:

WordPress
Home Url: https://www.xxxxx.com
Site Url: https://www.xxxxx.com
Login Url: https://www.xxxxx.com/wp-login.php
Version: 6.4.2
Debug Mode: No
Debug Log: No
Debug Display: Yes
Locale: en_GB
Multisite: No
Page For Posts: Not Set
Page On Front: Home (#855) [https://www.xxxxx.com/]
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Show On Front: page
Wp Cron: Yes

Settings
Version: 7.5.0
Db Version: 7.5.0
Course Catalog: Course Catalog (#2725) [https://www.xxxxx.com/courses/]
Membership Catalog: Membership Catalog (#2726) [https://www.xxxxx.com/memberships/]
Student Dashboard: Dashboard (#2728) [https://www.xxxxx.com/dashboard/]
Checkout Page: Purchase (#2727) [https://www.xxxxx.com/purchase/]
Course Catalog Per Page: 9
Course Catalog Sorting: menu_order
Membership Catalog Per Page: 9
Membership Catalog Sorting: menu_order,ASC
Site Membership: Member (#3237) [https://www.xxxxx.com/membership/member/]
Courses Endpoint: my-courses
Edit Endpoint: edit-account
Lost Password Endpoint: lost-password
Vouchers Endpoint:
Autogenerate Username: no
Password Strength Meter: no
Minimum Password Strength:
Terms Required: yes
Terms Page: Terms & Conditions (#3263) [https://www.xxxxx.com/refund_returns/]
Checkout Names:
Checkout Address:
Checkout Phone:
Checkout Email Confirmation: no
Open Registration: no
Registration Names:
Registration Address:
Registration Phone:
Registration Voucher:
Registration Email Confirmation: no
Account Names:
Account Address:
Account Phone:
Account Email Confirmation: no
Confirmation Endpoint: confirm-payment
Force Ssl Checkout: yes
Country: GB
Currency: GBP
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Decimals: 2
Trim Zero Decimals: no
Recurring Payments: yes
Email From Address: [email protected]
Email From Name: xxxx
Email Footer Text: www.xxxxx.com
Email Header Image: 3010
Cert Bg Width:
Cert Bg Height:
Cert Legacy Compat:
Constants
LLMS_REMOVE_ALL_DATA: undefined
LLMS_REST_DISABLE: undefined
LLMS_SITE_FEATURE_RECURRING_PAYMENTS: undefined
LLMS_SITE_IS_CLONE: undefined

Gateways
Manual: Enabled
Manual Logging: no
Manual Order: 1

Server
Mysql Version: 10.4.26
Php Curl: Yes
Php Default Timezone: UTC
Php Fsockopen: Yes
Php Max Input Vars: 2500
Php Max Upload Size: 128 MB
Php Memory Limit: 256M
Php Post Max Size: 128M
Php Soap: Yes
Php Suhosin: No
Php Time Limt: 300
Php Version: 8.1.27
Software: Apache
Wp Memory Limit: 40M
Browser
HTTP USER AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36

Theme
Name: Astra
Version: 4.6.3
Themeuri: https://wpastra.com/
Authoruri: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Template:
Child Theme: No
Llms Support: Yes

Plugins
Add From Server: 3.4.5
Astra Widgets: 1.2.12
Contact Form 7: 5.5.6
Duplicate Page: 4.5.3
Elementor: 3.18.3
Essential Addons for Elementor: 5.9.3
LifterLMS: 7.5.0
LifterLMS Labs: 1.8.0
Responsive Lightbox & Gallery: 2.4.6
Simple Local Avatars: 2.7.7
Super Video Player: 1.7.0
Integrations
BbPress: No
BuddyPress: No
Template Overrides

Nevermind, I found it. LifeterLMS Labs plugin

I disabled all plugins except The Events Manager and Tickets and changed to Twenty Four theme but for some reason the block editor isn’t active on the events page. Is there something I should do to activate it? The block editor works on posts and pages. There is no caching plugin. It won’t help to share the URL as the problem is within the admin.

Thank you

The view in your screen capture is completely different from mine. I’ve attached 2 screenshots – 1 shows the Tickets in the left-hand menu and the other shows the tickets on the Event editing page. On the event editing page when you hover over a ticket it looks like you should be able to drag but nothing happens. Also, when loading the event from the frontend the order randomly changes each time you refresh the page.

PHP 8.1, WP 6.3.1, EVENT TICKETS 5.7.1, THEME RONEBY

I also have it on some websites using Astra theme. They don’t randomly load on the frontend but I still can’t manually specify the order.

https://drive.google.com/file/d/1l50C8qoxRa8Yi8Q48O-AH-CP1SrpLsY-/view?usp=sharing

https://drive.google.com/file/d/13Xl2Zm6KVwvCJl_IaWVDXS3Rec77bQlt/view?usp=sharing

Oh I see. Is there a way to set a shorter excerpt when the post (event content) isn’t very long in order to always have the read more link show? Otherwise, yes I’ll add the function.