armenhex

See pls what say Bluehoste support after you last suggestion.
Thakns
Regards Armen
Pls replay after reading , bcoz as you know i couldnt every month change SEO plugin .
Thanks in advance .

Hello Armen,

Thank you for writing back to us. I understand how important the functioning of your website is for your business. We sincerely apologize for the inconvenience caused in this matter.

I have checked the PHP INI limits of the bizrating.online website and could see that the following limits were set for the website:

max_execution_time = 900
max_input_time = 2000
max_input_vars = 3000
memory_limit = 2048M
post_max_size = 1024M
session.gc_maxlifetime = 1440
session.save_path = “/var/cpanel/php/sessions/ea-php56”
upload_max_filesize = 1024M
zlib.output_compression = Off

I have updated the following limits for the website:

max_execution_time = 60
max_input_time = 180
max_input_vars = 1000
memory_limit = 512M
post_max_size = 512M
session.gc_maxlifetime = 1440
session.save_path = “/var/cpanel/php/sessions/ea-php56”
upload_max_filesize = 512M

I have also added the following code in the wp-config.php file of the public_html/bizrating folder: define(‘WP_MEMORY_LIMIT’, ‘512M’);

I reactivated the Yoast SEO plugin after updating the limits, but I’m afraid the error was still present while accessing the links. I have tried to update the PHP version of the bizrating.online website from 7.2 to 7.4 PHP version, but there were no changes on the links. I have deactivated the Yoast SEO plugin and reverted the changes made to the PHP INI limits and the PHP version.

The best option is to check with the plugin vendor regarding the issue. Since the issue is related to the Yoast SEO plugin, I’m afraid we have limited knowledge of it as the plugin is developed by third-party vendors. If the plugin vendors suggest any requirements needed on the server end for the plugin, we will be glad to try to update it on our end.

Please feel free to reply to this email if you have any further questions, we are happy to help you.

Regards,
Shreya S
Escalated Support

Hi Dear Yoast Team
Below is email from Bluehost support team and they again offer me contact with you .
Could you pls say what ask them ?
I see also you email and will read and ask them follow your suggestion.
Thanks
Sincerely Armen

Hello Armen,

Thank you for contacting Support. I’m reaching out to you in response to the case #32713158 submitted for the website issue. I understand your concern regarding the website functionality. I’m sorry it has taken us a while to get back to you. We’re grateful for your support and patience.

I reviewed the case and I understand that the website bizrating.online internal links are giving a critical error when accessed. I was able to replicate the issue on my end. On enabling the WP debug, I found that the issue is with the wordpress-seo plugin and here’s an error_log:

Fatal error: Out of memory (allocated 708755456) (tried to allocate 8192 bytes) in /home2/inancejo/public_html/bizrating/wp-content/plugins/wordpress-seo/lib/orm.php on line 1962

I did try to update the memory limit in the PHP.INI file, wp-config.php and tried with different PHP versions too, I’m afraid that it didn’t work so I had to temporarily disable that plugin for the website to work. Here’s a screenshot of the page attached below:

Capturefdds
Capturefgd

Please confirm the website functionality on your end by clearing the browser cache and cookies. Here’s the article to know how to clear browser cache and cookies: https://www.bluehost.com/help/article/how-to-clear-your-browser-cache

I highly suggest contacting the plugin vendor for a better insight on the issue. If any changes are to be made on the server in order to fix or any workaround found, please get back to us with the exact requirements and steps, so that we can investigate further.

My team and I will be monitoring this case for your response. If you have any other questions or if there is something that may have missed, please reply directly to this email and we would be glad to promptly assist you further.

Regards,
Ayesha A
Escalated Support

Thanks for reply .
Theme vendor has opinion that its memory size issue .
Let me first check and talk with hosting then i will reply.
Thanks

When i use Health Check & Troubleshooting plugin and all plugins inactive, inclded yoast – then this post page again dont work

/top-5-apranqner-apranq-brand/top-5-hagusti-yev-koshiki-xanutner

But whe i deactivate plugins without Health Check & Troubleshooting plugin and then all things wwork fine
what that means ?
Thanks

Thanks for reply
let me check and will reply

Earlier there show internal error but now only white page . Also you said its Hosting issue . In last 2-3 days they check and dont found any error and hosting support said that yoast issue .
If yoast will work like this we need off course change yoast to other seo plugin bcoz traffic down due to this issue .
pls check again what can be reason of that , i use wp 7.5.2 version and dont intend to change plugin bcoz a lot work done in yoast .
On the other hand more than 1 month problem exist and traffic down .
Thanks
Sincerely Armen

• This reply was modified 3 years, 9 months ago by armenhex.

i DID EXPERIMENT

SEE PLS THIS LISTING PAGE

https://www.bizrating.online/listing/albert-tour-pas/

I DELETED OLD LISTING / PAGE WITH THE SAME NAME WHICH COULDNT OPEN AND CREATED NEW ONE WITH DIFFERENT SLUG WITHE THE SAME NAME AND AGAIN NEW PAGE DOSNT OPENED .

iT MEANS ISSUE NOT SLUG OR ANYTHING , ISSUE IS ANY WORDS IIN MY OPINION .

BUT AFTER DEACTIVATED YOAST IT OPENED IN 1 SEC.

ALSO WOULD LIEK INFORM YOU THAT EVERY DAY I ADD 6-7 NEW LISTING / PAGE AND IT WORKS FINE . BUT THIS NEW PAGE AGAIN APPEAR ERROR BCOZ HAVE OLD TITLE .

i THINK INFORMATION IS USEFULL FOR YOU .
THANKS
SINCERELY ARMEN

THANKS FO REPLY
but issue not resolved still and its still exist – i separated 15-20 [ages which are dont opened .

Theme vendor offer increase the “max_input_vars” and Bluehost hosting company did it and now its 3 000.
Yestoday i also updated Yoast plugin .

I was waiting email from theme vendor and see pls what they say ,, However the issue which you are still facing needs to be taken to with Bluehost/Yoast ,, .

So issue is this now …
1 – i cant open in front end 15-20 pages , also these pages i cant update in backend , appear Json error or internal 500 error.

Bluehost support also say that hosting works fine.

From my point of view all parts say that reason is another part. Hosting , Yoast and theme vendor all 3 parts in fact now say that her plugin , theme or hosting working fine but in fact issue exist.

2. I cant also in backend go to last page of posts and edit any post.

When yoast inactive then all things work fine really .
In my opinion reason is yoast – pls consider this as opinion really – i not developer and don understand a lot. why i think so . Before yoast updating i couldnt open for example page of posts 12 , and after updating yoast i can open page 12 but cant open 11 .

What else can be reason and how can we solve issue ?
What ask Bluehoste or them vendor to check ?
Thanks in advance
Sincerely Armen

oh i forgot -some of from these 15-20 pages google search consol show 5xx error too

https://www.bizrating.online/spasq-byurexapakya-jenapakya-top-5-srahner-yev-kayqer/

Hi Dr Michael Tina
Thanks for reply .

See pls link above – when all plugins inactive and active only YOAST and Twenty Twenty theme then again this link we can open immediately .
After activated only yoast and again Twenty Twenty theme this link we cant open .
Other links such us
https://www.bizrating.online/listingcategory/herustacuyc-herustacuycner-tv/
https://www.bizrating.online/listingcategory/herustacuyc-herustacuycner-tv/
https://www.bizrating.online/spasq-byurexapakya-jenapakya-top-5-srahner-yev-kayqer/

i couldnt check bcoz these linkas generate anothere them and i dont see in trouleshooting mode and cant open these link to check .
What is next – what can be reason?
Thanks
Sincerely Armen

Hi Denis !

When I attach image and click post review or comment -then instead of post comment appear page where written PAGE NOT FOUND and LEARN MORE ABOUT DEBUGGING .
What Can be REASON and how can i fix it ?
Thanks
Website is in Aremenian !