arkjudgeme

Hello,

To align the text to left or right or even centered, you can select the text in the text box and then click to the Paragraph icon to choose the alignment.

GIF shared here to illustate how to achieve it https://imgur.com/a/S4vZf9l.

Regards

Hello,

Thanks for sharing it.

Given that PHP version 8.2.x is a newly released version, it can depreciate our source code.

While the warnings log appears on your site, may I know if there is any actual conflict while you are activating our plugin?

Hello @dluiso,

To troubleshoot further, please send us an email with a summary of this issue to [email protected] so I can forward to my advanced team.

Looking forward to hearing you from there.

Hi there,

In case the review stars are not showing on our widgets, it may due to the css library fails to populate. Since the css library is located in judgeme-product-reviews-woocommerce/templates/judgeme/header-template.php, have you tried to solve it by following this solution yet? This would also solve the ‘array’ text issue appeared on the top page.

Let me know if this works on your case as well.

Hi Michael,

It is true that whenever we update the review data for the widget, we will trigger a clear cache function. To disable this, you can navigate to our plugin from your Woocommerce admin dasboard > go to the Advanced tab > scroll down to see the option ‘Cache clearing by Judge.me’ > disable it. This will make us stop triggering clear cache function. Please note that for future references, you may need to manually perform the clear cache action so the widget can reflect the reviews correctly.

Moreover, this is not related to the Google review feed feature.

Hope my answer can clear your concern.

Hello,

Can you let us know if you are using any plugin to compile Scss? For example WP-SCSS?

Hello,

We would assume this error appear on latest version of PHP.

Can you share what is the current PHP version you are using from your site?

Thanks

Hi there,

Unfortunately, we don’t have static IP addresses to share. If your hosting provider can whitelist us based on “User agent” – you can use Judge.me Client.

Hello there,

In order to transfer the reviews from your Judge.me Shopify account into WooCommerce account, you should

1. First export your reviews from your Judge.me Shopify account.
2. Open the exported file on Google Sheets.
3. Check if the handles are the same as the ones on your WooCommerce store, if they are, keep them, if not please edit them:

For example:

for https://www.yourshop.com/products/red-widget

the product handle is red-widget.

Note: If a product URL has parameters, those parameters are not part of the handle.

So for https://www.yourshop.com/products/red-widget?variant=1, the handle is still red-widget.

4. Delete the product_id and metaobject columns in the file(if they exist).

5. Install Judge.me’s plugin on WooCommerce and set it up as in the following guide: Getting started with Judge.me on WooCommerce

6. Import the reviews to Judge.me WooCommerce account

Hope you find it easy to follow.

• This reply was modified 8 months, 2 weeks ago by arkjudgeme.

Hi there,

Unfortunately, we do not integrate with WooCommerce Reward Points plugin.

Feel free to let us know if you have other concerns.

Hi there,

Upon checking, we notice that the widget from the page you shared is displaying 18 reviews which is truly correct like from the backend of the plugin.

May I know if there is anything not working as your expectation?

Thanks.

Hi there,

Upon checking the reviews you have collected in our plugin, there are some reviews containing the unsupported emojis. They can prevent our widget from updating. To solve this issue, you can try to edit the reviews manually to either remove or replace the emojis(with the supported ones).

You can see the list of our supported emojis in section #3 Why aren’t my Judge.me widgets updating, causing my reviews not to display? How can I force an update?

Let us know when you have completed this.

Hello,

Can you try to navigate to product page and add the code for the product page template since the issue is located there? For Elementor, adding a HTML block with <style> tag and put the css code in this tag can work. If you are not a techinical person, please reach out to your theme developer instead.

If something wrong happens after you add the code in Cpanel, we are unable to help you so we don’t recomend add the css code there.

I see you have already chose the option to disable the review location but it seems there is something blocking our webhook to apply this new change. Can you try to whitelist our webhooks from your hosting service ? You can whitelist this below:

https://renovomotors.com/wp-json/judgeme/v1/*

Hi there,

It seems that the code does not exist anywhere on your webpage. Can you try to add it from Elementor?

Regarding the stars icon not display properly, you can try to add this CSS code (in your theme CSS code placement) to fix it:

.jdgm-star?{

font-family: 'JudgemeStar' !important;

}