aristotel_timely

We’re very happy you’re enjoying our plugin!
Thank you very much for your review ??

Aristotel Dascal
VP of Product @ Timely

hey jack77,

Happy to let you know we fixed this in the release 2.3.5. Thank for pointing it out!
Hopefully you’ll be able to enjoy more our product and give us a 5 star review ??
We’re looking into the translations as well right now.

[ Signature moderated ]

Hey Lopo,

Will pass this to the team and get this fixed. Thanks for the heads up!

Aristotel.

Hello Teri,

As our Sales confirmed your subscription is expired but we can take a deeper look at your issues as soon as you will manage to subscribe again to our Core+ subscription:
https://time.ly/wordpress-calendar-plugin/core-plus-calendar/

Thank you,
Aristotel.

Hey great-taste,

I’ll ask Brian, one of our senior developers, to take a look at this and ping you with some direction or help.

Thanks for your patience and I hope we’ll get this sorted out,

Aristotel
VP of Product @ Time.ly

Hey jack77,

Thanks for raising this with Ben on the Support forum. As he mentioned, I have assigned this bug to our development team to fix.
Thanks for being our customer and helping make our product better!

Aristotel.

Hello Shannon,

I have just tried it myself right now, and the event auto-fills the timezone with the one set for the website, and it displays it in the same way. Changed the timezone in my website settings few times and verified that when creating a new event right after the timezone is passed to the event.

If you have any other issues passing the timezone from website to new events, please raise a ticket in the forum page and Ben, our support colleague will help you out for sure.

Hope you’ll get this working and please let me know if there’s anything else we can help with.

Thank you for being a Time.ly user!
Aristotel.

Hello forrey,

Thank you for raising these issues you encountered, and we’re really sorry for that.
It happens sometimes that the google map does not show, and unfortunately the reason is theme or plugin conflict, which we’re constantly working on.
This probably also causes “Agenda view often do not expand” issue, it would be best to deactivate other plugins one by one and see which is causing this issue, do you use the “WP Super Cache” plugin? We know it’s not pleasant, but we’re doing our best to make these conflicts as easy to overcome as possible.
Please follow the steps in the guide: https://time.ly/document/user-guide/troubleshooting/first-troubleshooting-step/

If there’s anything else we can help with please feel free to use the support forum so we can help you in the best way!

Thank you
Aristotel.

Hello netaction,

Please consider that the default plugin language is English, and to make sure users get the last translations versions, we make available for download any other desired language from this page https://translate.time.ly/projects/timely that needs to be then uploaded to the “language” folder.
For more information please read the following guide: https://time.ly/document/user-guide/customize-calendar/translations/
Please let me know if you manage to use the above steps and let me know if there’s anything else we can help with. Feel free to also use the help we provide on the support forum to questions other users have had in the past.

Thanks for being a Time.ly user!
Aristotel

Hey Denny, Ben, our support colleague has addressed your inquiry on the forum when you raised it, but I don’t think he followed up here as well.
I apologize for that, and want to ensure you that we’re always on the watch to make our users’ experience better ??

Thanks again for your feedback,
Aristotel.

Hello denmanwall,

I am sorry to hear you’re having trouble with our product. Can you please tell me which are the features you’re having difficulty with? We truly appreciate your feedback and want to make the product better for all our users.

Thank you,
Aristotel

Hello Kimberly,

I am sorry to hear about the issues that you are having. Thank you for raising a support ticket, and we will follow-up there on it for sure.
Please raise on the support forum any other issue that you encountered and I want to assure you that we will look into it! If there are issues that sometime slip they become top priority for us to make the product great for you!

Hope we’ll win you back as a happy customer as soon as possible.
Aristotel.

Hey lupa18, please use the support forum we have here for the plugin, or though Get Help in our hosted customers dashboard.

Thanks and looking forward in helping you!
Aristotel

Thank you very much Jimako!

Aristotel

Hello MaxByer,

Thank you very much for your feedback … We continually strive to use the latest technologies to lower the requirements of the hosting needed while at the same time providing with great functionality and user experience. Even with that, it is widely acceptable that the hosting should have at least 32M on the php memory limit, and better if 64M. That number will go up with the total number of plugins you are running.

There is no way to lower those requirements without affecting significantly the value we bring to our users, and you are the most important for us.

If you find our feedback trustworthy, let us know if you think we deserve a better rating.

Thank you,
Aristotel.