arifme85

Hello @vivegroup ,

Thank you for getting back,

The issue you are having as because of special characteron the pdf generator. We have not found any issue in our core plugin. I am unable to detect your issue.

However, to get further support you can contact directly to our support team. They will help you to resolve the issue.

Thank you

Hello @thebengalboy,

Thank you for your prompt response.

regards

• This reply was modified 3 years, 7 months ago by arifme85.
• This reply was modified 3 years, 7 months ago by arifme85.

Hello @luisdatec ,

Greetings from the support section,

I have tried several ways from my end, and could not regenerate the issue, it would be great if you kindly mail to the WPERP technical support team so that they can check and take care of your issue.

Thank you

Hello @vivegroup,

Greetings from support section, hope you are doing great.

You have shared the PDF from WPERP PDF generator, Can you please share the normal invoice(s) that is generates from WP ERP.

I will be waiting for your response.

Thank you

Hello @hlubi,

Greetings from support,

As per our support policy, we provide support for our default functionality, customised configuration and installation.

But, I can assist you with the file name and exact file location.

Path: erp > modules > accounting > includes > functions
File name: invoices.php

Thank you

• This reply was modified 3 years, 8 months ago by arifme85.

Hello @tadeaskula ,

Greeting, As we have released a hot-fix (WP ERP v1.8.1) and still you are getting the same issue.

It will be great If you kindly directly mail to WP ERP support so that the technical team can take care of your issue.

Best regards

Hello @blackster000,

Thank you for reaching out,

The User role does not get affected after removing the WP ERP plugin. It needs proper clean up. To clean up the data, please follow the instructions below:

? Deactivate WPERP (Not required to delete)
? Download, install and activate this cleaner: https://github.com/wp-erp/erp-cleaner.

Please let me know, If you need further assistance.

Cheers!

• This reply was modified 3 years, 11 months ago by arifme85.
• This reply was modified 3 years, 11 months ago by arifme85.

Hello @malko64 ,

Thank you for reaching out,

This is an strange behaviour from the system, it seems something else creating these issues (maybe conflicts or else).

Can you please share the system status report with us?

Thank you

• This reply was modified 3 years, 11 months ago by arifme85.

Hello @arcww
What is your current WP Project Manager version? Please make sure you are using the latest one that is available on www.remarpro.com. As I just tested, notifications in the latest version are just working fine for me.

Otherwise, you can contact our support center to assist you to find what is the problem happening on your site
Thanks