Ariel

Comment id does not have anything to do with avatar generation. In comments, the user id or email is what is used to generate the avatar.

May I ask, what is the size of the letter avatar folder you have in uplaods?

That would probably work, but only for SVG images, other image formats require the actual font file in the server so the plugin can generate it correctly.

Hello @woodypad,

Thank you for reaching out and for your feedback!

Unfortunately, there is no way to change the font in the generated image. At the moment, the plugin uses Noto Sans as the default font because of its broad compatibility with various language characters.

This is something other users have suggested in the past, and I have considered, but I’ve opted to keep it as simple as possible, which is why it’s not implemented yet.

Thanks again for your input—it’s really helpful!

Best regards,

Hi @syaho,

Thank you for bringing this issue to my attention.

The plugin is designed to work correctly with user avatars in the comments section. However, certain themes or plugins may conflict with the avatar functionality, which could be causing the issue you’re experiencing.

Could you let me know which theme or plugins you’re currently using? Additionally, have you tried switching to a different theme to see if the problem persists? Also, try disabling your plugins to see if one of those is causing the problem.

Looking forward to your response so we can troubleshoot further.

@realact sorry for the delay

@alexliii

Thanks for the info, I will take a look at it. I believe the multisite is the problem here

• This reply was modified 1 month, 2 weeks ago by Ariel.

Hi @zebracrossing

I think I now understand your point; the plugin does not work well with all themes. This is something I have experience in the past, not just with theme but also with other plugins. That’s why you see I have a section in documentation where I list those plugin with the one letter avatar is compatible with. Most of the time, from my experience, the problem relies in a theme or plugin not developed correctly, therefore the avatar is shown incorrectly or not in the expected way.

That being said, if you have a problem with some themes/plugin, send it here, so I can take a look at it, probably is something easy to solve. Or maybe helps me to solve the issue with other themes plugins.

Thanks for being a Leira Influencer, I appreciate it.

If you check the default settings under discussion you will notice you have an option for “letter avatar”. You either select letter avatar or any of the other options which includes the default you mentioned.

if you need the default option then you don’t need letter avatar. Thats normal behavior.

@joseedu88 this plugin is not designed to do that!

Thanks for your review and suggestion!

@huubl I just made a patch to fix this issue, plugin is now pending review by wordpress

@zemledelie

The background color use by the plugin to generate a new avatar depends on the settings value you have. If you choose the third option “Use a random background color from the list below” only one of those values will be use to generate the avatar.

If two users share the same setting to generate an avatar, which mean they have the same background color, font color, initial letters, them both users will share the same avatar. That is why the plugin don’t deletes the avatars when a user is deleted

The plugin does not use any extra table to work. All settings are save in wp_settings table

There shouldn’t be a problem with Russian character in the avatar, if you select either png or svg to generate the image, it will contain the user initials

It’s just a suggestion, it needs to be developed of course.

You are correct if you delete a user the avatars will remain, that’s another reason to get that amount of avatars. But again, that’s the plugin behaviour.

Maybe it would be a good idea to have a button “Delete cache” to clean all svg images.

@zemledelie that’s actually something kind of normal to happen, i explain the reason of it.

When you use the plugin, it generates a single avatar for each user. This avatar is generated according to the settings you define in settings page and given the user name initials. The generation process happens automatically when a new avatar is requested.
If any of this settings change the user avatar will be generated again, however, the old version of the avatar will no be deleted. That would lead to have multiple avatars for the same user in uploads folder.

That’s the reason why you might have more avatar images than users in you site.

User avatars have small size as they are very simple SVGs, so it shouldn’t be a problem to have all of them hosted.

If you still have a problem with that, just delete all avatar SVGs manually, the plugin will generate them again automatically.