architalevelup

Hi @randrear

I tested the Advanced gallery at my end. It is displaying as expected on desktop and mobile. Check the screencast for reference: https://share.zight.com/8LueAy7v

If you are using a caching plugin, clear your site’s cache. Sometimes, cached versions of your pages can cause display issues.

Can you share the website URL or the gallery settings with us?

I highly recommend following the steps outlined in this article, https://www.kadencewp.com/blog/how-to-troubleshoot-your-website to eliminate any common causes of WordPress issues.

Please let us know how it goes.

Best regards,
Archita

Hi @friedbaconmarkus

I reviewed your website and noticed that the Ultimate Addons for Gutenberg plugin is in use. The row layout is set to align none, which affects the width. If you change the row layout alignment to alignfull it should resolve the issue. Check the screencast here:https://share.zight.com/8LueejYy

I hope this helps. Let us know if we can assist you further.

Best Regards,
Archita

Hi @mohobook

I’d be happy to help you with the background video.

The “Title Above Content Background” area in the customizer does not support video backgrounds. This area is typically designed for static images.?

If you are using the Kadence Theme Pro, you can create a row layout with a video background and connect the element to your posts/pages. Check the screencast for reference: https://share.zight.com/d5ujOmRn

Check the documentation here: https://www.kadencewp.com/help-center/docs/kadence-blocks/adding-video-backgrounds-to-row-layout/

I hope this helps. Let us know if we can assist you further.

Best Regards,
Archita

Hi @humblehuman24

Just checking in on this topic. Do you still need assistance here?

If you’re all set, kindly set the topic as resolved. Otherwise, let us know if we can assist you further.

Hi @justzamir

Just checking in on this topic. Do you still need assistance here?

If you’re all set, kindly set the topic as resolved. Otherwise, let us know if we can assist you further.

Hi @badamasi1994

Can you share the screen recording of the issue with console errors with us?

Thank you

Hi @humblehuman24

I’m unable to mark the topic as resolved since it was initiated by you. Could you kindly mark it as resolved on your end?

Thank You.

Hi @justzamir

Kadence provides the built-in function to display descriptions under titles for Archive pages, you can follow these steps:

• Add category description in the backend.
• Goto Customizer> Posts/Pages Layout > Archive Layout.
• Scroll down to the Title elements
• Uncheck the eye icon before a description. Check the screen recording: https://share.zight.com/rRuAW8LL

I hope this helps. Please let us know if we can assist you further.
?
Best Regards,
Archita

Hi @puregraphx

I tried to replicate the issue on my website with Kadence, Twenty-Twenty four and Storefront themes. The Email Customizer is working as expected. Check the screencast for reference: https://share.zight.com/GGuep8Qx

You most probably have a script/plugin conflict. The error indicates that “jQuery is not defined” is a common effect of a conflict.

If you temporarily switch to another theme like WordPress Twenty Twenty-four, will the same issue happen?

Are you using any cache plugins? If so, can you try to clear all your caches or deactivate them for a while?

Let me know how it goes.

Best Regards,
Archita

Hi Manojh,

I am glad I could help, and you are very welcome!

Do you still need assistance here? If you’re all set, I will mark this topic as resolved.

If you still need help, just reply to this message, and we’ll stay with you until everything is resolved.

Thanks!

Regards,
Archita

Hi Manojh,

Thanks for the additional information.

The Post comment form button inherits the default style of buttons from customizer > colors & fonts > buttons. Check the screencast for reference: https://share.zight.com/2NuoqWRQ

If you make changes in the customizer, it will affect all the buttons on the website.

To make change comment form button only, add the following custom CSS:

.comments-area input[type="submit"]{
  padding: 14px 33px 9px 21px;
}

You can adjust the values according to your specific requirements.

I hope this helps. Let us know if we can assist you further.

Best Regards,
Archita

Hi @mbrailer

I’m glad you reached out. I’d be happy to help.

The?row-gap: 2.5rem;?comes from the Kadence blocks plugin by default. There’s no option within the block settings to adjust the row gap between posts.

What we can do is apply some CSS to override the spacing. You can add Custom CSS in your Customizer > Additional CSS:

.widget-area .wp-block-kadence-posts{
? ? row-gap:0rem
}

If you are using Kadence Blocks Pro, you can use Post/grid carousel block. It has the option to adjust the column and row gap.

I hope this helps. Let us know if we can assist you further.

Best Regards,
Archita

Hi @badamasi1994

I’m glad you reached out. I’d be happy to help.

To customize the Kadence theme, including the header, footer, and colors, you can follow these steps to access the customization features:

1. Access the WordPress Customizer
   – Go to your WordPress Dashboard.
   – Navigate to Appearance > Customize. This will open the Customizer where you can make various adjustments.
2. Customize the Header
   – In the Customizer, look for the Header tab.
   – Here, you can drag and drop items into your header and adjust their settings by clicking on the settings icon.
   – You can also set a background color or enable a transparent header from the Design and Transparent Header tabs respectively.
   – Header Customization
3. Customize the Footer
   – Next, find the Footer tab in the Customizer.
   – Similar to the header, you can drag and drop items into your footer area and customize their settings.
   – You can also adjust the design settings for the footer background and layout.
   – Footer Customization
4. Change Colors
   – Look for a Colors or Design tab within the Customizer.
   -Here, you can set your brand colors, background colors, and other styling options for various elements of your site.
5. Save Your Changes
   – After making your adjustments, make sure to click the Publish button at the top of the Customizer to save your changes.
   

Check the screencast for reference: https://share.zight.com/YEubZ8Zo

Check the following documentation:

• How to Customize the Kadence Header – Kadence WP Documentation
• How to customize the Kadence Footer – Kadence WP Documentation
• https://www.kadencewp.com/help-center/docs/kadence-theme/how-to-use-the-kadence-theme-color-palette/

If you still do not see these options, ensure that your Kadence theme is updated to the latest version. If issues persist,?I highly recommend following the steps outlined in this article, https://www.kadencewp.com/blog/how-to-troubleshoot-your-website to eliminate any common causes of WordPress issues.

Let us know how it goes.

Best Regards,
Archita

Hi @humblehuman24

I’m glad you reached out. I’d be happy to help.?

To reduce the size of the post comment box, you can use custom CSS. Here’s an example of how you can adjust the width and height of the comment box:

• Navigate to Appearance > Customize > Additional CSS in your WordPress dashboard.
• Add the following CSS:

textarea#comment {
width: 80%; /* Adjust width percentage as needed / 
height: 150px; / Adjust height as needed */
}

This will reduce the size of the comment box. You can adjust the values to fit your site’s design.

Let me know if you need any further assistance!

Best Regards,
Archita

Hi @penelope323

I have checked your website, it is still showing coming soon. Check the screenshot here: https://share.zight.com/xQuJvBBN

You can use Zight to take and send the screenshot. You can upload directly here by clicking on + icon.

For initial troubleshooting, please could you do the steps listed in this article https://www.kadencewp.com/blog/how-to-troubleshoot-your-website? This will help us rule out these usual causes of WordPress issues, so we can move on to investigating other possible causes of this issue on your website.

Please let us know how it goes, we’ll be more than happy to help.

Best regards,
Archita