archanz

Sadly not, i changed plugin with Tidio, intant message chat without Messenger. But this plugin worked fine for my other websites, so it’s great!

yea i wrote a ticket to them.
Thank you for your patience and support,

Best regards
Andrea

i didn’t want to change theme in order to avoid possible bugs. BUT, i tried to deactivate all the plugins, nothing changed. I decided to look at the preview with a different theme (avoiding to replace the current one) and when i close the window’s chat on that theme, it works fine and it gets reduced to icon. So i think you are right, and is a theme’s problem. Do you have some advice?

• This reply was modified 6 years, 8 months ago by archanz.
• This reply was modified 6 years, 8 months ago by archanz.

Yea the chat works fine, but i can’t close it and reduce it to the messenger icon. Like this it’s too invasive. I let you see what i mean:

image

I don’t know what happened, but i corrected it. Now it is displayed in the whitelist domain, but the same errors i was speaking about are still there.