arathra
Forum Replies Created
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No, I’ve had nothing at all come through.
Please resend or – better still – post online and give me the link so we can discuss it there.
Where can I see the tickets online?
Closing the forums and moving to tickets has not been better for your customers I’m afraid. And (let’s face it) your customers are the ones who should be most important.
And, as you know, I’m having HUGE problems trying to get what should be a simple thing resolved. It’s been over a month now and no help…
[email protected] was the email Joe
I sent the ticket through the UM site through my account there, username arathra.
Haven’t had an answer to my ticket though, from 4 days ago.
Any chance of a reply to my query? I sent it 4 days ago.
Let’s be frank here; I paid quite a lot of money for the UM extension and the support is pretty slow, especially now you’ve moved to a ticket system.
I’d prefer forum support which was faster and allowed us to compare notes and get help from other users. This ticketing system is slower and less efficient and to be honest, it sucks!
Have just sent it in. Thx.
Yes – this is a massive problem now!
Forum: Plugins
In reply to: [Payment Button for PayPal] No orders showing.No, there’s nothing showing in the WPPayPal backend on this but the order went through fine on PP and was processed no problem.
Forum: Plugins
In reply to: [Payment Button for PayPal] No orders showing.I did that and had a payment made which went through fine on PayPal. However it does not appear on the WP backend. There is a lot of info in the debug (which I don’t want to post here as I’m not sure if it’s sensitive or not) but the final two lines are:
[December 28, 2015 9:13 pm] – SUCCESS :Received valid response from PayPal
[December 28, 2015 9:13 pm] – FAILURE :This payment cannot be processedNot sure if that means anything or not!
Forum: Plugins
In reply to: [Payment Button for PayPal] Free Trial period on subscriptions?Thanks! ??
Forum: Plugins
In reply to: [Payment Button for PayPal] Cannot load wp-paypal-settings.Same here – but I can see the settings in the admin sidebar.
Forum: Plugins
In reply to: [Payment Button for PayPal] Free Trial period on subscriptions?I have about 20 buttons in different currencies and amounts so far. This is a typical one (slightly redacted):
[wp_paypal button="subscribe" name="Monthly PLN" amount="39.60" currency="PLN" recurrence="4" period="W" src="1" return="https://xxxx/subscription/" cancel_return="https://xxxx/cancelled-subscription/"]
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] publicize taking wrong imageMany thanks for that – I’ve tried the function approach and will see how it goes.
Forum: Plugins
In reply to: [Tooltipy (tooltips for WP)] null showing in tooltip underlineExcellent – working fine now.
Can you please add me to the mailing list for updates so I get the new Pro versions as well? Thanks!
Forum: Plugins
In reply to: [Tooltipy (tooltips for WP)] null showing in tooltip underlineJust sent my details over!