Araca

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• This reply was modified 2 years, 1 month ago by Araca.

Update: Changing the theme didn’t work and the Health Check plugin crashed my site, but the support on my hosting site managed to fix the issue. In case it can help anyone, it was a ModSecurity rule that was triggered for my domain.

Hello again!

The sharing is correctly configured in settings. I have switched to Twenty Twenty with no luck.
Also, I have installed Health Check and it did a scan where no big issues appeared, but when I tried clicking the next button in the plugin’s settings, the backend of my site froze and it turned out that my frontend doesn’t load anymore. I had to contact my host to fix it. They gave me the following report in case it can help the issue with the social sharing buttons that still don’t show up in my two latest blogposts:

————–
I have deleted the below content from your .htaccess

# Use PHP7.3 as default
#AddHandler application/x-httpd-ea-php73 .php
RewriteEngine On
RewriteCond %{HTTPS} off
RewriteCond %{REQUEST_URI} !^/\.well-known/acme-challenge/[0-9a-zA-Z_-]+$
RewriteCond %{REQUEST_URI} !^/\.well-known/cpanel-dcv/[0-9a-zA-Z_-]+$
RewriteCond %{REQUEST_URI} !^/\.well-known/pki-validation/[A-F0-9]{32}\.txt(?:\ Comodo\ DCV)?$
RewriteCond %{REQUEST_URI} !^/\.well-known/pki-validation/(?:\ Ballot169)?
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

RewriteEngine on
# Changed PHP handler from application/x-httpd-php54 to application/x-httpd-phpbeta on Mon Jan 11 13:27:39 MST 2016.

RewriteOptions inherit

AddHandler application/x-httpd-php70 .php

# Wordfence WAF

Require all denied

Order deny,allow
Deny from all

# END Wordfence WAF
———————————-
The host support also suggested this:
“Please also try to identify if the WAF or the redirections above are causing the issue.”

I have no idea how to check that or if it’s related to the Jetpack social sharing icons.

Any other ideas on how to get those icons to work again?

• This reply was modified 4 years, 10 months ago by Araca.

Wow, it worked!! I’m so grateful, Forminator is awesome!
Thank you so much for the detailed instruction, this is really very useful for my site!

I’m very grateful, it works now! Thank you ??

Have purged the Cloud Flare cache, still same problem. The page looks fine for a fraction of a second, after which that area of the page is shaded and the loading symbol appears and stays.
Anything else I could try?

Thank you Mike, that worked!
There still is some problem though: when I continue to checkout, the “your order” and payment areas are continuously loading, so one can’t access the payment button. My website is https://www.openone.net/ . Any idea? I haven’t tried disabling other plugins yet.

@jeremy Thank you, have just used the contact form. I appreciate the quick reply!

Hi Jeremy, I have the same issue as Annonnimmo. Have changed to official buttons but would like to return to icons only when possible. Please let us know what needs to be done. Thanks!

Thank you, I appreciate your answer. It is a creative use of your plugin in a members only area, as a type of diary. I will be looking forward to the future versions and hopefully a solution. Until then- could you kindly explain how I can delete the existing submissions from the database? Thank you!

For anyone else that might have this issue- seems it has to do with Facebook and not with WooCommerce. I found the following on the Jetpack support forum:

“Thanks for the reports! Facebook has recently changed the way that their API counts shares. Due to this change, the current method of counting shares that Jetpack uses is not working. We are planning to release an update to Jetpack soon which will address this issue. We’ll let you know as soon as we have any additional news!”
Link here:

So happy to hear you will add this!

It would be awesome if there could also be an option to not save the submissions at all for certain forms if one doesn’t need that feature.

Thank you for working on this, it is a great plugin!

Thank you for clarifying @anderly !

Hi Anderly!

I have the same question as Curls. I have different products in WooCommerce and I’d like for people who buy product A to go to interest group A, product B to interest group B, etc. But I don’t see how this is done.
In the plugin settings I have added the MC API, the list name and also different group names separated by comma as instructed. But does this add ALL buyers to all those groups? On the product pages I don’t see any options on how to connect product A with interest group A.

So could you please describe how this is done, if it is possible?

Thank you! I do hope this works ??