arabwoman

I’d like to tell you that I don’t like to hurt any rating of any company on the internet, And because of the misunderstanding and I can’t remove my bad review, I’ve changed it to two stars now, and I promise that I will increase the stars after my problem solved to 5.

Hi @maybellyne

I appreciate your response,

Can you guide me on the correct method of how can I get a category meta description from a plugin?

Thanks.

Hi there,

First of all, I don’t know that my first post was already there because I’ve made multiple changes to it, and the auto rules o the community marked it as under review, and when I came back to check if it was accepted or not I didn’t find it, so I decided to create a new one.

Second, when you mark my second question as solved, the team could post the URL of my old post and tell me that we’ve replied to you there.

Anyway, thanks for your response, I will amend my review once my problem is solved.

No, it’s not resolved, how can you mark my ticket as resolved and you didn’t reply with any solution?

https://prnt.sc/RwmN__oQNpm1

• This reply was modified 2 years, 1 month ago by arabwoman.

No, I thought that the plugin needs some kind of a special access as its restricted only for logged in users.

Hi Blossom Themes Support team,

Thanks for following up,

Regarding your recommendations about disabling plugins one by one, and check if the problem solved,

Yes, we found that the “Redirection” plugin, after removing it the category pages are loading posts without repeating them.

This status of this issue is: Fully Solved

It was great experience contacting you, you really helped me with my issue, and I’m fully satisfied now.

Thanks so much & Regards.

• This reply was modified 3 years, 3 months ago by arabwoman.

Hi,

To be fair,

After my last comment, one of their experienced engineers contacted us back to tell us about another solution, which solved the problem partially, and the issue is caused by WordPress itself, and he/she suggested to remove “/category/” from the URL using Yoast plugin, and that partially solved that problem.

And I was satisfied with their answer.

Thanks Blossom Themes Support Team.

Hi,

Just for the record,

From the context of this ticket it’s obvious that I want to keep my current permalinks with load more mode together, that’s why I grant Blossom Themes Support full access as requested.

And all what they have done was changing back my permalinks without my permission.

That was my experience with Blossom Themes Support.

Hi @blossomthemessupport

That’s exactly what I’ve done and caused the issue.
screenshot: https://i.imgur.com/0aIJFI2.png

Hi @blossomthemessupport

I did find where is the problem exactly,

the default category URLs should have “/category” before the slug of the category itself.

And when I removed “/category” from the URL through permalink settings of the WordPress the problem Occurred.

So how can I solve this problem?

• This reply was modified 3 years, 5 months ago by arabwoman.

Hi @blossomthemessupport

Thanks for following back,

I’ll investigate more into this issue, and then get back to you.

• This reply was modified 3 years, 5 months ago by arabwoman.

Hi @blossomthemessupport

Thanks so much for reply.

I did disable all the plugins and then I disabled all the recommended plugins but the issue still on.

I did try to browse the website with hard refresh, another browser & in incognito mode but with the same result.