Forum Replies Created

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter ar07

    (@ar07)

    Yup working perfectly fine now.
    Thanks!

    Thread Starter ar07

    (@ar07)

    Hi,
    thank you for looking into the issue.
    So, I will create a new thread if the issue does not get resolved.
    Cheers!

    Thread Starter ar07

    (@ar07)

    Hi,
    As you suggested, I installed the WooCommerce Blocks plugin and then updated WooCommerce on my temporary staging site and then on my live site.
    It worked!
    After a brief period of “scheduled maintenance” it was finally updated. And I also updated the WooCommerce database for good measure.
    Thank you so much for your help!
    Regards Ar

    Thread Starter ar07

    (@ar07)

    Hi,
    Thanks so much for replying!

    No, Jetpack is currently not inactive, both Jetpack and WooCommerce are running together, without any (thankfully) visible problems. And since I do not have a staging site, I don’t want to enable/disable Jetpack, or prod it in any way, lest it breaks my site again. Sorry about that.

    But, here is the system status report you requested:

    
    ### WordPress Environment ###
    
    WC Version: 5.5.2
    REST API Version: ? 5.5.2
    WC Blocks Version: ? 5.3.3
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.4.4
    Log Directory Writable: ?
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: ?
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.12
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.45.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.26-29-log
    Max Upload Size: 100 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.5.2
    WC Database Prefix: wp_mqyak2dbs1_
    Total Database Size: 11.59MB
    Database Data Size: 8.73MB
    Database Index Size: 2.86MB
    wp_mqyak2dbs1_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_woocommerce_api_keys: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_mqyak2dbs1_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_mqyak2dbs1_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_woocommerce_tax_rates: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wp_mqyak2dbs1_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mqyak2dbs1_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mqyak2dbs1_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_actionscheduler_actions: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
    wp_mqyak2dbs1_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_chaty_contact_form_leads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_mqyak2dbs1_fca_lpc_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mqyak2dbs1_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_icwp_wpsf_audit_trail: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_icwp_wpsf_botsignals: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_icwp_wpsf_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_icwp_wpsf_filelocker: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_icwp_wpsf_geoip: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_icwp_wpsf_ip_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_icwp_wpsf_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_icwp_wpsf_reports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_icwp_wpsf_scanner: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_icwp_wpsf_scanq: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_icwp_wpsf_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_icwp_wpsf_traffic: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_ngg_album: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_ngg_gallery: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_ngg_pictures: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_options: Data: 5.50MB + Index: 0.14MB + Engine InnoDB
    wp_mqyak2dbs1_postmeta: Data: 0.48MB + Index: 0.19MB + Engine InnoDB
    wp_mqyak2dbs1_posts: Data: 0.31MB + Index: 0.06MB + Engine InnoDB
    wp_mqyak2dbs1_sgpb_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_sgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_socialsnap_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_supsystic_ss_networks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_supsystic_ss_projects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_supsystic_ss_project_networks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_supsystic_ss_shares: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_supsystic_ss_shares_object: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_supsystic_ss_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mqyak2dbs1_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_mqyak2dbs1_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mqyak2dbs1_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_mqyak2dbs1_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wc_tax_rate_classes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mqyak2dbs1_wfconfig: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mqyak2dbs1_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_mqyak2dbs1_wfknownfilelist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_mqyak2dbs1_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mqyak2dbs1_wfstatus: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wow_bmp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_mqyak2dbs1_yoast_indexable: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
    wp_mqyak2dbs1_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_mqyak2dbs1_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mqyak2dbs1_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_mqyak2dbs1_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 60
    coblocks_pattern: 1
    custom_css: 2
    customize_changeset: 1
    elementor_library: 1
    elementor-hf: 1
    elementskit_template: 2
    feedback: 9
    foogallery: 1
    groovy_menu_preset: 1
    is_search_form: 1
    ml-slide: 5
    ml-slider: 3
    nav_menu_item: 11
    ngg_gallery: 1
    ngg_pictures: 20
    page: 11
    popupbuilder: 1
    post: 4
    product: 5
    revision: 22
    rmp_menu: 1
    shop_order: 19
    wpforms: 2
    wpmm_theme: 3
    xlwcty_thankyou: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?Error messages should not be shown to visitors.
    
    ### Active Plugins (25) ###
    
    StoreCustomizer: by Kaira – 2.3.2
    All-in-One WP Migration: by ServMask – 7.46
    Animate It!: by eLEOPARD Design Studios – 2.3.7
    Flexible SSL for CloudFlare: by One Dollar Plugin – 1.3.1
    CoBlocks: by GoDaddy – 2.16.0
    FooBox Image Lightbox: by FooPlugins – 2.7.16
    FooGallery: by FooPlugins – 2.0.39
    Groovy Menu (free): by Grooni.com – 1.3.2
    Insert Headers and Footers: by WPBeginner – 1.6.0
    Jetpack: by Automattic – 10.0
    LoftLoader: by Loft.Ocean – 2.3.6
    Popup Builder: by Sygnoos – 4.0.4
    Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.28
    To Top: by Catch Plugins – 2.2.2
    Transition Slider Lite: by creativeinteractivemedia – 2.20.3
    Razorpay for WooCommerce: by Team Razorpay – 2.7.2
    WooCommerce: by Automattic – 5.5.2 (update to version 5.6.0 is available)
    Yoast SEO: by Team Yoast – 16.9
    WP File Manager: by mndpsingh287 – 7.1.2
    WP Hide & Security Enhancer: by Nsp Code – 1.6.3.9
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.1.12
    
    Shield Security: by Shield Security – 11.5.4
    WP101 Video Tutorials: by WP101Plugin.com – 0.3
    WPForms Lite: by WPForms – 1.6.8.1
    Yatri Tools: by Mantrabrain – 1.1.1
    
    ### Inactive Plugins (1) ###
    
    ShareThis Share Buttons: by ShareThis – 1.5.2
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    object-cache.php: APCu Object Cache
    
    ### Must Use Plugins (2) ###
    
    System Plugin: by  – 4.9.2
    wp-hide-loader.php: by  –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: INR (?)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #320 - /store/
    Cart: #315 - /cart/
    Checkout: #338 - /checkout/
    My account: #14 - /my-account/
    Terms and conditions: #317 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Yatri
    Version: 1.0.12
    Author URL: https://mantrabrain.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: yatri/woocommerce/global/breadcrumb.php
    
    ### Action Scheduler ###
    
    Complete: 111
    Oldest: 2021-07-22 12:28:45 +0000
    Newest: 2021-08-21 07:21:00 +0000
    
    Pending: 7
    Oldest: 2021-08-22 07:21:00 +0000
    Newest: 2021-08-28 05:05:28 +0000
    
    ### Status report information ###
    
    Generated at: 2021-08-22 10:19:34 +05:30
    

    Thanks again.
    Regards X

    Hi @cvaalbany ,

    I had been facing the exact same problem 2 days ago. I updated the plugin, and it showed a critical error. I also consulted GoDaddy Guides, and they deactivated my plugins and main theme. After a while, when I could access my half-functioning dashboard, I again activated WooCommerce, and it (again) broke my site.
    Thanks to you, I restored my backup through GoDaddy, and I can finally access my dashboard.
    But I am afraid to update WooCommerce or change it in any way, because the last time I had updated it, it broke my site.
    You said, “

    BUT, I didn’t update Woo Commerce


    It would be really helpful if you could tell me if you solved anything regarding this? I do not update the plugin, however, it is always recommended to do so and my updates are piling up. Are you able to update/access without facing any issues? If so, did you hire a professional to debug?
    As I said, it would really help me.
    Thanks,
    AR

Viewing 5 replies - 1 through 5 (of 5 total)