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Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Logo – Update with Site Logo BlockHello,
Thank you for your suggestion. I will collect this feedback and forward it to our product team for consideration. We appreciate your input.
Best Regards.Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] No settings availableHello,
To allow the user to accept more cookie categories for specific purposes.(like GAnalyitics in the Statistics Cookies), please navigate to Consent Banner > Appearance > Categories > Accept – Deny – Save Preferences.?Once done the banner will shows you the preferences (cookie categories) and the user will make his choice.Regards.
Hello,
Yes, it is! You can achieve this by going to Consent Banner > Appearance > Categories > Accept – Deny – Save Preferences. Once done the banner will shows as you prefer.
Hope this helps.
Hello,
Could you please link us your site in order to make us some checks?Thank you in advance
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] multiple consent forms on loadHello,
I’m glad we find out the solution.?If you found my support helpful, I’d greatly appreciate it if you could share your feedback here on wordpress.Thank you for your time. If you have any more questions or need further assistance, feel free to reach out opening a new thread.
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] multiple consent forms on loadHello,
I’m sorry to hear this, and we’re here to help you as much as we can ??
If you are using Google AdSense, the Google CMP “Funding Choices” is automatically integrated and may be automatically activated on your website. Please ensure it is always deactivated.
Follow these steps to deactivate the Google CMP via AdSense:
- Log in to your Google AdSense Account.
- Click on Privacy and messaging.
- Click on GDPR.
- Ensure there is either no message configured or the configured messages are deactivated.
Hope it helps
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Valid GPC spec not foundHello,
Could you please provide your site URL so I can perform some checks regarding this issue?
Regards
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Cookie Banner not showingHello,
I have taken a look at both sites and noted that https://titz.tz-stadtschlaining.at/ is missing the banner container code. It seems that the wizard is not completely finished. Does the banner appear on the Consent banner menu when you click on finish on the last menu of the wizard in Complianz Dashboard?
Additionally, I noticed that both sites share the same main domain URL “tz-stadtschlaining.at”. Are you using a multisite environment?
Looking forward to hear you.Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Cookie expiration date not showingHello,
I checked your site and noticed that you are not using Complianz anymore, so I cannot perform our tests.
Regarding the cookies, it’s possible that you installed these plugins after completing the wizard, which is likely why the cookie policy was not updated. I suggest you redo the wizard and pay special attention to the Consent menu. Here, the plugin will scan and sync the new cookies.
Hope this helps.
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Multiple errors on Complianz (WP-CRON)Hello,
PHP version 8.2 supports mPDF version 8.1.3. You can find more infos here: mPDF Requirements.
Thank you for reaching out. Could you please let me know if you are using any security or cache plugins? If so, please try making an exception for Complianz or deactivating those plugins temporarily and then enable Complianz again to see if there is a change in behavior. It seems like Complianz might not have the necessary permissions.
Looking forward to hearing from you.
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] mobile view conflict on AndroidHello,
I checked your site on my phone and using the mobile view in responsive mode in the browser. The banner appears correctly, but it might be positioned too low. In this case, you need to adjust the size settings of Elementor for mobile phones. Screenshot here.
Additionally, here’s a guide we’ve made on how to resize the banner for smaller formats: Guide to Resize Banner
I hope this helps.
Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Speed issuesHello!
Clear the site cache and try to deactivate Breeze and see the site’s speed behavior. Alternatively, make an exception for the Complianz plugin within Breeze’s settings.
I also suggest following the guide that I linked in the first answer.
I remain at your disposal.Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] help about Banner Button and dntHello!
If you want to do a browser check you can use JavaScript to check whether or not a user has the?dnt
?request header set, you can use?navigator.doNotTrack.
This property returns the value of the?
dnt
?HTTP header (i.e.,?"1"
,?"0"
, or?"unspecified"
).
Check thenavigator.doNotTrack
documentation here: https://developer.mozilla.org/en-US/docs/Web/API/Navigator/doNotTrack
Hope it helpsHello,
Could you provide us your website url in order to do some check?Forum: Plugins
In reply to: [Complianz - GDPR/CCPA Cookie Consent] Problems with the configuration.Hello,
From the site you have posted, you are currently using GTM4WP, so the tag is linked to Google Analytics. Please try deactivating it and inserting the tag into Complianz by following this guide: Definitive Guide to Tag Manager and Complianz.
Please don’t forget to clear the cache or make an exception for Complianz in your cache optimizer and check if everything is parsed on googletagassistant.com.
Hope it helps