antogonzal

I have re-sent you the email with the pw

We installed the latest updated 2.1.6 version build that you sent us yesterday
but it doesn′t fix the problem. It looks the same as the last 2.1.6 version, that is the Serial Codes menu does not appear in any of the Products.

We sent you an email with this information.

What should we do?

Thank you

Thank you.

However we did all this and it doesn′t work yet.
I have just sent you an email to [email protected] with all the details and screenshots.

Thank you for your support

I have deactivated, waited 30 seconds and reactivated the basic plugin, but the menus still don′t appear on the products.

What else should we do?

We have Version 2.1.5 of the basic, and Version 2.0.2 of the PREMIUM.

Thank you for the quick answer.

We have two plugins, the Demo and the PREMIUM. Which one of them should we deactivate and activate, both?
If so, in which order?

Now we have a new problem.

Everything was working perfectly until today when the Serial Codes menu disappeared from all products.
Everything looks OK in the Settings menu, the codes are still there, but the system does not work.

What might be the problem?

The web site is https://duy.com

Thank you

Yes, thank you! The issue was fixed. We have already bought the PREMIUM version.

Thank you for your quick response.

1) Yes. I have set the correct code list. I have sent you a screenshot to [email protected]

2) Still only the first product appears. Do you need some more information about the setup? or may be some screenshot?