Forum Replies Created

Viewing 15 replies - 1 through 15 (of 30 total)
  • Thread Starter anstoyanov

    (@anstoyanov)

    Hi again,

    I don’t see any errors for the days where I manually refreshed the feeds…
    I see some similar errors, but the last one was a month ago.

    Thread Starter anstoyanov

    (@anstoyanov)

    I did reduced the batch to 200. Still getting randomly duplicate products.

    Thread Starter anstoyanov

    (@anstoyanov)

    Forgot to add a link to the feed and the duplicate IDs I get:
    https://blubambina.com/wp-content/uploads/woo-product-feed-pro/xml/ce54a0d3f1239fc526c0467f38a432ed.xml

    16305, 16306, 16305, 16306, 16308, 12078, 12078

    Same with me! That’s not serious. I can confirm when I rollback to previous version, the button ‘credit/debit card’ is back. Can someone take a look at this? This is definitely not Paypal issue…

    Thread Starter anstoyanov

    (@anstoyanov)

    @socialtigers just refreshed the feed and cleared the cache. If you haven’t refreshed the feed it should not work I guess…

    Thread Starter anstoyanov

    (@anstoyanov)

    @supportadtribes I can confirm it’s fixed on my end! Thank you! Feed is now being processed normally.

    Thread Starter anstoyanov

    (@anstoyanov)

    @spektorniv you are right. I downloaded the feed and tried to import manually. Same issue. But when edited the feed in notepad and just added new line somewhere in the middle of the file, it was accepted and all products were updated properly.

    Thread Starter anstoyanov

    (@anstoyanov)

    Okay, when you download it and open with notepad it shows on single line all the code. Why when I add new line it gets accepted and with single line no? At least this is the original fb error: “Line 2 of XML file too long. We have a limit of 5242880 per line to
    avoid our processing from failing.Please format your XML into multiple
    lines.”

    • This reply was modified 4 years, 9 months ago by anstoyanov.
    Thread Starter anstoyanov

    (@anstoyanov)

    Removing the description will reduce the size of the row and it should work as it won’t reach facebooks limits. What I did was to download the feed and manually add new line at the middle of the xml file and then upload it and it works.

    So I guess this is new limitation by Facebook and people with large feeds will have this issue.

    Isn’t it possible to apply the same limitation on the plugin to add new line on every 5million symbols for example?

    Hey @arjanh, I believe the problem might be related to your PayPal account, or especially your merchant country. In my case it now works, but after the change I noticed significant sales drop. I can confirm that with the previous version where the visa icon was expanding, the payment was accepted no matter the merchant country. Now it’s not processed the same way. I would also prefer the previous way, where the form was expanding, rather than this way.

    Thread Starter anstoyanov

    (@anstoyanov)

    @arjanh let me know when you submit a thread here. I want to follow it. So far I haven’t had such issues, but only on my end, maybe my customers have this issue too.

    Thread Starter anstoyanov

    (@anstoyanov)

    I think it acts differently now…no changes made. Now when I click on any card icon, instead of expanding, now I see a popup and now the address is populated…

    I will hold the ticket for now and see if everything ok. Don’t know if you or PayPal made any changes, but you can close this thread. Thank you for taking time on this.

    • This reply was modified 5 years, 1 month ago by anstoyanov.
    Thread Starter anstoyanov

    (@anstoyanov)

    That’s because you are using the “horizontal” button layout. When you select “vertical” you will see this.

    I’m pretty sure I am using your plugin as I am accessing the support forum only trough the link in my plugins page.

    I already shared my system status in previous topic, but here it is again:

    
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    Thread Starter anstoyanov

    (@anstoyanov)

    I see it working correctly when instead of mastercard, you select the paypal button. In my case I see the paypal popup where users are able to use guest checkout or login. On guest checkout they are again able to use card, but the billing address is filled correctly.

    Thread Starter anstoyanov

    (@anstoyanov)

    I think you probably don’t understand what the problem is…
    I will try to explain one last time. Steps to reproduce the issue when using the smart buttons on the checkout form:
    1. Add products in the cart
    2. Go to check out and fill Billing Address in the Woocommerce checkout form.
    3. Click the master card icon.
    4. Woo Billing address is not passed to the expanded mastercard billing address. In other words the address fields are empty.
    5. Uncheck ship to billing address.
    6. Woo billing address is passed to paypal shipping address instead of billing address.
    Do you see where the mistake is now? In the expanded form, addresses are passed wrong, billing from woo is passed to shipping in paypal…

    • This reply was modified 5 years, 1 month ago by anstoyanov.
    • This reply was modified 5 years, 1 month ago by anstoyanov.
Viewing 15 replies - 1 through 15 (of 30 total)