Forum Replies Created

Viewing 13 replies - 1 through 13 (of 13 total)
  • Anzi

    (@ansarul121)

    Hi GUYS

    I am also facing the same issue it is not visible on the checkout page here snapshot: https://prnt.sc/krXkuoVhV-qR

    Help us how to fix the issue credential validated working fine

    Thread Starter Anzi

    (@ansarul121)

    Hi @maykato

    I have updated woococmrce 5.6.0 and PHP 7.6

    Here is the error I can see: https://prnt.sc/1qbjw1c

    I have name .htaccess file add default wp htaccess

    htaccess

    Can you please advice any other troubleshooting

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.bulkdropship.com.au
    Site address (URL): https://www.bulkdropship.com.au
    WC Version: 5.6.0
    REST API Version: ? 5.6.0
    WC Blocks Version: ? 5.5.1
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.5.1
    Log Directory Writable: ?
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.22
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.35
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.6.0
    WC Database Prefix: wpan_
    Total Database Size: 89.75MB
    Database Data Size: 66.23MB
    Database Index Size: 23.52MB
    wpan_woocommerce_sessions: Data: 3.19MB + Index: 0.17MB + Engine MyISAM
    wpan_woocommerce_api_keys: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    wpan_woocommerce_attribute_taxonomies: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wpan_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpan_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_actionscheduler_actions: Data: 5.20MB + Index: 1.91MB + Engine MyISAM
    wpan_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_actionscheduler_logs: Data: 5.56MB + Index: 4.06MB + Engine MyISAM
    wpan_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpan_apexnb_subscriber: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_apex_notification_bar: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wpan_berocket_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_commentmeta: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
    wpan_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_content_tabs_ultimate_import: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_content_tabs_ultimate_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_content_tabs_ultimate_style: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_dolly_plugin_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_easy_custom_js_and_css: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
    wpan_easy_custom_js_and_css_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_ewwwio_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpan_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpan_formcraft_b_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wpan_formcraft_b_views: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_litespeed_img_optm: Data: 1.52MB + Index: 0.23MB + Engine InnoDB
    wpan_litespeed_img_optming: Data: 0.25MB + Index: 0.14MB + Engine InnoDB
    wpan_options: Data: 5.54MB + Index: 0.48MB + Engine MyISAM
    wpan_pda_passwords: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmpro_discount_codes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmpro_discount_codes_levels: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmpro_discount_codes_uses: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmpro_memberships_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmpro_memberships_pages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmpro_memberships_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_pmpro_membership_levelmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_pmpro_membership_levels: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_pmpro_membership_ordermeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmpro_membership_orders: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    wpan_pms_member_subscriptionmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_pms_member_subscriptions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pms_paymentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_pms_payments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmxi_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmxi_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmxi_images: Data: 0.06MB + Index: 0.02MB + Engine MyISAM
    wpan_pmxi_imports: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
    wpan_pmxi_posts: Data: 4.08MB + Index: 0.62MB + Engine MyISAM
    wpan_pmxi_templates: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
    wpan_postmeta: Data: 23.47MB + Index: 7.31MB + Engine MyISAM
    wpan_posts: Data: 2.50MB + Index: 0.92MB + Engine MyISAM
    wpan_pum_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_slides: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_termmeta: Data: 0.34MB + Index: 0.28MB + Engine MyISAM
    wpan_terms: Data: 0.12MB + Index: 0.19MB + Engine MyISAM
    wpan_term_relationships: Data: 0.29MB + Index: 0.57MB + Engine MyISAM
    wpan_term_taxonomy: Data: 0.19MB + Index: 0.07MB + Engine MyISAM
    wpan_tm_taskmeta: Data: 1.52MB + Index: 0.09MB + Engine InnoDB
    wpan_tm_tasks: Data: 0.19MB + Index: 0.05MB + Engine InnoDB
    wpan_ulp_campaigns: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_ulp_campaign_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_ulp_layers: Data: 0.30MB + Index: 0.00MB + Engine MyISAM
    wpan_ulp_popups: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
    wpan_ulp_subscribers: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    wpan_ulp_targets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_ulp_webfonts: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
    wpan_usermeta: Data: 0.95MB + Index: 0.05MB + Engine MyISAM
    wpan_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_wcpdf_invoice_number: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wpan_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wpan_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wpan_wc_category_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_wc_customer_lookup: Data: 0.33MB + Index: 0.22MB + Engine MyISAM
    wpan_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_wc_order_product_lookup: Data: 2.61MB + Index: 2.29MB + Engine MyISAM
    wpan_wc_order_stats: Data: 0.86MB + Index: 0.55MB + Engine MyISAM
    wpan_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_wc_product_meta_lookup: Data: 0.33MB + Index: 0.48MB + Engine MyISAM
    wpan_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_woocommerce_shipping_table_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_shipping_zone_shipping_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_wpie_template: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_ycd_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_yith_wcwl: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wpan_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_yoast_indexable: Data: 5.67MB + Index: 2.04MB + Engine MyISAM
    wpan_yoast_indexable_hierarchy: Data: 0.13MB + Index: 0.36MB + Engine MyISAM
    wpan_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
    wpan_yoast_seo_links: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wpan_yoast_seo_meta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    accordions: 1
    acf-field: 55
    acf-field-group: 7
    attachment: 3698
    block: 3
    br_labels: 7
    custom_css: 1
    custom_footer: 2
    cwginstocknotifier: 70
    extra_product_tab: 4
    mc4wp-form: 1
    nav_menu_item: 76
    oembed_cache: 5
    page: 34
    pms-subscription: 1
    popup: 5
    popup_theme: 8
    portfolio: 9
    post: 1
    product: 498
    product_countdown: 1
    product_variation: 765
    pys_event: 2
    revision: 25
    shop_coupon: 1
    shop_order: 1
    shop_order_refund: 461
    shop_quote: 32
    shortcoder: 2
    vc_settings_preset: 1
    wcct_countdown: 1
    woo_discount: 1
    woo_discount_cart: 1
    woo_multii_layout: 1
    wpcf7_contact_form: 1
    ycdcountdown: 1
    ywtm_tab: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (52) ###
    
    Advanced Custom Fields PRO: by Delicious Brains – 5.9.9
    WooCommerce Advanced Product Labels: by BeRocket – 1.2.3
    All-in-One WP Migration Multisite Extension: by ServMask – 4.14
    All-in-One WP Migration: by ServMask – 7.46
    Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 2.3.2
    Checkout Countdown for WooCommerce: by Puri.io – 3.1.3
    Contact Form 7: by Takayuki Miyoshi – 5.4.2
    Controlled Admin Access: by WPRuby – 1.5.12
    Custom Post Type UI: by WebDevStudios – 1.9.2
    Easy Custom Js And Css (PRO): by Avirtum – 1.1.1
    Jetpack: by Automattic – 10.0
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0
    Kapee Extensions: by PressLayouts – 1.1.6
    Layered Popups: by Halfdata
    Inc. – 6.48
    
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
    WooCommerce MYOB Integration: by WooCommerce – 1.7 (update to version 2.0 is available)
    Paid Memberships Pro: by Stranger Studios – 2.5.10.2
    PixelYourSite PRO: by PixelYourSite – 8.3.8
    Paid Memberships Pro - Cancel on Next Payment Date: by Paid Memberships Pro – 0.4
    Paid Memberships Pro - Set Expiration Dates Add On: by Stranger Studios – 0.6
    Popup Maker: by Popup Maker – 1.16.2
    Product GTIN (EAN, UPC, ISBN) for WooCommerce: by Emanuela Castorina – 1.1.1
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    Slider Revolution: by ThemePunch – 6.4.4
    Sales Countdown Timer Premium for WooCommerce and WordPress: by VillaTheme – 1.0.1.3
    WooCommerce Shipping Promo: by Amit Sidhpura – 1.0.0
    Shortcoder: by Aakash Chakravarthy – 5.5
    WooCommerce No Shipping Message: by dangoodman – 2.0.11
    WooCommerce Better Usability PRO: by Moises Heberle – 1.0.48
    Bulk Table Editor for WooCommerce: by Consortia – 2.1.7 (update to version 2.1.27 is available)
    WooCommerce Cart Expiration: by Liquid Web – 0.2.0
    Woo Discount Rules: by Flycart – 2.3.8
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.9
    Product Feed ELITE for WooCommerce: by AdTribes.io – 2.5.3
    Show Stock for WooCommerce: by Bright Plugins – 1.0.1
    WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.7
    WooCommerce Brands: by WooCommerce – 1.6.19 (update to version 1.6.25 is available)
    WooCommerce NAB Transact Gateway: by Tyson Armstrong – 2.4.2
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.2
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.2
    Woocommerce Side Cart Premium: by XootiX – 3.1
    WooCommerce Table Rate Shipping: by WooCommerce – 3.0.29 (update to version 3.0.31 is available)
    WooCommerce: by Automattic – 5.6.0
    Yoast SEO: by Team Yoast – 16.9
    WP Mail SMTP: by WPForms – 3.0.3
    ReCaptcha v2 for Contact Form 7: by IQComputing – 1.3.5
    YITH Custom Thank You Page for WooCommerce: by YITH – 1.4.1
    YITH WooCommerce Checkout Manager: by YITH – 1.3.10
    YITH WooCommerce Compare: by YITH – 2.5.4
    YITH WooCommerce Order Tracking: by YITH – 1.2.28
    YITH WooCommerce Wishlist: by YITH – 3.0.25
    Zip - WooCommerce: by Zip – 2.3.6
    
    ### Inactive Plugins (1) ###
    
    WooCommerce: by Automattic – 5.3.1 (update to version 5.6.0 is available)
    
    ### Must Use Plugins (1) ###
    
    installatron_hide_status_test.php: by  –
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #17 - /shop/
    Cart: #18 - /shopping-cart/
    Checkout: #19 - /checkout/
    My account: #20 - /my-account/
    Terms and conditions: #8831245 - /website-terms-conditions/
    
    ### Theme ###
    
    Name: Bulk WholeSale
    Version: 1.2.1.1587895153
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Kapee
    Parent Theme Version: 1.3.13
    Parent Theme Author URL: https://presslayouts.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: bulkwholesale-child/woocommerce/cart/cart-shipping.php
    bulkwholesale-child/woocommerce/cart/cart-totals.php
    bulkwholesale-child/woocommerce/cart/cart.php
    kapee/woocommerce/cart/cross-sells.php
    bulkwholesale-child/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 5.2.0
    bulkwholesale-child/woocommerce/checkout/form-checkout.php
    bulkwholesale-child/woocommerce/checkout/review-order.php version 3.8.0 is out of date. The core version is 5.2.0
    kapee/woocommerce/content-product.php
    bulkwholesale-child/woocommerce/content-single-product.php
    kapee/woocommerce/content-widget-product.php
    kapee/woocommerce/global/quantity-input.php
    kapee/woocommerce/loop/loop-end.php
    kapee/woocommerce/loop/loop-start.php
    kapee/woocommerce/loop/pagination.php
    kapee/woocommerce/loop/result-count.php
    kapee/woocommerce/myaccount/form-login.php
    bulkwholesale-child/woocommerce/myaccount/form-reset-password.php version 3.0.0 is out of date. The core version is 3.5.5
    kapee/woocommerce/single-product/add-to-cart/variable.php
    bulkwholesale-child/woocommerce/single-product/meta.php
    bulkwholesale-child/woocommerce/single-product/price.php
    kapee/woocommerce/single-product/product-image.php
    kapee/woocommerce/single-product/product-thumbnails.php
    kapee/woocommerce/single-product/related.php
    bulkwholesale-child/woocommerce/single-product/short-description.php
    bulkwholesale-child/woocommerce/single-product/stock.php
    bulkwholesale-child/woocommerce/single-product/tabs/tabs.php
    kapee/woocommerce/single-product/up-sells.php
    kapee/woocommerce/single-product-reviews.php
    kapee/woocommerce/content-product_cat.php
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Action Scheduler ###
    
    Complete: 9,060
    Oldest: 2021-08-11 01:09:41 +1000
    Newest: 2021-08-19 16:01:40 +1000
    
    Failed: 2
    Oldest: 2021-06-09 21:22:53 +1000
    Newest: 2021-06-26 21:23:00 +1000
    
    ### Status report information ###
    
    Generated at: 2021-08-19 16:36:59 +10:00
    
    Thread Starter Anzi

    (@ansarul121)

    hi @gabrielfuentes

    Please have a look the name of the log: https://prnt.sc/1q9opzc and https://prnt.sc/1q9ontf

    I don’t see any woo-commerce error log, only looking some short of payment gateway logs

    I am also surprised how it is possible without generating any log, I am working with woocommerce last 10 years,

    Please help me how can we resolve the issue

    Thanks

    • This reply was modified 3 years, 3 months ago by Anzi.
    Thread Starter Anzi

    (@ansarul121)

    Hi @maykato
    You are right I have already renamed the plugins folder and create another plugins folder and add woo-commerce and WordPress (twenty thirteen Theme), run Import again, the issue remains same, don’t see any error log

    Currently, i have rolled back, could you guys help me to identify is there any woocommerce bug?

    Thanks!

    Thread Starter Anzi

    (@ansarul121)

    Yes @rainfallnixfig
    I am using CSV, it was working before the same CSV imported after updated latest woocommerce having the issue.

    Please check below system status

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.bulkdropship.com.au
    Site address (URL): https://www.bulkdropship.com.au
    WC Version: 5.5.2
    REST API Version: ? 5.5.2
    WC Blocks Version: ? 5.3.3
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.4.4
    Log Directory Writable: ?
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.29
    PHP Post Max Size: 1 GB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.35
    Max Upload Size: 1 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.5.2
    WC Database Prefix: wpan_
    Total Database Size: 89.75MB
    Database Data Size: 66.23MB
    Database Index Size: 23.52MB
    wpan_woocommerce_sessions: Data: 3.19MB + Index: 0.17MB + Engine MyISAM
    wpan_woocommerce_api_keys: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    wpan_woocommerce_attribute_taxonomies: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wpan_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpan_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_actionscheduler_actions: Data: 5.20MB + Index: 1.91MB + Engine MyISAM
    wpan_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_actionscheduler_logs: Data: 5.56MB + Index: 4.06MB + Engine MyISAM
    wpan_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpan_apexnb_subscriber: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_apex_notification_bar: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wpan_berocket_termmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_commentmeta: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
    wpan_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_content_tabs_ultimate_import: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_content_tabs_ultimate_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_content_tabs_ultimate_style: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_dolly_plugin_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_easy_custom_js_and_css: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
    wpan_easy_custom_js_and_css_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_ewwwio_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpan_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpan_formcraft_b_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_formcraft_b_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_formcraft_b_views: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_litespeed_img_optm: Data: 1.52MB + Index: 0.23MB + Engine InnoDB
    wpan_litespeed_img_optming: Data: 0.25MB + Index: 0.14MB + Engine InnoDB
    wpan_options: Data: 5.54MB + Index: 0.48MB + Engine MyISAM
    wpan_pda_passwords: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmpro_discount_codes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmpro_discount_codes_levels: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmpro_discount_codes_uses: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmpro_memberships_categories: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmpro_memberships_pages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmpro_memberships_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_pmpro_membership_levelmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_pmpro_membership_levels: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_pmpro_membership_ordermeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmpro_membership_orders: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    wpan_pms_member_subscriptionmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_pms_member_subscriptions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pms_paymentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_pms_payments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmxi_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmxi_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_pmxi_images: Data: 0.06MB + Index: 0.02MB + Engine MyISAM
    wpan_pmxi_imports: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
    wpan_pmxi_posts: Data: 4.08MB + Index: 0.62MB + Engine MyISAM
    wpan_pmxi_templates: Data: 0.06MB + Index: 0.00MB + Engine MyISAM
    wpan_postmeta: Data: 23.47MB + Index: 7.31MB + Engine MyISAM
    wpan_posts: Data: 2.50MB + Index: 0.92MB + Engine MyISAM
    wpan_pum_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_sliders_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_slides: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_termmeta: Data: 0.34MB + Index: 0.28MB + Engine MyISAM
    wpan_terms: Data: 0.12MB + Index: 0.19MB + Engine MyISAM
    wpan_term_relationships: Data: 0.29MB + Index: 0.57MB + Engine MyISAM
    wpan_term_taxonomy: Data: 0.19MB + Index: 0.07MB + Engine MyISAM
    wpan_tm_taskmeta: Data: 1.52MB + Index: 0.09MB + Engine InnoDB
    wpan_tm_tasks: Data: 0.19MB + Index: 0.05MB + Engine InnoDB
    wpan_ulp_campaigns: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_ulp_campaign_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_ulp_layers: Data: 0.30MB + Index: 0.00MB + Engine MyISAM
    wpan_ulp_popups: Data: 0.05MB + Index: 0.00MB + Engine MyISAM
    wpan_ulp_subscribers: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    wpan_ulp_targets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_ulp_webfonts: Data: 0.05MB + Index: 0.01MB + Engine MyISAM
    wpan_usermeta: Data: 0.95MB + Index: 0.05MB + Engine MyISAM
    wpan_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_wcpdf_invoice_number: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wpan_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wpan_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wpan_wc_category_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_wc_customer_lookup: Data: 0.33MB + Index: 0.22MB + Engine MyISAM
    wpan_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_wc_order_product_lookup: Data: 2.61MB + Index: 2.29MB + Engine MyISAM
    wpan_wc_order_stats: Data: 0.86MB + Index: 0.55MB + Engine MyISAM
    wpan_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_wc_product_meta_lookup: Data: 0.33MB + Index: 0.48MB + Engine MyISAM
    wpan_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_woocommerce_shipping_table_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_woocommerce_shipping_zone_shipping_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_wpie_template: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wpan_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_ycd_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpan_yith_wcwl: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wpan_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_yoast_indexable: Data: 5.67MB + Index: 2.04MB + Engine MyISAM
    wpan_yoast_indexable_hierarchy: Data: 0.13MB + Index: 0.36MB + Engine MyISAM
    wpan_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wpan_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine MyISAM
    wpan_yoast_seo_links: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wpan_yoast_seo_meta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    accordions: 1
    acf-field: 55
    acf-field-group: 7
    attachment: 3694
    block: 3
    br_labels: 7
    custom_css: 1
    custom_footer: 2
    cwginstocknotifier: 70
    extra_product_tab: 4
    mc4wp-form: 1
    nav_menu_item: 76
    oembed_cache: 5
    page: 33
    pms-subscription: 1
    popup: 5
    popup_theme: 8
    portfolio: 9
    post: 1
    product: 498
    product_countdown: 1
    product_variation: 765
    pys_event: 2
    revision: 25
    shop_coupon: 1
    shop_order: 1
    shop_order_refund: 461
    shop_quote: 32
    shortcoder: 2
    vc_settings_preset: 1
    wcct_countdown: 1
    woo_discount: 1
    woo_discount_cart: 1
    woo_multii_layout: 1
    woo_shipping: 1
    wpcf7_contact_form: 1
    ycdcountdown: 1
    ywtm_tab: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (52) ###
    
    Advanced Custom Fields PRO: by Delicious Brains – 5.9.9
    WooCommerce Advanced Product Labels: by BeRocket – 1.2.3
    All-in-One WP Migration Multisite Extension: by ServMask – 4.14
    All-in-One WP Migration: by ServMask – 7.46
    Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 2.3.2
    Checkout Countdown for WooCommerce: by Puri.io – 3.1.3
    Contact Form 7: by Takayuki Miyoshi – 5.4.2
    Controlled Admin Access: by WPRuby – 1.5.12
    Custom Post Type UI: by WebDevStudios – 1.9.2
    Easy Custom Js And Css (PRO): by Avirtum – 1.1.1
    Jetpack: by Automattic – 10.0
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0
    Kapee Extensions: by PressLayouts – 1.1.6
    Layered Popups: by Halfdata
    Inc. – 6.48
    
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
    WooCommerce MYOB Integration: by WooCommerce – 1.7 (update to version 2.0 is available)
    Paid Memberships Pro: by Stranger Studios – 2.5.10.2
    PixelYourSite PRO: by PixelYourSite – 8.3.8
    Paid Memberships Pro - Cancel on Next Payment Date: by Paid Memberships Pro – 0.4
    Paid Memberships Pro - Set Expiration Dates Add On: by Stranger Studios – 0.6
    Popup Maker: by Popup Maker – 1.16.2
    Product GTIN (EAN, UPC, ISBN) for WooCommerce: by Emanuela Castorina – 1.1.1
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    Slider Revolution: by ThemePunch – 6.4.4
    Sales Countdown Timer Premium for WooCommerce and WordPress: by VillaTheme – 1.0.1.3
    WooCommerce Shipping Promo: by Amit Sidhpura – 1.0.0
    Shortcoder: by Aakash Chakravarthy – 5.5
    WooCommerce No Shipping Message: by dangoodman – 2.0.11
    WooCommerce Better Usability PRO: by Moises Heberle – 1.0.48
    Bulk Table Editor for WooCommerce: by Consortia – 2.1.7 (update to version 2.1.27 is available)
    WooCommerce Cart Expiration: by Liquid Web – 0.2.0
    Woo Discount Rules: by Flycart – 2.3.8
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.9
    Product Feed ELITE for WooCommerce: by AdTribes.io – 2.5.3
    Show Stock for WooCommerce: by Bright Plugins – 1.0.1
    WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.7
    WooCommerce Brands: by WooCommerce – 1.6.19 (update to version 1.6.25 is available)
    WooCommerce NAB Transact Gateway: by Tyson Armstrong – 2.4.2
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.2
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.2
    Woocommerce Side Cart Premium: by XootiX – 3.1
    WooCommerce Table Rate Shipping: by WooCommerce – 3.0.29 (update to version 3.0.31 is available)
    WooCommerce: by Automattic – 5.5.2
    Yoast SEO: by Team Yoast – 16.9
    WP Mail SMTP: by WPForms – 3.0.3
    ReCaptcha v2 for Contact Form 7: by IQComputing – 1.3.5
    YITH Custom Thank You Page for WooCommerce: by YITH – 1.4.1
    YITH WooCommerce Checkout Manager: by YITH – 1.3.10
    YITH WooCommerce Compare: by YITH – 2.5.4
    YITH WooCommerce Order Tracking: by YITH – 1.2.28
    YITH WooCommerce Wishlist: by YITH – 3.0.25
    Zip - WooCommerce: by Zip – 2.3.6
    
    ### Inactive Plugins (1) ###
    
    WooCommerce: by Automattic – 5.3.1 (update to version 5.5.2 is available)
    
    ### Must Use Plugins (1) ###
    
    installatron_hide_status_test.php: by  –
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #17 - /shop/
    Cart: #18 - /shopping-cart/
    Checkout: #19 - /checkout/
    My account: #20 - /my-account/
    Terms and conditions: #8831245 - /website-terms-conditions/
    
    ### Theme ###
    
    Name: Bulk WholeSale
    Version: 1.2.1.1587895153
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Kapee
    Parent Theme Version: 1.3.9
    Parent Theme Author URL: https://presslayouts.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: bulkwholesale-child/woocommerce/cart/cart-shipping.php
    bulkwholesale-child/woocommerce/cart/cart-totals.php
    bulkwholesale-child/woocommerce/cart/cart.php
    kapee/woocommerce/cart/cross-sells.php
    bulkwholesale-child/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 5.2.0
    bulkwholesale-child/woocommerce/checkout/form-checkout.php
    bulkwholesale-child/woocommerce/checkout/review-order.php version 3.8.0 is out of date. The core version is 5.2.0
    kapee/woocommerce/content-product.php
    bulkwholesale-child/woocommerce/content-single-product.php
    kapee/woocommerce/content-widget-product.php
    kapee/woocommerce/global/quantity-input.php
    kapee/woocommerce/loop/loop-end.php
    kapee/woocommerce/loop/loop-start.php
    kapee/woocommerce/loop/pagination.php
    kapee/woocommerce/loop/result-count.php
    kapee/woocommerce/myaccount/form-login.php
    bulkwholesale-child/woocommerce/myaccount/form-reset-password.php version 3.0.0 is out of date. The core version is 3.5.5
    kapee/woocommerce/single-product/add-to-cart/variable.php
    bulkwholesale-child/woocommerce/single-product/meta.php
    bulkwholesale-child/woocommerce/single-product/price.php
    kapee/woocommerce/single-product/product-image.php
    kapee/woocommerce/single-product/product-thumbnails.php
    kapee/woocommerce/single-product/related.php
    bulkwholesale-child/woocommerce/single-product/short-description.php
    bulkwholesale-child/woocommerce/single-product/stock.php
    bulkwholesale-child/woocommerce/single-product/tabs/tabs.php
    kapee/woocommerce/single-product/up-sells.php
    kapee/woocommerce/single-product-reviews.php
    kapee/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Action Scheduler ###
    
    Complete: 14,223
    Oldest: 2021-08-11 01:09:41 +1000
    Newest: 2021-08-16 11:49:42 +1000
    
    Failed: 2
    Oldest: 2021-06-09 21:22:53 +1000
    Newest: 2021-06-26 21:23:00 +1000
    
    ### Status report information ###
    
    Generated at: 2021-08-16 13:03:49 +10:00
    
    • This reply was modified 3 years, 3 months ago by Anzi.
    Thread Starter Anzi

    (@ansarul121)

    Here the error snapshot: https://prnt.sc/13mes51

    Error message : There was an error in this transaction : Customer UID Not Found

    All payment gateway having the same error message

    Can you please help me how can I resolve the issue

    Thanks!

    Thread Starter Anzi

    (@ansarul121)

    Hi Guys

    I can see some error in the woocommerce JS file please have a look below the log

    Mon May 31 05:46:52.847356 2021] [pagespeed:warn] [pid 32431:tid 140410936489728] [mod_pagespeed 1.13.35.2-0 @32431] Fetch timed out for https://www.optislim.com.au/wp-content/plugins/woocommerce/assets/js/frontend/cart-fragments.min.js,qver=5.3.0.pagespeed.ce.Ua9ddn8DAP.js
    [Mon May 31 05:46:52.847430 2021] [pagespeed:warn] [pid 32431:tid 140410936489728] [mod_pagespeed 1.13.35.2-0 @32431] https://www.optislim.com.au/wp-content/plugins/woocommerce/assets/js/frontend/cart-fragments.min.js,qver=5.3.0.pagespeed.ce.Ua9ddn8DAP.js resource_404_count: not found (404)
    Thread Starter Anzi

    (@ansarul121)

    This is my system report:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.optislim.com.au
    Site address (URL): https://www.optislim.com.au
    WC Version: 5.3.0
    REST API Version: ? 5.3.0
    WC Blocks Version: ? 4.9.1
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 2.2.6
    Log Directory Writable: ?
    WP Version: 5.7.2
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_AU
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.18
    PHP Post Max Size: 40 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 1000
    cURL Version: 7.70.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 8.0.20
    Max Upload Size: 40 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.0.0
    WC Database Prefix: wp_
    Total Database Size: 234.15MB
    Database Data Size: 179.88MB
    Database Index Size: 54.27MB
    wp_woocommerce_sessions: Data: 9.96MB + Index: 0.47MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 2.26MB + Index: 1.09MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 33.86MB + Index: 11.64MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokens: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_actions: Data: 0.95MB + Index: 0.43MB + Engine MyISAM
    wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_actionscheduler_logs: Data: 0.73MB + Index: 0.47MB + Engine MyISAM
    wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_comments: Data: 4.25MB + Index: 1.63MB + Engine MyISAM
    wp_expm_hiiden_content: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_expm_maker: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_expm_maker_pages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_find_and_replace: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_hfcm_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_instaberg_requests_cache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_options: Data: 15.99MB + Index: 2.30MB + Engine MyISAM
    wp_postmeta: Data: 68.79MB + Index: 15.09MB + Engine MyISAM
    wp_posts: Data: 6.97MB + Index: 1.07MB + Engine MyISAM
    wp_redirection_404: Data: 1.02MB + Index: 0.23MB + Engine InnoDB
    wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_redirection_logs: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
    wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_css_bkp: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_slides: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_revslider_static_slides_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_s2w_error_product_images: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_term_relationships: Data: 0.02MB + Index: 0.05MB + Engine MyISAM
    wp_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_termmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_usermeta: Data: 17.45MB + Index: 12.38MB + Engine MyISAM
    wp_users: Data: 1.19MB + Index: 1.16MB + Engine MyISAM
    wp_wacv_abandoned_cart_record: Data: 1.02MB + Index: 0.00MB + Engine InnoDB
    wp_wacv_cart_log: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
    wp_wacv_email_history: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
    wp_wacv_guest_info_record: Data: 1.50MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.51MB + Index: 0.50MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 2.34MB + Index: 2.10MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.55MB + Index: 0.38MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.13MB + Index: 0.16MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wcpdf_invoice_number: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_bundled_itemmeta: Data: 0.11MB + Index: 0.14MB + Engine InnoDB
    wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpzc_pincodes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_indexable: Data: 2.52MB + Index: 2.20MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.14MB + Index: 0.20MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 90
    acf-field-group: 7
    afterpay_quote: 60
    attachment: 621
    block: 15
    br_labels: 5
    custom_css: 2
    custom-css-js: 19
    extra_product_tab: 3
    gotmls_quarantine: 3
    lshowcase: 5
    mc4wp-form: 1
    nav_menu_item: 57
    oembed_cache: 16
    page: 40
    polylang_mo: 3
    post: 17
    product: 102
    program: 3
    review: 7
    revision: 733
    ris_gallery: 1
    seedprod: 1
    shop_coupon: 12
    shop_order: 7427
    shop_order_refund: 419
    shortcoder: 3
    tm_global_cp: 8
    vc_settings_preset: 3
    wacv_email_template: 3
    wpcf7_contact_form: 3
    wpcf7r_action: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (51) ###
    
    PW Advanced Woo Reporting: by Proword – 5.7
    Add Admin CSS: by Scott Reilly – 2.0
    Advanced Custom Fields PRO: by Elliot Condon – 5.9.6
    WooCommerce Advanced Product Labels: by BeRocket – 1.2.2.3
    Afterpay Gateway for WooCommerce: by Afterpay – 3.1.0
    Ajax Cart AutoUpdate for WooCommerce: by taisho – 1.5.5
    All-in-One WP Migration Multisite Extension: by ServMask – 4.10
    All-in-One WP Migration: by ServMask – 7.43
    Autoptimize: by Frank Goossens (futtta) – 2.8.4
    Checkout Countdown for WooCommerce Pro: by Puri.io – 3.1.4
    Child Theme Configurator: by Lilaea Media – 2.5.8
    Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.2.2
    Contact Form 7: by Takayuki Miyoshi – 5.4.1
    Simple Custom CSS and JS: by SilkyPress.com – 3.36
    Custom Fonts: by Brainstorm Force – 1.3.2
    Custom Post Type UI: by WebDevStudios – 1.9.1
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2
    Read More: by Edmon – 2.7.5
    Anti-Malware Security and Brute-Force Firewall: by Eli Scheetz – 4.20.59
    Header and Footer Scripts: by Digital Liberation – 2.2.1
    Social Feed Gallery: by QuadLayers – 3.2.1
    Jetpack by WordPress.com: by Automattic – 9.7
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.2.0
    Kapee Extensions: by PressLayouts – 1.1.6
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.4
    WooCommerce MYOB Integration: by WooCommerce – 1.5
    PixelYourSite: by PixelYourSite – 8.2.2
    Redirection: by John Godley – 5.1.1
    Slider Revolution: by ThemePunch – 6.2.23
    Sales Countdown Timer Premium for WooCommerce and WordPress: by VillaTheme – 1.0.1
    WooCommerce Shippit: by Shippit Pty Ltd – 1.6.0
    Shortcoder: by Aakash Chakravarthy – 5.4
    Ultimate Responsive Image Slider - 3.5.1: by FARAZFRANK – 3.5.1
    WC Multiple Email Recipients: by Con Schneider – 1.4.0
    WDM Custom Composite Product: by WisdmLabs – 1
    Widget CSS Classes: by Jory Hogeveen – 1.5.4.1
    Product Feed PRO for WooCommerce: by AdTribes.io – 10.1.7
    Woocommerce Product Tab Pro: by Proword – 3.0
    WooCommerce Abandoned Cart Recovery Premium: by VillaTheme – 1.0.5.6
    Australia Post WooCommerce Extension PRO: by WPRuby – 3.1.0
    WooCommerce Composite Products: by SomewhereWarm – 8.0.2
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
    WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.9.0
    WooCommerce Product Bundles: by SomewhereWarm – 6.8.0
    WooCommerce SecurePay Gateway: by Sydney Ecommerce – 1.1
    Woocommerce Side Cart Premium: by XootiX – 3.1
    WooCommerce: by Automattic – 5.3.0
    Yoast SEO: by Team Yoast – 16.3
    WP Mail SMTP: by WPForms – 2.8.0
    Redirection for Contact Form 7: by Query Solutions – 2.3.5
    Smart Coupons for WooCommerce: by WebToffee – 1.3.0
    
    ### Inactive Plugins (1) ###
    
    Header Footer Code Manager: by 99robots – 1.1.10
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: AUD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    composite (composite)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #17 - /shop/
    Cart: #18 - /cart/
    Checkout: #19 - /checkout/
    My account: #20 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: optislim-child
    Version: 1.3.4.1598162246
    Author URL: #
    Child Theme: ?
    Parent Theme Name: Kapee
    Parent Theme Version: 1.3.11
    Parent Theme Author URL: https://presslayouts.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: optislim-child/woocommerce/archive-product.php
    optislim-child/woocommerce/cart/cart-shipping.php
    optislim-child/woocommerce/cart/cart-totals.php
    optislim-child/woocommerce/cart/cart.php
    kapee/woocommerce/cart/cross-sells.php
    optislim-child/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 5.2.0
    optislim-child/woocommerce/checkout/form-checkout.php
    optislim-child/woocommerce/content-product.php
    optislim-child/woocommerce/content-single-product.php
    optislim-child/woocommerce/content-widget-product.php
    optislim-child/woocommerce/global/quantity-input.php
    optislim-child/woocommerce/loop/loop-end.php
    optislim-child/woocommerce/loop/loop-start.php
    optislim-child/woocommerce/loop/pagination.php
    optislim-child/woocommerce/loop/result-count.php
    optislim-child/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 4.1.0
    optislim-child/woocommerce/single-product/add-to-cart/variable.php
    optislim-child/woocommerce/single-product/product-image.php
    optislim-child/woocommerce/single-product/product-thumbnails.php
    optislim-child/woocommerce/single-product/related.php
    optislim-child/woocommerce/single-product/short-description.php
    optislim-child/woocommerce/single-product/tabs/tabs.php
    optislim-child/woocommerce/single-product/title.php
    optislim-child/woocommerce/single-product/up-sells.php
    optislim-child/woocommerce/single-product-reviews.php version 3.6.0 is out of date. The core version is 4.3.0
    optislim-child/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Composite Products ###
    
    Database Version: 8.0.2
    Loopback Test: ?
    Template Overrides: –
    
    ### Product Bundles ###
    
    Database Version: 6.8.0
    Loopback Test: ?
    Template Overrides: optislim-child/woocommerce/composited-product/bundle-product.php
    optislim-child/woocommerce/single-product/bundled-item-optional.php
    optislim-child/woocommerce/single-product/bundled-product-simple.php
    
    ### Action Scheduler ###
    
    Complete: 1,886
    Oldest: 2021-05-29 10:30:15 +1000
    Newest: 2021-05-29 10:33:00 +1000
    
    ### Status report information ###
    
    Generated at: 2021-05-29 10:50:03 +10:00
    
    Thread Starter Anzi

    (@ansarul121)

    Hi Guys
    I have disabled the MYOB plugin

    Now the having error transaction failed ( error: There was an error in this transaction: Customer UID Not Found) all payment gateway please look the snapshot: https://paste.pics/58bbcdaaa3b392954fb9d8fac7ed0f16

    Show the error orders getting failed but I am receiving the payment successfully paid and getting payment in the Paypal

    Something strange , please help

    • This reply was modified 3 years, 6 months ago by Anzi.
    Thread Starter Anzi

    (@ansarul121)

    Hi @dcka
    Thanks for sharing the article I have identified the error 403 it’s getting from another plugin I have integrated MYOB integration when woocomerce unable to create myob getting error 403

    I have reported order failed its something issue in the woocommece , when the payment status paid it should be updated Processing, unfortunately getting failed

    Thread Starter Anzi

    (@ansarul121)

    Hi @conschneider

    I have checked REST API also working you can have a look: https://www.bulkwholesale.com.au/wp-json/wc/v2

    i will be really appreciate if you can help me how to resolve the issue

    Thread Starter Anzi

    (@ansarul121)

    you can have a look at the log: https://prnt.sc/t2rbm0

    Thread Starter Anzi

    (@ansarul121)

    Hi @conschneider

    We are not using any plugin it is directly connecting via API

    still. not working getting error invalid credential

Viewing 13 replies - 1 through 13 (of 13 total)