ansarbhatti

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A site using the Woocommerce subscriptions plugin is not renewing subscriptions correctly – some reminder emails are being sent to subscribers but when they click the link to renew it tells them no payment is required.

Thanks for the reply, Yes I did that same setting

error log:

2021-06-18T10: 45: 11 + 00: 00 ERROR Unable to add contact to list from ActiveCampaign.
	Error message:   
		 Email: [email protected] 
		 First name: Gerlinde 
		 Last name: Pl?ssl

Hi @montazaraj
I changed the theme but same issue

ok

yes I checked with the default theme and disable all the plugins as well
but it’s not working

@leohsiang pagination comming from theme setting

@tijmensmit how can i fix it, i check with disable all plugin, same issue

@tijmensmit
I found this in the function.php file please have a look

add_filter( 'wpsl_listing_template', 'custom_listing_template' );
    
    function custom_listing_template() {
    
        global $wpsl, $wpsl_settings;
        
        $listing_template = '<li data-store-id="<%= id %>">' . "\r\n";
        $listing_template .= "\t\t" . '<div class="custom-wpsl-left">' . "\r\n";
        $listing_template .= "\t\t\t" . '<p><span class="wpsl-jname">' . "\r\n";
        $listing_template .= "\t\t\t\t" . wpsl_store_header_template( 'listing' ) . "\r\n";
                $listing_template .= "\t\t\t" . '<% if ( store_type ) { %>' . "\r\n";
		$listing_template .= "\t\t\t" . '<span>(<%= store_type %>)</span><br>' . "\r\n";
		$listing_template .= "\t\t\t" . '<% } %>' . "\r\n\r\n";
        
        $listing_template .= "\t\t\t\t" . '</span><span class="wpsl-street"><%= address %></span>' . "\r\n";
        $listing_template .= "\t\t\t\t" . '<% if ( address2 ) { %>' . "\r\n";
        $listing_template .= "\t\t\t\t" . '<span class="wpsl-street"><%= address2 %></span>' . "\r\n";
        $listing_template .= "\t\t\t\t" . '<% } %>' . "\r\n";
        $listing_template .= "\t\t\t\t" . '<span>' . wpsl_address_format_placeholders() . '</span>' . "\r\n";
        $listing_template .= "\t\t\t\t" . '<span class="wpsl-country"><%= country %></span>' . "\r\n";
        $listing_template .= "\t\t\t" . '</p>' . "\r\n";
        
        // Show the phone, fax or email data if they exist.
        $listing_template .= "\t\t\t" . '<p class="wpsl-contact-details">' . "\r\n";
        $listing_template .= "\t\t\t" . '<% if ( phone ) { %>' . "\r\n";
        $listing_template .= "\t\t\t" . '<span><strong>' . esc_html( $wpsl->i18n->get_translation( 'phone_label', __( 'Phone', 'wpsl' ) ) ) . '</strong>: <a href="tel:<%= formatClickablePhoneNumber( phone ) %>"><%= phone %></a></span>' . "\r\n";
        $listing_template .= "\t\t\t" . '<% } %>' . "\r\n";
        $listing_template .= "\t\t\t" . '<% if ( fax ) { %>' . "\r\n";
        $listing_template .= "\t\t\t" . '<span><strong>' . esc_html( $wpsl->i18n->get_translation( 'fax_label', __( 'Fax', 'wpsl' ) ) ) . '</strong>: <%= fax %></span>' . "\r\n";
        $listing_template .= "\t\t\t" . '<% } %>' . "\r\n";
        $listing_template .= "\t\t\t" . '<% if ( email ) { %>' . "\r\n";
        $listing_template .= "\t\t\t" . '<span><strong>' . esc_html( $wpsl->i18n->get_translation( 'email_label', __( 'Email', 'wpsl' ) ) ) . '</strong>: <a href="mailto:<%= email %>"><%= email %></a></span>' . "\r\n";
        $listing_template .= "\t\t\t" . '<% } %>' . "\r\n";
        $listing_template .= "\t\t\t" . '</p>' . "\r\n";
        
        
        
        //$listing_template .= "\t\t\t" . '<p><a class="wpsl-store-details" href="#">' . "\r\n";
        //$listing_template .= "\t\t\t" . '<span>More info</span>' . "\r\n";
        //$listing_template .= "\t\t\t" . '</a></p>' . "\r\n";
        
        $listing_template .= "\t\t\t" . '<% if ( opening_hours_text ) { %>' . "\r\n\r\n";
        $listing_template .= "\t\t\t" . '<p><strong><span class="wpsl-store-details"><%= opening_hours_text %></span></strong></p>' . "\r\n";
        $listing_template .= "\t\t\t" . '<% } %>' . "\r\n";
        
      
    
        // Check if we need to show the distance.
        //if ( !$wpsl_settings['hide_distance'] ) {
        //    $listing_template .= "\t\t" . '<%= distance %> ' . esc_html( $wpsl_settings['distance_unit'] ) . '' . "\r\n";
        //}
        if ( !$wpsl_settings['hide_distance'] ) {
            $listing_template .= "\t\t" . '<div class="wpsl-direction-wrap"><%= distance %> ' . esc_html( $wpsl_settings['distance_unit'] ) . '</div>' . "\r\n";
        }
        $listing_template .= "\t\t" . '<%= createDirectionUrl() %>' . "\r\n"; 
        
        // End custom-wpsl-left 
        $listing_template .= "\t\t" . '</div>' . "\r\n";
        
        
        $listing_template .= "\t\t" . '<div class="custom-wpsl-rights">' . "\r\n";
        $listing_template .= "\t\t\t" . '<%= thumb %>' . "\r\n";
        // End custom-wpsl-right
        $listing_template .= "\t\t" . '</div>' . "\r\n";
        
        
        $listing_template .= "\t" . '</li>' . "\r\n";
    
        return $listing_template;
    }

@tijmensmit I already change the theme problem is same,

@rezakhan995 please check I added some extra fields but in the highlighted area all div show class etn-email-field. its bug, I need class name according to the field name

https://drive.google.com/file/d/14KziBo5Fh-w87_ejPpF-HWI7LgqwVBnp/view?usp=sharing

@rezakhan995 i need to add some extra fields that shouldn’t be * compulsory

@themewinter can we re-arrange the registration fields?

@tijmensmit, i don’t get it please tell me how to fix this??