anoop1mg

We’re still facing the issue. I’ve already provided the Loom video and site health information. Could you kindly check and expedite the resolution?

Have shared the site health info in the above link privately.
We have also noticed the following in the database logs –
[Wed Apr 03 14:12:50.077207 2024] [php7:notice] [pid 27323] [client ] WordPress database error Lock wait timeout exceeded; try restarting transaction for query UPDATE wp_options SET option_value = '1712133692.8649129867553710937500' WHERE option_name = '_transient_doing_cron' made by require('wp-blog-header.php'), require_once('wp-load.php'), require_once('wp-config.php'), require_once('wp-settings.php'), do_action('wp_loaded'), WP_Hook->do_action, WP_Hook->apply_filters, _wp_cron, spawn_cron, set_transient, update_option


• This reply was modified 7 months, 2 weeks ago by anoop1mg.

I’m sharing the loom video here for your reference. Please share your next steps based on this recording.
https://www.loom.com/share/af1e5a48e49e475a8b6dd6d77ffb3df2?sid=146a1388-5f20-48c7-8c7a-628313c7334a

We are still facing the issue of extended search times for images with Alt text in the WordPress media library. Your attention to this matter would be greatly appreciated.

Could you please check and confirm on your end whether we have successfully configured the AdSense code in the web story plugin? Alternatively, could you provide any other method to verify the approval status?

Here is the link:
https://www.1mg.com/articles/web-stories/

Earlier when we shared a story link on WhatsApp or any other social media platform, it showed a preview of its poster image and meta text. But currently it is not showing anything while sharing.
Story Link:
https://www.1mg.com/articles/web-stories/10-everyday-objects-with-the-most-bacteria/

Hii Pascal,
Things are working now.
As you mentioned, the server was running low on storage. This was the cause behind the saving issue too.
Thanks a lot for your time and help.

Hii Pascal, I am unable to install this plugin you mentioned earlier.
I am getting this error message while doing so.
Installation failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

` wp-core

version: 6.2.3
site_language: en_US
user_language: en_US
timezone: +05:30
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: closed
environment_type: production
user_count: 60
dotorg_communication: true wp-paths-sizes

wordpress_path: /var/www/html/articles
wordpress_size: 50.98 MB (53456361 bytes)
uploads_path: /var/www/html/articles/wp-content/uploads
uploads_size: 583.19 MB (611521484 bytes)
themes_path: /var/www/html/articles/wp-content/themes
themes_size: 49.28 MB (51672025 bytes)
plugins_path: /var/www/html/articles/wp-content/plugins
plugins_size: 89.09 MB (93417606 bytes)
database_size: 1.33 GB (1423078080 bytes)
total_size: 2.08 GB (2233145556 bytes) wp-active-theme

name: Travelify (travelify)
version: 3.0.8
author: Colorlib
author_website: https://colorlib.com/wp/
parent_theme: none
theme_features: core-block-patterns, widgets-block-editor, custom-header, automatic-feed-links, post-thumbnails, menus, woocommerce, custom-background, title-tag, editor-style, widgets
theme_path: /var/www/html/articles/wp-content/themes/travelify
auto_update: Disabled wp-themes-inactive (20)

Agency Starter: version: 1.1.0, author: wpbusinessthemes (latest version: 1.1.12), Auto-updates disabled
Alante Minimal: version: 1.0.1, author: Think Up Themes (latest version: 1.0.4), Auto-updates disabled
Alante: version: 1.1.14, author: ThinkUpThemes (latest version: 1.4.0), Auto-updates disabled
Boardwalk: version: 1.0.13, author: Automattic, Auto-updates disabled
Business Space: version: 1.0.3, author: wpbusinessthemes (latest version: 1.0.7), Auto-updates disabled
Cubic: version: 1.0.5, author: Automattic, Auto-updates disabled
Groceries Store: version: 1.1.0, author: WpZita (latest version: 1.1.1), Auto-updates disabled
Shuttle News: version: 1.0.3, author: Shuttle Themes (latest version: 1.0.6), Auto-updates disabled
Shuttle: version: 1.2.8, author: ShuttleThemes (latest version: 1.3.14), Auto-updates disabled
Snowbird: version: 1.4.3, author: xFrontend, Auto-updates disabled
Twenty Fifteen: version: 2.7, author: the WordPress team (latest version: 3.6), Auto-updates disabled
Twenty Fourteen: version: 2.7, author: the WordPress team (latest version: 3.8), Auto-updates disabled
Twenty Nineteen: version: 1.4, author: the WordPress team (latest version: 2.7), Auto-updates disabled
Twenty Seventeen: version: 2.4, author: the WordPress team (latest version: 3.4), Auto-updates disabled
Twenty Sixteen: version: 2.2, author: the WordPress team (latest version: 3.1), Auto-updates disabled
Twenty Twenty: version: 1.0, author: the WordPress team (latest version: 2.4), Auto-updates disabled
Twenty Twenty-One: version: 1.8, author: the WordPress team (latest version: 2.0), Auto-updates disabled
Twenty Twenty-Three: version: 1.1, author: the WordPress team (latest version: 1.3), Auto-updates disabled
Twenty Twenty-Two: version: 1.4, author: the WordPress team (latest version: 1.6), Auto-updates disabled
Zita: version: 1.4.8, author: WpZita Team (latest version: 1.6.0), Auto-updates disabled wp-mu-plugins (1)

aaa-wp-cerber.php: version: 1.0, author: Cerber Tech Inc. wp-plugins-active (22)

Akismet Anti-Spam: version: 4.1.3, author: Automattic (latest version: 5.3), Auto-updates disabled
Classic Editor: version: 1.5, author: WordPress Contributors (latest version: 1.6.3), Auto-updates disabled
Duplicator: version: 1.3.24, author: Snap Creek (latest version: 1.5.7.1), Auto-updates disabled
Export All URLs: version: 4.3, author: Atlas Gondal (latest version: 4.7), Auto-updates disabled
GA Google Analytics: version: 20230306, author: Jeff Starr (latest version: 20231101), Auto-updates disabled
Grow by Mediavine (formerly Social Pug): version: 1.6.2, author: Mediavine (latest version: 1.32.0), Auto-updates disabled
Gumlet: version: 1.3.11, author: Gumlet, Auto-updates disabled
LH Instant Articles: version: 1.20, author: Peter Shaw, Auto-updates disabled
No Category Base (WPML): version: 1.3, author: Marios Alexandrou, Auto-updates disabled
Redirection: version: 4.6.1, author: John Godley (latest version: 5.4.1), Auto-updates disabled
Related Posts: version: 5.12.70, author: iLen, Auto-updates disabled
SendGrid: version: 1.11.8, author: SendGrid, Auto-updates disabled
SSL Insecure Content Fixer: version: 2.7.2, author: WebAware, Auto-updates disabled
Unlist Posts & Pages: version: 1.0.4, author: Nikhil Chavan (latest version: 1.1.9), Auto-updates disabled
ViewMedica Embed: version: 1.4.14, author: Swarm Interactive, Inc. (latest version: 1.4.15), Auto-updates disabled
Web Stories: version: 1.35.0, author: Google, Auto-updates disabled
Wordfence Login Security: version: 1.0.9, author: Wordfence (latest version: 1.1.8), Auto-updates disabled
WP Cerber Security, Antispam & Malware Scan: version: 8.5.3, author: Cerber Tech Inc., Auto-updates disabled
Wpdevart Social comments: version: 1.9.4, author: wpdevart (latest version: 2.5.6), Auto-updates disabled
WP Downgrade | Specific Core Version: version: 1.2.5, author: Reisetiger (latest version: 1.2.6), Auto-updates disabled
WP Missed Schedule: version: 2014.1231.2017.3, author: sLaNGjIs Team, Auto-updates disabled
Yoast SEO Premium: version: 7.8, author: Team Yoast, Auto-updates disabled wp-plugins-inactive (19)

AccessPress Facebook Auto Post: version: 1.2.9, author: AccessPress Themes, Auto-updates disabled
All In One SEO Pack: version: 2.3.9.1, author: Michael Torbert (latest version: 4.5.3.1), Auto-updates disabled
Bogo: version: 3.1.2, author: Takayuki Miyoshi (latest version: 3.7), Auto-updates disabled
BuddyPress: version: 3.1.0, author: The BuddyPress Community (latest version: 12.0.0), Auto-updates disabled
CP Related Posts: version: 1.0.16, author: CodePeople (latest version: 1.0.46), Auto-updates disabled
Facebook Auto Publish: version: 1.3.1, author: xyzscripts.com (latest version: 2.4.1), Auto-updates disabled
Google Apps Login: version: 3.2, author: Lever Technology LLC (latest version: 3.4.5), Auto-updates disabled
Google Language Translator: version: 5.0.20, author: Rob Myrick (latest version: 6.0.20), Auto-updates disabled
Hello Dolly: version: 1.6, author: Matt Mullenweg (latest version: 1.7.2), Auto-updates disabled
Instant Articles for WP: version: 3.3.3, author: Automattic, Dekode, Facebook, Auto-updates disabled
Keywords to Links Converter: version: 2.1.7, author: Waseem Senjer (latest version: 2.2.3), Auto-updates disabled
Mashshare Share Buttons: version: 3.3.9, author: René Hermenau (latest version: 3.8.9), Auto-updates disabled
miniOrange 2 Factor Authentication: version: 5.1.14, author: miniOrange (latest version: 5.8), Auto-updates disabled
Related Posts by Zemanta: version: 1.13, author: Zemanta Ltd., Auto-updates disabled
Share Buttons: version: 1.2.4, author: https://huge-it.com/, Auto-updates disabled
Social Share Buttons - SEO Optimized: version: 1.0, author: spyrosli, Auto-updates disabled
WordPress Importer: version: 0.6.3, author: wordpressdotorg (latest version: 0.8.1), Auto-updates disabled
WordPress Related Posts: version: 3.6, author: Zemanta Ltd., Auto-updates disabled
WP Like button: version: 1.4.11, author: CRUDLab (latest version: 1.8.0), Auto-updates disabled wp-media

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
imagick_version: Not available
file_uploads: File uploads is turned off
post_max_size: 8M
upload_max_filesize: 2M
max_effective_size: 2 MB
max_file_uploads: 20
gd_version: 2.3.3
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: not available wp-server

server_architecture: Linux 4.15.0-211-generic x86_64
httpd_software: Apache/2.4.29 (Ubuntu)
php_version: 7.4.33 64bit
php_sapi: apache2handler
max_input_variables: 1000
time_limit: 30
memory_limit: 128M
admin_memory_limit: 256M
max_input_time: 60
upload_max_filesize: 2M
php_post_max_size: 8M
curl_version: 7.58.0 OpenSSL/1.1.1d
suhosin: false
imagick_availability: false
pretty_permalinks: true
htaccess_extra_rules: true wp-database

extension: mysqli
server_version: 5.7.37-log
client_version: mysqlnd 7.4.33
max_allowed_packet: 4194304
max_connections: 65 wp-constants

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /var/www/html/articles/wp-content
WP_PLUGIN_DIR: /var/www/html/articles/wp-content/plugins
WP_MEMORY_LIMIT: 64M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8mb4
DB_COLLATE: undefined wp-filesystem

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable web_stories

web_stories_version: 1.35.0
web_stories_db_version: 3.0.16
web_stories_amp_version: 2.5.1-alpha
web_stories_cdn_url: https://wp.stories.google/static/19
web_stories_dev_mode: false
web_stories_theme_support: Disabled
web_stories_enabled_experiments: No experiments enabled
web_stories_libxml_version: 2.9.14

Hi Pascal Birchler, these two fields and not being sent in the post request.
And I am not able to see Side Health, when I click on tool it is showing blank.

Hi Pascal Birchler thanks for reply. After adding story description I am able to save the story but when some template is added then then it is not getting saved and not getting any error.

This is the API response :
{
“code”: “empty_content”,
“message”: “Content, title, and excerpt are empty.”,
“data”: {
“status”: 400
}
}