Ankit Kumar Shah

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  • Ankit Kumar Shah

    (@ankitkumarshah)

    Sorry to hear about the situation you’re facing with your website.

    A possible solution could be to Check Database Connection Settings:

    • The error could be due to incorrect database connection details. Check your wp-config.php file to ensure that the database name, username, password, and host are correct.
    • To check this, log in to your hosting control panel (e.g., cPanel or a similar interface):
      • Navigate to the File Manager.
      • Open the wp-config.php file located in the root folder of your WordPress installation.
      • Look for the following lines and confirm the credentials:
    define('DB_NAME', 'your_database_name');
    define('DB_USER', 'your_database_user');
    define('DB_PASSWORD', 'your_database_password');
    define('DB_HOST', 'localhost');

      If you have access to your WordPress admin dashboard, you can directly change the email address without needing to confirm via the old email:

      • Go to Settings > User > Profile.
      • Locate the Contact Info field.
      • Change the email to your new email address.
        Note: If you change this, an email will be sent at your new address to confirm it.?The new address will not become active until confirmed.
      • Scroll down and click Update Profile.

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