ankitgadertcampcom

Hi,

You mentioned that you’ve sent the login details, but I am unable to find it. Could you please re-send me the details so that I can take a look at the issue?

I think some kind of error occurred during the process.

Could you please do following for me?

Please add following lines to wp-config.php file.


define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );


Please add those lines before.


/* That's all, stop editing! Happy blogging. */


This will create a debug.log file in /wp-content/ folder.

Now, please try to export orders again, if problem appears again, please send me contents of debug.log file in next message, so that we can investigate the issue. You can send me contents via this contact form.

Hi,

Could you please confirm if installed plugin contains main.php file? I’ve tried installing the plugin and I haven’t received any kind of error.

Regards

Plugin is trying to create a folder in /wp-content/uploads/ folder and creates a folder named wsoe

Could you please confirm if you’ve selected the fields via checkboxes and saved the settings?

You can also refer Help tab on top-right corner of the settings page for usability instructions.

Hi,

You can add following code to theme’s functions.php file and replace “Custom Order ID Text”, “Custom customer name text” etc. with the desired ones.

function custom_wpg_order_columns($columns){
	
	$columns['wc_settings_tab_order_id'] = __( 'Custom Order ID Text', 'woocommerce-simply-order-export' );
	$columns['wc_settings_tab_customer_name'] = __( 'Custom customer name text', 'woocommerce-simply-order-export' );
	$columns['wc_settings_tab_product_name'] = __( 'Custom product name text', 'woocommerce-simply-order-export' );
	$columns['wc_settings_tab_product_quantity'] = __( 'Custom product quantity text', 'woocommerce-simply-order-export' );
	
	return $columns;
}
add_filter( 'wpg_order_columns', 'custom_wpg_order_columns' );

You can find all columns on main.php file of the plugin in set_variables function.

Regards,
Ankit

Hi,

This plugin can only export orders, but can’t import the orders data.

You can add following code to functions.php of your theme.

add_filter( 'wsoe_formatted_price', function($state){ $state= false; return $state; } );

Let me know if it helps.

Regards,
Ankit

It seems editor issue. You’ve to check encoding type in MS-Excel and try changing it to UTF-8 (or some other options)

Hi,

1. Check if you’ve checked Fix weird characters in csv option under advanced options settings on order export settings page. If not, please check and save the settings.

2. Please let me know which editor you are using to view the file. Please try to open in Notepad++ and let me know if it has same issue.

Hi,

Could you please let me know if your issue has been resolved?

Hi,

Could you please confirm if you’ve selected the fields that needs to be exported and saved it?

For more information on usability please refer “Help” tab on top-right corner of order export settings page.

Let me know if it helps.

Regards,
Ankit

Hi Anu,

Please add following lines to wp-config.php file.


define('WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );


Please add those lines before.


/* That's all, stop editing! Happy blogging. */


This will create a debug.log file in /wp-content/ folder.

Now, please try to access settings page again, if problem appears again, please send me contents of debug.log file in next message, so that we can investigate the issue.

This shows how ignorant this review is! ??

You don’t even know that woocommerce and WooCommerce Simply Order Export are two different plugins from different authors. Latter one is just an extension based on prior one.

You are referring to woocommerce in your review above and criticizing them about the missed functionality, but you forgot how much you are getting benefited from open source softwares and products without paying a penny.

I’m sorry to say, but your review above is not at all a review and merely anger that you expressed in form of star rating. Thus, nobody here can help you regarding the same.

Thank you!

Hi,

Product description field is not available currently, however it is easy to fetch product description with help of add-on plugin by adding a piece of code.

You can use support forum of add-on plugin for getting this done.

Hope this helps.

Regards,
Ankit