Ankita Thakur

Thank you for responding @aamahin,

I want to update you that I have gone through the message that the support team has sent yesterday and sent my reply to them yesterday via ticket. My ticket no is #1835 and I sent this on 20th of August 2024. Please go through this ticket.

I have attached the screen recording and screenshot and elaborate the issue properly. I have also attached the category page link on which I am facing the issue. When I deactivate the Event Manager plugin the issue seems to be fine.

Let me know if you are unable to find my ticket #1835, I will send the another one today.

• This reply was modified 3 months, 1 week ago by Ankita Thakur.

Thank you @aamahin guiding me.

I have created an account on Pro website (https://mage-people.com/) and raised a ticket and its been a week I did NOT get any proper solution from the Support team.

I got a mail from support team in which they requested the temporary account for the website on which the issue is appearing. I have sent them the account credentials but did not get any revert from the support team from last THREE days.

I expect I will get the solution ASAP.

Hello Abdullah,

Thank you for replying.
We are using the FREE version of the plugin., let us know if you have any solution.

• This reply was modified 4 months ago by Ankita Thakur.