anjampie

That sorted it – got gwolle reinstalled and didn’t lose any comments. Brilliant! Thanks so much.

Ok, I got it updated to 1.15.5. The next automated backup happens in 13 hours – fingers crossed for that one!

Thanks for your work on this. I’ll let you know how it goes.

more from Dreamhost:

Thanks again for sharing the detailed assessment of the issue. I reviewed
the logs for total upkeep and did see the backups being performed 3 times
in 5minute increments:

[2022-12-31 05:00:36 UTC] Filename:
boldgrid-backup-niade.com-77b6ca7b-20221231-044626.zip
[2022-12-31 05:00:41 UTC]
/home/apierce/boldgrid_backup/boldgrid-backup-niade.com-77b6ca7b-20221231-044626.zip
/ 3726548171 (3.47 GB)
[2022-12-31 05:00:41 UTC] Beginning to upload file...
[2022-12-31 05:05:04 UTC]
--------------------------------------------------------------------------------
[2022-12-31 05:05:04 UTC] Filename:
boldgrid-backup-niade.com-77b6ca7b-20221231-044626.zip
[2022-12-31 05:05:05 UTC]
/home/apierce/boldgrid_backup/boldgrid-backup-niade.com-77b6ca7b-20221231-044626.zip
/ 3726548171 (3.47 GB)
[2022-12-31 05:05:05 UTC] Beginning to upload file...
[2022-12-31 05:10:05 UTC]
--------------------------------------------------------------------------------
[2022-12-31 05:10:05 UTC] Filename:
boldgrid-backup-niade.com-77b6ca7b-20221231-044626.zip
[2022-12-31 05:10:06 UTC]
/home/apierce/boldgrid_backup/boldgrid-backup-niade.com-77b6ca7b-20221231-044626.zip
/ 3726548171 (3.47 GB)

The backup created on the web server only shows up once on your web
server which is quite bizarre.

1. Has this ever worked correctly, or are you setting it up for the first time? If it did previously work, has anything recently changed with your site? (e.g. new theme, plugin, etc)

Nothing has recently changed and this has been the plug-in behaviour for a long while, I’m just now complaining about it. I think this is a “Total Upkeep doesn’t play well with Dreamhost” issue where “large” file transfers have transfer speed throttled by Dreamhost and T.U. doesn’t know how to handle that. Dreamhost has previously increased their PHP timeout setting to try to accomodate T.U. but won’t do anything further suggesting the issue should be fixed on your end.

Dreamhost says:

Total upkeep time-out settings are related to the PHP execution time
values, I noticed that you already increased these values to actually
pretty high numbers, however, are not applicable as the values are too
high and activate the DreamHost Shared web server monitor service, which
slows down the process.

This monitor service is necessary since it helps to identify and stop
processes/programs, both bad and good, from unexpectedly hogging up
resources which may directly and negatively affect other users on the
same server.

1. Is it the same exact backup being uploaded multiple times, or does each one have a unique filename?

It is the exact same backup uploaded three times. I don’t know if the backup is created three times and each uploaded, or whether one created backup is sent across three times.

1. In your settings, are you using Cron or WP Cron for the scheduled backups?

I’m using Cron.

1. When generating the backups is it generating a single backup that is getting sent to Google Drive multiple times or is the plugin generating multiple backups?

This is difficult to know (see above).

Here’s the log. I’ve been messing with T.U. settings recently trying unsuccessfully to fix the problem, but the automated backups historically have been set for 4:44am on Fridays and there are some entries relevant to that in the below.

archive-1670874849.log259 BDec 12, 2022 07:54 pm

archive-1670874850.log27 KBDec 12, 2022 08:09 pm

archive-1670959598.log27 KBDec 13, 2022 07:40 pm

archive-1670998501.log27 KBDec 14, 2022 06:26 am

archive-1671252244.log27 KBDec 17, 2022 04:58 am

archive-1671857044.log27 KBDec 24, 2022 04:56 am

archive-1672461844.log259 BDec 31, 2022 04:44 am

archive-1672461845.log27 KBDec 31, 2022 04:59 am

archive-1673066644.log259 BJan 7, 2023 04:44 am

orphaned-files.log15 KBJan 7, 2023 04:44 am

archive-1673066645.log29 KBJan 7, 2023 04:58 am

archive-1673091190.log259 BJan 7, 2023 11:33 am

archive-1673091191.log35 KBJan 7, 2023 11:48 am

archive-1673116137-filelist.log11 KBJan 7, 2023 06:30 pm

archive-1673116137.log31 KBJan 7, 2023 06:45 pm

archive-1673122504.log5 KBJan 7, 2023 08:31 pm

retention-local.log352 KBJan 7, 2023 08:31 pm

google-drive-upload.log360 KBJan 7, 2023 08:49 pm

google-drive-connect.log458 KBJan 10, 2023 04:23 pm

Brilliant, that’s fixed it. Thanks so much!

Running on Dreamhost, WordPress v 5.8.2, Post and Page Builder 1.15.1, Post and Page Builder Premium 1.0.5, Linx theme 1.25.9. Error is thrown when trying to edit any page or post. Full error log posted below.

I first noticed the error yesterday, but it was also the first time I tried to edit anything for a while. The error happens immediately when opening the editor. If I disable the Post and Page Builder plugin, I can edit using the WordPress native editor just fine. Disabling just the Premium extension doesn’t help.

If you can provide the previous version of the P&P Builder I can install that and see if that sorts it.

--- error log below ---
[Mon Dec 27 05:42:55.308683 2021] [cgi:error] [pid 333245:tid 129633742001920] [client 92.0.220.39:41846] AH01215: PHP Fatal error:  Uncaught TypeError: implode(): Argument #1 ($pieces) must be of type array, string given in /home/apierce/niade.com/wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-theme.php:279: /dh/cgi-system/php80.cgi, referer: https://niade.com/
[Mon Dec 27 05:42:55.308841 2021] [cgi:error] [pid 333245:tid 129633742001920] [client 92.0.220.39:41846] AH01215: Stack trace:: /dh/cgi-system/php80.cgi, referer: https://niade.com/
[Mon Dec 27 05:42:55.309201 2021] [cgi:error] [pid 333245:tid 129633742001920] [client 92.0.220.39:41846] AH01215: #0 /home/apierce/niade.com/wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-theme.php(279): implode(' ', NULL): /dh/cgi-system/php80.cgi, referer: https://niade.com/
[Mon Dec 27 05:42:55.309621 2021] [cgi:error] [pid 333245:tid 129633742001920] [client 92.0.220.39:41846] AH01215: #1 /home/apierce/niade.com/wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-assets.php(300): Boldgrid_Editor_Theme::theme_body_class(): /dh/cgi-system/php80.cgi, referer: https://niade.com/
[Mon Dec 27 05:42:55.310031 2021] [cgi:error] [pid 333245:tid 129633742001920] [client 92.0.220.39:41846] AH01215: #2 /home/apierce/niade.com/wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-assets.php(459): Boldgrid_Editor_Assets->get_js_vars(): /dh/cgi-system/php80.cgi, referer: https://niade.com/
[Mon Dec 27 05:42:55.310489 2021] [cgi:error] [pid 333245:tid 129633742001920] [client 92.0.220.39:41846] AH01215: #3 /home/apierce/niade.com/wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-assets.php(414): Boldgrid_Editor_Assets->enqueue_drag_scripts(): /dh/cgi-system/php80.cgi, referer: https://niade.com/
[Mon Dec 27 05:42:55.310937 2021] [cgi:error] [pid 333245:tid 129633742001920] [client 92.0.220.39:41846] AH01215: #4 /home/apierce/niade.com/wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-assets.php(66): Boldgrid_Editor_Assets->enqueue_scripts(): /dh/cgi-system/php80.cgi, referer: https://niade.com/
[Mon Dec 27 05:42:55.311298 2021] [cgi:error] [pid 333245:tid 129633742001920] [client 92.0.220.39:41846] AH01215: #5 /home/apierce/niade.com/wp-includes/class-wp-hook.php(303): Boldgrid_Editor_Assets->enqueue_scripts_action('post.php'): /dh/cgi-system/php80.cgi, referer: https://niade.com/
[Mon Dec 27 05:42:55.311562 2021] [cgi:error] [pid 333245:tid 129633742001920] [client 92.0.220.39:41846] AH01215: #6 /home/apierce/niade.com/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array): /dh/cgi-system/php80.cgi, referer: https://niade.com/
[Mon Dec 27 05:42:55.311786 2021] [cgi:error] [pid 333245:tid 129633742001920] [client 92.0.220.39:41846] AH01215: #7 /home/apierce/niade.com/wp-includes/plugin.php(470): WP_Hook->do_action(Array): /dh/cgi-system/php80.cgi, referer: https://niade.com/
[Mon Dec 27 05:42:55.312065 2021] [cgi:error] [pid 333245:tid 129633742001920] [client 92.0.220.39:41846] AH01215: #8 /home/apierce/niade.com/wp-admin/admin-header.php(102): do_action('admin_enqueue_s...', 'post.php'): /dh/cgi-system/php80.cgi, referer: https://niade.com/
[Mon Dec 27 05:42:55.312336 2021] [cgi:error] [pid 333245:tid 129633742001920] [client 92.0.220.39:41846] AH01215: #9 /home/apierce/niade.com/wp-admin/edit-form-advanced.php(425): require_once('/home/apierce/n...'): /dh/cgi-system/php80.cgi, referer: https://niade.com/
[Mon Dec 27 05:42:55.312603 2021] [cgi:error] [pid 333245:tid 129633742001920] [client 92.0.220.39:41846] AH01215: #10 /home/apierce/niade.com/wp-admin/post.php(206): require('/home/apierce/n...'): /dh/cgi-system/php80.cgi, referer: https://niade.com/
[Mon Dec 27 05:42:55.312646 2021] [cgi:error] [pid 333245:tid 129633742001920] [client 92.0.220.39:41846] AH01215: #11 {main}: /dh/cgi-system/php80.cgi, referer: https://niade.com/
[Mon Dec 27 05:42:55.312996 2021] [cgi:error] [pid 333245:tid 129633742001920] [client 92.0.220.39:41846] AH01215:   thrown in /home/apierce/niade.com/wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-theme.php on line 279: /dh/cgi-system/php80.cgi, referer: https://niade.com/

Broken for me as well now – can’t edit anything. Tail of error log below:

[Sun Dec 26 09:40:16.004723 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #3 /home/apierce/niade.com/wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-assets.php(414): Boldgrid_Editor_Assets->enqueue_drag_scripts(): /dh/cgi-system/php80.cgi
[Sun Dec 26 09:40:16.005152 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #4 /home/apierce/niade.com/wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-assets.php(66): Boldgrid_Editor_Assets->enqueue_scripts(): /dh/cgi-system/php80.cgi
[Sun Dec 26 09:40:16.005488 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #5 /home/apierce/niade.com/wp-includes/class-wp-hook.php(303): Boldgrid_Editor_Assets->enqueue_scripts_action('post.php'): /dh/cgi-system/php80.cgi
[Sun Dec 26 09:40:16.005768 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #6 /home/apierce/niade.com/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array): /dh/cgi-system/php80.cgi
[Sun Dec 26 09:40:16.005998 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #7 /home/apierce/niade.com/wp-includes/plugin.php(470): WP_Hook->do_action(Array): /dh/cgi-system/php80.cgi
[Sun Dec 26 09:40:16.006283 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #8 /home/apierce/niade.com/wp-admin/admin-header.php(102): do_action('admin_enqueue_s...', 'post.php'): /dh/cgi-system/php80.cgi
[Sun Dec 26 09:40:16.006567 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #9 /home/apierce/niade.com/wp-admin/edit-form-advanced.php(425): require_once('/home/apierce/n...'): /dh/cgi-system/php80.cgi
[Sun Dec 26 09:40:16.006797 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #10 /home/apierce/niade.com/wp-admin/post.php(206): require('/home/apierce/n...'): /dh/cgi-system/php80.cgi
[Sun Dec 26 09:40:16.006909 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215: #11 {main}: /dh/cgi-system/php80.cgi
[Sun Dec 26 09:40:16.007284 2021] [cgi:error] [pid 49096:tid 129633769137920] [client 92.0.220.39:38704] AH01215:   thrown in /home/apierce/niade.com/wp-content/plugins/post-and-page-builder/includes/class-boldgrid-editor-theme.php on line 279: /dh/cgi-system/php80.cgi

Hi, I’m running v1.0.29. I clicked on ‘Reset Order’ and that’s fixed it. Thanks for the help.

So far so good… thanks for being so responsive.