Ashfiqur Rahman Anim

Hi @getwsodous

?To ensure the update works smoothly, please?clear both your website and browser cache. Without doing so, your browser might continue to load outdated resources like JavaScript or CSS from the cache, which can cause errors or prevent new changes from displaying correctly

Hi @kklo

At the moment there is no discount going on for the tutor lms product. So there is no discount or bonus right now if you purchase the plugin.

Thanks

Hi @vmackey1

Please contact your hosting administrator regarding upgrading the php version of your site. Or you can checkout this link if this helps https://www.wpbeginner.com/wp-tutorials/how-to-update-your-php-version-in-wordpress-the-right-way/

Thank you

Hi There @maxiec

Yes please you can with the free version. Please check out this documentation. This will help you setup the course prices in the site. Documention | WooCommerce (themeum.com)

Thank you
best regards

HI @dhinesh1318

We will be testing this issue in our end and hopefully we will fix it by our next update. Apologies as you are going through this we hope to test and fix this as soon as possible. If you want us to test the issue on your end please communicate with us over our support ticketing system by emailing us at support at themeum dot com.

Thank you

Hi @dhinesh1318

There is no option for recurring zoom meetings. Each meeting is needed to be done individually and they cannot be repeated. Hope this is clear.

Thanks

HI @mrzam012

The Edumall theme is not compatible with tutor lms anymore. We are having multiple issues with the edumall theme since the release of our version 2.0 . Please use any other theme and check the issue. It is recommended that you use a compatible theme with tutor lms. https://docs.themeum.com/tutor-lms/basic/compatible-themes/ Here is the list of compatible themes.

Thank you

Hi @alduran

There is no option to upload videos for the students. What they can do is they can upload video in an external url and then share the URL with the course instructor if needed. There is no direct video upload option for the student user role. Hope you can understand.

Thank you

Hi @crownst

The plugin is compatible with most of the themes available in the market. However we have not tested the plugin with themify yet. It should work if not please let us know via our support channel.

Thanks

Hello @kklo

https://demo.themeum.com/plugins/tutor This is a demo for checking the tutor lms pro there is no other option to check the pro features. Hope this helps.

Thank you

Hi @cehleb

The issue that you are talking about regarding course progress needs to be checked from your end. It would be highly appreciated if you can share us the issue using our support ticketing system.

Thanks

Hello @chelseacarson08

Due to the way the plugin was built the gravatar is shown in the emails. This is something that we will have to work on. I have listed this in our plugin development changelog hopefully in our future updates you will see this changed. For now I am sorry to tell you the gravatar is what will be shown because of the way the plugin was built. Its a limitation of our plugin. I hope you can understand.

Thank you

HI @paruno

We are recommending not to use any Cache plugin due to some conflicting errors. I believe you do not have the issue when the Cache plugin is deactivated. If yes then please do not activate the Cache plugin for the time being. We are working on fixing the issue. Hopefully it will be fixed within our next update.

Thank you

HI @chelseacarson08

I would kindly request you to open a support ticket using our website or by emailing us at support at themeum dot com. It is very hard to solve a technical issue without looking into it. We hope to hear form you soon.

Thank you

Hi @tubescreamer

The issue is reported to the development team. we will be fixing this in our next update. We apologise for the inconvenience this might cause. Thanks for sharing this issue with us.

Cheers