aniketpisal

@gappiah

I have conducted thorough testing to resolve the Customizer issue with the Rishi Theme, as follows:

1. Disabled All Plugins:
   • After disabling all plugins, the issue with the Customizer persisted.
   • This suggests that the problem is not caused by a plugin conflict.
2. Switched to Twenty Twenty-One Theme:
   • When switching to the default Twenty Twenty-One theme, the Customizer worked perfectly without any issues.
   • This indicates that the problem is specific to the Rishi Theme.

Thank you so much…It;s working

I also tried to deactivate other plugins one by one but got the same problem. I also talked to the hosting provider, they are saying that there is an issue with the Web Stories plugin….. Please help…… I use GoDaddy hosting

I also active Health Check & Troubleshooting Plugin and did the troubleshooting yet still shows the same issue

[Moderator note: Please, No bumping].

• This reply was modified 2 years, 4 months ago by aniketpisal.
• This reply was modified 2 years, 4 months ago by aniketpisal.
• This reply was modified 2 years, 4 months ago by aniketpisal.
• This reply was modified 2 years, 4 months ago by Steven Stern (sterndata).