angelac3

Thank you

I have set up a new test page which not only has the screen shot on it, but also a document that uploaded onto media file and then put it into download monitor and used the redirect and this does work. It appears to just not work if uploaded directly into DLM

Test ? Academic Conferences International (academic-conferences.org)

Thanks

Angie

Here is the screen shot. I am not sure what you mean by uploading a file from the uploads 2023 not dln file. I just normally use the download monitor quick upload option. Regards Angie

Ahhh apoloigies, I have purged the Cache my end but I have now added a test document to an already live and working page. The file is at the bottom of the page called Test: Academic Publishing ? Academic Conferences International (academic-conferences.org)

Hi Razvan

Please try now made it public with no password ??

Test ? Academic Conferences International (academic-conferences.org)

Thanks Razvan

Its Test ? Academic Conferences International (academic-conferences.org)

Its just a dummy page but put it live and popped a password on there as test

The download just goes straight to my 404 error page

Hi Razvan

I am not sure what you mean, as I normally just add the download using the download monitor widget, so its uploaded on there and I just put in the short code. I then go into the download and select re-direct to file. This normally will then just open the file in a webpage rather than download. I have 404 redirect on if pages arent found.

Thanks

Angie

I am not sure what you mean by Server Type – we use CPanel – is this what you mean?

We use the download monitor to upload the files, normally the download goes into the website as a file and the user just downloads it but there are a few files that we want them to open directly on the webpage and previously when we clicked the redirect to file option it worked but now it doesnt.

I have uploaded using the Media Library and that does work, but I cant understand why it has all of a sudden changed anyway?

Thank you for your help
Angie

Thank you

Yes it says Deny from All

I have cleared the transients but its still not working. I presume the text in htaccess has something to do with it?

Thank you
Angie

Thank you, I have saved without changing anything but it doesnt seem to have worked, as still being taken to the error page

Thanks
Angie

Hi Tobias

Have just set up and sent to you
Thanks
Angie

Thank you, I have reported it.

@photocrati , i have deactivated NextGen but then it removes all the images so I cant see them at all

Thank you for your swift reply Cais.

I deactivated all the plugins, bar NextGen and also changed the Theme to a WP Twenty Theme, but the problem still happens.

I use Canvas Theme currently.

Thanks

Angela

Ah yes apologies, that would help wouldnt it ?? in fact, I have literally just found the little bit of css code that I needed and now it has been resolved ??
thank you for your swift reply
angie

Fab thank you Tom ??