Forum Replies Created

Viewing 15 replies - 1 through 15 (of 29 total)
  • Thread Starter angel718

    (@angel718)

    Can we pay to keep the plugin updated. My fear is that the plugin will not work with future WordPress updates.

    I’m getting this EXACT same error on my posts and pages.
    Failed to load plugin url: wp-content/plugins/widgetize-pages-light/include/otw_components/otw_shortcode//js/otw_shortcode_tinymce_plugin.js

    I was told that there might be some java script code missing form the plugin. I hope they fix this.

    • This reply was modified 3 years, 2 months ago by angel718.

    According to their website the plugin has been removed. I use this plugin religiously. I need it to still be supported. I would pay for a premium version.

    Thread Starter angel718

    (@angel718)

    It says that the plugin is no longer supported and has been removed. I have this plugin and use it religiously. What can we do to keep it up and running?

    Thread Starter angel718

    (@angel718)

    I can’t upload a screenshot here apparently.
    But under Email notifications “Global Options” is selected for Email notifications and also for new donations and donation receipt.
    We’ve looked through the link and everything seems to be set correctly on our end. We have checked email logs on three different plugins and the site is sending emails correctly.
    So no idea why the duplicate emails are being sent.
    It wasn’t doing this before and no settings have been changed.

    Thread Starter angel718

    (@angel718)

    But manually putting the donations to completed will not process the payments, right?
    I’m assuming that the donator would need to redo the donations. Am I right?

    Thread Starter angel718

    (@angel718)

    Thread Starter angel718

    (@angel718)

    In regards to the email notifications.
    I tried to send a test email just now and received nothing. We use an outlook business email address. So I decided to try a gmail email address as the send from email and it worked. I received a notification email. Then I noticed that the outlook business email address was all uppercase. I made this lower case and tried a test, and received the notification emails. I also then made the email upper case again as before. Tried a test email and received it.
    Not sure what the issue was. But it seems to be working after I made it a gmail address. Now it accepts the outlook address.

    Also the other question. Will the pending donations that were affected by the critical error go through again or will they eventually be abandoned or fail? Need to know this so I can know what my next steps are.

    Thread Starter angel718

    (@angel718)

    Done.
    And thank you once again.

    Thread Starter angel718

    (@angel718)

    Thank you so much. I only just saw this. This is exactly what I needed. I’ve been using a work around for the last 4 months via theme functions. I’ve had to add a separate line for each individual post that requires a separate password and separate message. But it meant that I was adding a new line in theme functions every single time for a new post. Thank you so much.

    Thread Starter angel718

    (@angel718)

    So we managed to fix the donation issue. But there are no emails being sent out to donators or even notifications of donations sent to us via email at all. Went through your troubleshooting steps and everything is in order. We were getting notifications, but realised they stopped about 2 weeks ago.
    Also the other question. Will the pending donations that were affected by the critical error go through again or will they eventually be abandoned or fail?

    Thread Starter angel718

    (@angel718)

    So we followed the steps again. Tried a donation via PayPal which did go through. Then we tried one via stripe which did also go through. However we didn’t receive a confirmation email for the donation. Nor an admin notification email for receiving the donation. Which we normally do get. Here is the system info with the updated GiveWP

    ### WordPress Environment ###
    
    Home URL: https://www.ikyg.com
    Site URL: https://www.ikyg.com
    WP Version: 5.7
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    Permalink Structure: /%category%/%postname%/
    Show on Front: posts
    Table Prefix Length: wp_
    Table Prefix Length: 3
    Table Prefix Status: Acceptable
    Admin AJAX: Accessible
    Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, disabled, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, dp-rewrite-republish
    
    ### Server Environment ###
    
    Hosting Provider: DBH: localhost, SRV: www.ikyg.com
    TLS Connection: Connection uses TLS 1.3
    TLS Connection: Probably Okay
    Server Info: LiteSpeed
    PHP Version: 7.4.16
    PHP Post Max Size: 512 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 10000
    PHP Max Upload Size: 512 MB
    cURL Version: 7.71.0, OpenSSL/1.1.1d
    SUHOSIN Installed: –
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    gzip: ?
    GD Graphics Library: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### GiveWP Configuration ###
    
    GiveWP Version: 2.10.1
    GiveWP Cache: Enabled
    Database Updates: All DB Updates Completed.
    Database Updates: All Database Migrations Completed.
    Database Tables: ? wp_give_donors? wp_give_donormeta? wp_give_comments? wp_give_commentmeta? wp_give_sessions? wp_give_formmeta? wp_give_sequential_ordering? wp_give_donationmeta? wp_give_revenue
    GiveWP Cache: Enabled
    GiveWP Cache: ?New Donation?Donation Receipt?New Offline Donation?Offline Donation Instructions?New User Registration?User Registration Information?Donation Note?Email access
    Upgraded From: 2.10.0
    Test Mode: Disabled
    Currency Code: USD
    Currency Position: Before
    Decimal Separator: .
    Thousands Separator: ,
    Success Page: https://www.ikyg.com/donation-confirmation/
    Failure Page: https://www.ikyg.com/donation-failed/
    Donation History Page: https://www.ikyg.com/donor-dashboard-2/
    GiveWP Forms Slug: /donations/
    Enabled Payment Gateways: Stripe - Credit Card, PayPal Standard
    Default Payment Gateway: Stripe - Credit Card
    PayPal IPN Verification: Enabled
    PayPal IPN Notifications: IPN received for #23095 ( 4XG09027KA7401115 ) on 03/27/2021 at 21:33. Status VERIFIED
    Donor Email Access: Enabled
    Stripe Webhook Notifications: April 6, 2021 23:52
    
    ### Active GiveWP Add-ons ###
    
    ### Other Active Plugins ###
    
    Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
    Akismet Anti-Spam: by Automattic – 4.1.9
    AWP Classifieds Plugin: by AWPCP – 4.1.3
    Change Password Protected Message: by pipdig – 2.1.0
    Cryout Serious Theme Settings: by Cryout Creations – 0.5.12
    Easy Google Fonts: by Titanium Themes – 1.4.4
    Elementor: by Elementor.com – 3.1.4
    FooGallery: by FooPlugins – 1.10.3
    Fullwidth Page Templates: by Brainstorm Force – 1.1.1
    InfiniteWP - Client: by Revmakx – 1.9.4.9
    Instagram Feed Pro Personal: by Smash Balloon – 5.12
    Limit Login Attempts: by Johan Eenfeldt – 1.7.1
    LiteSpeed Cache: by LiteSpeed Technologies – 3.6.4
    MailPoet 3 (New): by MailPoet – 3.60.6
    MailPoet 3 Premium (New): by MailPoet – 3.60.0
    MyManagedSite: by MyManagedSite – 1.2.0
    Popup Maker: by Popup Maker – 1.16.1
    Post Views Counter: by Digital Factory – 1.3.4
    Really Simple SSL: by Really Simple Plugins – 4.0.13
    Simple Ads.txt: by Bensword – 1.0
    Simple Custom CSS: by John Regan, Danny Van Kooten – 4.0.4
    Smart Forms: by RedNao – 2.6.40
    Social Media and Share Icons (Ultimate Social Media): by UltimatelySocial – 2.6.6
    The Post Grid: by RadiusTheme – 2.3.6.3
    The Post Grid Pro: by RadiusTheme – 3.6.17
    Thrive Comments: by Thrive Themes – 1.4.16.1
    Thrive Product Manager: by Thrive Themes – 1.2.5
    Unlist Posts & Pages: by Nikhil Chavan – 1.1.5
    WC Speed Drain Repair: by WP Fix It – 1.3
    Webcraftic Robin image optimizer: by Webcraftic  – 1.5.2
    Widget Context: by Kaspars Dambis – 1.3.2
    Widgetize pages Light: by OTWthemes – 2.6
    Wordfence Security: by Wordfence – 7.5.2
    WP Content Copy Protection with Color Design: by Kazuki Yanamoto – 2.3.0
    WP Rollback: by Impress.org – 1.7.1
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2
    Yoast SEO: by Team Yoast – 16.1.1
    Yoast SEO Premium: by Team Yoast – 16.1
    
    ### Inactive Plugins ###
    
    EWWW Image Optimizer: by Exactly WWW – 6.1.1
    Heartbeat Control by WP Rocket: by WP Rocket – 2.0
    WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.3
    WP Cerber Security, Anti-spam & Malware Scan: by Cerber Tech Inc. – 8.8.3
    WP Rocket: by WP Media – 2.10.12
    
    ### Active MU Plugins ###
    
    InfiniteWP - Client Loader: by Revmakx –
    installatron_hide_status_test.php: by  –
    
    ### Theme ###
    
    Name: Nirvana NoLink
    Version: 0.7
    Author URL: https://www.cryoutcreations.eu
    Child Theme: Yes
    Parent Theme Name: Nirvana
    Parent Theme Version: 1.5.2
    Parent Theme Author URL: https://www.cryoutcreations.eu
    • This reply was modified 3 years, 7 months ago by angel718.
    Thread Starter angel718

    (@angel718)

    Hi, here is the system report. Also now we’re not receiving emails when a donation is made. Didn’t go back to the newest update of giveWP because the same issue occurred even after following the steps in your message.

    ### WordPress Environment ###
    
    Home URL: https://www.ikyg.com
    Site URL: https://www.ikyg.com
    WP Version: 5.7
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    Permalink Structure: /%category%/%postname%/
    Show on Front: posts
    Table Prefix Length: wp_
    Table Prefix Length: 3
    Table Prefix Status: Acceptable
    Admin AJAX: Accessible
    Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, disabled, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, dp-rewrite-republish
    
    ### Server Environment ###
    
    Hosting Provider: DBH: localhost, SRV: www.ikyg.com
    TLS Connection: Connection uses TLS 1.3
    TLS Connection: Probably Okay
    Server Info: LiteSpeed
    PHP Version: 7.4.16
    PHP Post Max Size: 512 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 10000
    PHP Max Upload Size: 512 MB
    cURL Version: 7.71.0, OpenSSL/1.1.1d
    SUHOSIN Installed: –
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    gzip: ?
    GD Graphics Library: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### GiveWP Configuration ###
    
    GiveWP Version: 2.10.1
    GiveWP Cache: Enabled
    Database Updates: All DB Updates Completed.
    Database Updates: All Database Migrations Completed.
    Database Tables: ? wp_give_donors? wp_give_donormeta? wp_give_comments? wp_give_commentmeta? wp_give_sessions? wp_give_formmeta? wp_give_sequential_ordering? wp_give_donationmeta? wp_give_revenue
    GiveWP Cache: Enabled
    GiveWP Cache: ?New Donation?Donation Receipt?New Offline Donation?Offline Donation Instructions?New User Registration?User Registration Information?Donation Note?Email access
    Upgraded From: 2.10.0
    Test Mode: Disabled
    Currency Code: USD
    Currency Position: Before
    Decimal Separator: .
    Thousands Separator: ,
    Success Page: https://www.ikyg.com/donation-confirmation/
    Failure Page: https://www.ikyg.com/donation-failed/
    Donation History Page: https://www.ikyg.com/donor-dashboard-2/
    GiveWP Forms Slug: /donations/
    Enabled Payment Gateways: Stripe - Credit Card, PayPal Standard
    Default Payment Gateway: Stripe - Credit Card
    PayPal IPN Verification: Enabled
    PayPal IPN Notifications: IPN received for #23095 ( 4XG09027KA7401115 ) on 03/27/2021 at 21:33. Status VERIFIED
    Donor Email Access: Enabled
    Stripe Webhook Notifications: April 6, 2021 23:52
    
    ### Active GiveWP Add-ons ###
    
    ### Other Active Plugins ###
    
    Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
    Akismet Anti-Spam: by Automattic – 4.1.9
    AWP Classifieds Plugin: by AWPCP – 4.1.3
    Cryout Serious Theme Settings: by Cryout Creations – 0.5.12
    Easy Google Fonts: by Titanium Themes – 1.4.4
    Elementor: by Elementor.com – 3.1.4
    FooGallery: by FooPlugins – 1.10.3
    Fullwidth Page Templates: by Brainstorm Force – 1.1.1
    InfiniteWP - Client: by Revmakx – 1.9.4.9
    Instagram Feed Pro Personal: by Smash Balloon – 5.12
    Limit Login Attempts: by Johan Eenfeldt – 1.7.1
    LiteSpeed Cache: by LiteSpeed Technologies – 3.6.4
    MailPoet 3 (New): by MailPoet – 3.60.6
    MailPoet 3 Premium (New): by MailPoet – 3.60.0
    MyManagedSite: by MyManagedSite – 1.2.0
    Popup Maker: by Popup Maker – 1.16.1
    Post Views Counter: by Digital Factory – 1.3.4
    Really Simple SSL: by Really Simple Plugins – 4.0.13
    Simple Ads.txt: by Bensword – 1.0
    Simple Custom CSS: by John Regan, Danny Van Kooten – 4.0.4
    Smart Forms: by RedNao – 2.6.40
    Social Media and Share Icons (Ultimate Social Media): by UltimatelySocial – 2.6.6
    The Post Grid: by RadiusTheme – 2.3.6.3
    The Post Grid Pro: by RadiusTheme – 3.6.17
    Thrive Comments: by Thrive Themes – 1.4.16.1
    Thrive Product Manager: by Thrive Themes – 1.2.5
    Unlist Posts & Pages: by Nikhil Chavan – 1.1.5
    WC Speed Drain Repair: by WP Fix It – 1.3
    Webcraftic Robin image optimizer: by Webcraftic  – 1.5.2
    Widget Context: by Kaspars Dambis – 1.3.2
    Widgetize pages Light: by OTWthemes – 2.6
    Wordfence Security: by Wordfence – 7.5.2
    WP Content Copy Protection with Color Design: by Kazuki Yanamoto – 2.3.0
    WP Rollback: by Impress.org – 1.7.1
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2
    Yoast SEO: by Team Yoast – 16.1.1
    Yoast SEO Premium: by Team Yoast – 16.1
    
    ### Inactive Plugins ###
    
    EWWW Image Optimizer: by Exactly WWW – 6.1.1
    Heartbeat Control by WP Rocket: by WP Rocket – 2.0
    WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.3
    WP Cerber Security, Anti-spam & Malware Scan: by Cerber Tech Inc. – 8.8.3
    WP Rocket: by WP Media – 2.10.12
    
    ### Active MU Plugins ###
    
    InfiniteWP - Client Loader: by Revmakx –
    installatron_hide_status_test.php: by  –
    
    ### Theme ###
    
    Name: Nirvana NoLink
    Version: 0.7
    Author URL: https://www.cryoutcreations.eu
    Child Theme: Yes
    Parent Theme Name: Nirvana
    Parent Theme Version: 1.5.2
    Parent Theme Author URL: https://www.cryoutcreations.eu
    • This reply was modified 3 years, 7 months ago by angel718.
    Thread Starter angel718

    (@angel718)

    So I used another plugin to roll back to your previous version of this plugin, and tried a test donation. This donation went through without issue. It seems it is the new update that is causing issue.
    However the other donations are still stuck in pending and have not been successfully charged either.
    Please advise on what to do?
    I can’t exactly ask the donors to make their donations again.

    I’m having the exact same issues. It’s been like this for 7 days. No one’s fixing the issue. It seems a lot of people are having this problem. I would think it’s a GiveWP issue. Maybe from the last update,

Viewing 15 replies - 1 through 15 (of 29 total)