Andy Keith

Hi,

Thanks for your patience. I don’t have access to NextGEN Pro/Plus to test the comments feature, but my best guess would be that NextGEN is using a different comment type for the comments it stores in the wp_comments table.

In your wp_comments table could you check the comment_type field for the lightbox comments?

Our plugin (and the standard WordPress comments widget) display basic comments by default, which are recorded in wp_comments with a blank comment_type. If NextGEN uses a custom comment type, you would need to add a code snippet to modify the options passed to the get_comments function in the plugin.

If you let me know about the comment type and I can send you the code snippet if required.

Thanks,
Andy

Hi,

Thanks for getting in touch. Could you let me know how you support adding comments for images in the NextGen Gallery plugin? I’m not aware of this feature and haven’t come across it in testing.

Kind regards,
Andy

Hi,

Sorry for the delay replying to you.

Is your question regarding this free plugin or our “premium” plugin Posts Table Pro? I assume it must be Posts Table Pro as the filter you’re referring to isn’t available in the free plugin.

There isn’t a way to filter the table automatically on load I’m afraid. The way you’re currently approaching it might be the best option. There are options to filter the table by search term and you can display a table for a certain category or categories, but I don’t think that will achieve what you’re trying to do here.

If you have any follow up questions on this, please could submit this via our Support Center.

Thanks very much for your understanding.

Regards,
Andy

Hi,

I’m not sure. It could be that you’re using a Reviews plugin which is adding them as comments in the Comments section, but they are using a different comment “type”. That would explain why they don’t appear when you filter by type of comment. Our plugin displays comments that are of type ‘comment’ (i.e. standard blog post comments), so you might need to look for an alternative solution that can display the reviews.

Kind regards,
Andy

Hi Sara,

Thanks for trying our plugin. Do you have a link to the site you’re working on? The number="12" in your shortcode should mean that 12 comments are displayed on the homepage.

Can you check that the comments are ‘approved’ in the WordPress dashboard?

Great, glad it’s all sorted ??

Hi,

Thanks for getting in touch. I can see that the buttons are displaying correctly on your individual product pages, e.g. https://thesimplestore.co.uk/product/method-anti-bac-cleaner-orange-yuzu-828ml/.

Is the problem you’re having that the add to cart buttons are not showing on your main shop pages (e.g. https://thesimplestore.co.uk/store/cleaning-products/)? If so, this would be down to your Neve theme and not the plugin. The plugin will modify the cart buttons when and where they are shown by the theme, but it won’t add extra buttons in. If you would like to display buttons on your category/shop pages I would recommend contacting the theme authors to see if they have a solution.

Kind regards,
Andy

Hi,

Shortcodes don’t work by default in Custom HTML Widgets, but you can add a line of code to your theme which will enable them. See this link (Method 2):

https://www.wpbeginner.com/wp-tutorials/how-to-use-shortcodes-in-your-wordpress-sidebar-widgets/

Ok great, thanks for letting me know.

Hi,

Sorry for the delay replying to you on this.

There are 2 options to do this:
– Either move the date before the comment in the ‘format’ option. E.g. format=”{date} {comment} by {author}”. You can see an example of that here: https://prnt.sc/so7bxf
– Or add some additional CSS to your site to force the date to be inline. E.g.

.recent-comments-list .comment-excerpt+.comment-date, .recent-comments-list .comment-post+.comment-date {
  display: inline !important;
}

Hope that helps….

Hi,

Sorry for delay. Just letting you know that we’ve released the update which should fix the issue you were having with the smileys. Get back to me if you still get a problem with this.

Thanks,
Andy

Hi,

Thanks for getting in touch. We’ve just released a new version of the plugin (1.1.2) which includes a filter to enable/disable the inline CSS for avatars. You’ll have to add some PHP code to your child theme (or other plugin) to disable it. This is the code you would need to use:

add_filter( 'better_recent_comments_enable_avatar_inline_css', '__return_false' );

That will disable the CSS on the comment-wrap element and you can add your own styles via your theme’s stylesheet.

Hope that helps…

Hi,

Looking at this page I see you’re using the Divi page builder. Is it the buttons on this page –
“Afegeix a la cistella” that you want to add the icon? How are you adding those buttons?

The plugin should work with any WooCommerce cart button, but it depends how the module is implemented.

Kind regards,
Andy

Hi, just letting you know we’ve got a fix for this. Will include it in the next update.

Hi,

It looks like the Modern Store theme doesn’t show any Add to Cart buttons on the main shop page or categories, only on individual products. Our plugin will modify the buttons wherever they’re shown in the theme, so for this theme only on the product pages. You could try Storefront if you need the buttons on shop listing pages too.

Thanks,
Andy