andycucca

Well,
with reference to the photo posted on https://ibb.co/DfkG4xC
the goal is simply to make the 3rd column “payment type” smaller than the other two.
is it clear now?
Kind regards

Good evening,

sorry, I try to clarify the problem better. I would like to be able to modify the stadard dimensions of the field (radio botton Type of payment) in order to reduce its width compared to the other fields in the same row. To avoid that the width of the fields is simply proportional to the number of fields in the row, for example 3 fields in a row = width of the fields equal to one third of the row.
Using bootstrap you could do something like:
<div class=”row”>
<div class=”col-lg-6 col-md-6″>
…………………
</div>
<div class=”col-lg-4 col-md-4″>
…………………
</div>
<div class=”col-lg-2 col-md-2″>
“radio botton Type of payment”
</div>
</div>

Is it possible with forminator?!
Thanks for your help`
Andrea

Now everything is ok!
Thanks so much

Hello,
It was my fault!! ??
Regarding the malfunction of the live key, unfortunately in the Stripe field I forgot to change the payment method from test to live. So the live key was not used by the form. I apologize.

Kind regards

As suggestion, I believe the problem is related to the way Forminator decide that it have to use the test or live keys to send the payment to Stripe.

PS Both the Stripe keys used worked perfectly, in fact every payment in test or live reached the payment list of Stripe, usually in test but now the last 2 also in live.

Excuse me Pawel,

but the keys were absolutely in the right place:
– public and secret test key at the top
. public and secret live key below.
Also the connect check with Stripe was successful!

To solve the problem I put the live keys in both positions, so it finally worked, but I don’t think this is the correct way, so it would still be useful to understand why it didn’t work in a canonical way.

Regarding 3d authentication, I think the problem lies with Sreipe and I have already talked to their assistance. I hope to resolve this too quickly.

Best regards

Well,

I solved the problem by putting the Live keys also in place of the test ones, so Forminator was forced to use them.
At this point using the live keys the transaction has been processed by Stripe, but my card requires an authentication step that did not appear on the screen (3D authentication), instead this error appeared “Your card was declined. This transaction requires authentication. ”
Some solutions?!?

Thanks

I wanted to add that I verified on Stripe that all requests arrived with correct data, but they were all rejected because with real card in test mode.

Hello Kris,

following your suggestion I cleared the browser cache and also cleared the site cache on WP Super Cache, but the result was the same, “Your card was declined. Your request was in test mode, but used a non test (live) card.”.

Honestly it seems to me that the problem is that the payment is sent in test mode by forminator using the test key or something like that. I don’t know what to do, I don’t think opening a ticket on stripe can solve this situation, but at least I can try.

Thank you and good day`

Hello,

I supposed the problem was related to the format of the calculation field, but I was not 100% sure about this..
Thanks you for your quick end professional help.

Hello Pawel,
Unfortunately I was unable to solve the problem, so I am sending you the 2 forms that have problems. They are both on the same page, but I don’t think that could be the problem.
https://www.dropbox.com/sh/r51etl203copxvj/AABfdOUR585ZllUVUGA66gMla?dl=0

Thanks for your help.
Andrew

Hello Kris,

you were right, with your suggestion I solved the problem easily, now everything is ok.

Thanks’ a lot!