Andy - Shareaholic

Is there another stylesheet you can try? Doesn’t look like those styles are getting loaded or maybe you need to clear your cache.

Hi there,

Could you send us a link to your website? Or in a support request https://support.shareaholic.com/hc/en-us/requests/new

I’d be happy to refresh your related content asap.

At the moment we show 6 recommendations automatically, though there are some CSS tweaks I can send you, if you let me know what style you’d like, that will change the number of recommendations shown and their image sizes.

Sincerely,

Andy Huang
Shareaholic Support

Hi Jodie,

Thanks for the kind words! ??

I was able to get your heading to show up, could you try adding this to your stylesheet again? It’s the same code but a little more specific and slightly altered height.

.shareaholic-share-buttons-container .shareaholic-share-buttons-heading {
background: url(https://itsarubberduckieworld.com/wp-content/uploads/2014/01/Share-the-Bubbles.png) 0 0 no-repeat;
height: 35px;
margin-bottom: -15px !important;
}

.shareaholic-share-buttons-container .shareaholic-share-buttons-heading img.shareaholic-share-buttons-heading-image {
display: none !important;
}

If it doesn’t work, keep it active and let me know so I can see what it’s doing on the live version of your website.

Sincerely,

Andy Huang
Shareaholic Support

Hi Mamafrog,

Could you post a link to your website or in a support ticket via https://support.shareaholic.com/hc/en-us/requests/new

Sincerely,

Andy Huang

Could you try clearing your Chrome browser cache?

Hi Muhammad,

Could you post a link to your website or send it in a support request on our helpdesk?

I’d be happy to help you out asap

Andy Huang

Hi Muki,

Recommendations are all automated using an algorithm that calculates the relationship of pages based on the content of the page. We don’t currently have an option to tweak recommendations for individual posts, but we’re working hard to make the plugin even better, so we’d love to hear your suggestions here

Merry Christmas!

Andy Huang

Hi Rachel,

Our email share button is currently down as we’re in the process of migrating from Amazon’s email service to another email service. I apologize for the inconvenience, we’ll be sure to let you know when it’s back up again.

Sincerely,

Andy Huang
Shareaholic Support

Hi ivbscorp,

Yes, definitely, if you’re using Shareaholic V6, you can create your own custom headline image and use it by overriding our CSS. I recommend using a 166x53px image.

.shr-bookmarks {
background-image: url(https://yourwebsite/yourimage.png) !important;
}

However, I highly recommend that you upgrade to V7 first.

In order to change the headline for V7, use the CSS below with a 200x65px image:

.shareaholic-share-buttons-heading {
background: url(‘https://yourwebsite/yourimage.png’) 0 0 no-repeat;
height: 65px;
margin-bottom: -15px !important;
}
.shareaholic-share-buttons-heading-image { display: none; }

Sincerely,

Andy Huang
Shareaholic Support

Could you try enabling it for ‘Index’?

And if that doesn’t work, you may have to manually insert it your /blog template by following the steps here:

https://support.shareaholic.com/hc/en-us/articles/200470606-Positioning-Apps-Manually

Hi emh1969,

Looks like you were able to get share buttons working by upgrading to V7 of the Shareaholic plugin. Is everything working correctly now? Please let me know!

– Andy

There are a few hacky ways to get Google+ share counts, the problem with those approaches are that they’re inaccurate (e.g. counting button clicks) and can break all of a sudden if Google changes their code. So in order to prevent trying to maintain unofficial code, we only use official share counts. Hopefully, Google+ adds this in soon.

Hi Angelo,

Good news! We’ve released a potential fix for Shareaholic in iOS Chrome. Could you check to see if it’s working?

Sincerely,

Andy Huang
Shareaholic Support

Hi piya23300 and darrenllr,

We recently released a potential fix for Shareaholic in iOS Chrome. Are you able to see our apps now?

Sincerely,

Andy Huang
Shareaholic Support

Hi giova_kde,

Great suggestion!

At the moment we don’t have multi language support for tooltips and services (e.g. PrintFriendly), but I’ve added your request to our development queue and our engineers will look it over.

Many of our publishers have audiences where the primary language isn’t English, so we understand how important this is. We’ll be sure to make a formal announcement when this feature has been released.

Sincerely,

Andy Huang
Shareaholic Support