andrewsupport
Forum Replies Created
-
Hi,
We have released a new version of the plugin with fixes for different browsers. Could you please clarify if the issue is fixed?
Hi,
We have released a new version of the plugin with fixes for Elementor. Could you please clarify if the problem is gone?
Forum: Plugins
In reply to: [reCaptcha by BestWebSoft] Disable Test ReminderHi,
You can temporarily close the banner. It is created so that users do not lose access to the admin panel of their own site due to non-working reCaptcha keys.
Hi,
Could you please complete the following steps to detect the problem and find its solution? Before performing the following steps, we recommend that you perform a full backup of your site.
1) Activate a default WordPress theme for a while (Twenty Nineteen or Twenty-Twenty) and check if the problem remains.
2) Deactivate all of your plugins except PDF & Print and also check if the problem is still present. If it is not, activate the plugins one by one, meanwhile checking, after which plugin activation the problem appears again.
3) Contact us back with information about the results.Hi,
We found the issue and we wiil fix in the upcoming update.
Forum: Reviews
In reply to: [reCaptcha by BestWebSoft] Refuses to refundAccording to our refund policy, we guarantee to return funds within 30 days after purchase. In your case, more than 30 days have passed. Of course, there are cases when emails do not arrive or end up in the spam section. All invoices are available in the Client Area on the bestwebsoft website.
Hi,
We will investigate this issue and fix it in the next plugin updates.
Forum: Plugins
In reply to: [reCaptcha by BestWebSoft] Italian translationHi,
We will add it to the future updates after it will be tested.
Hi,
Could you please clarify if you have any other BWS plugins installed on your site? Thank you.
Forum: Plugins
In reply to: [reCaptcha by BestWebSoft] Does this not work with wp_login_form()?Hi,
The plugin only supports standard forms of WordPress login form. To add recaptcha to a custom form, use the article in the help center on our website.
Hi,
This error can occur for many reasons. Please deactivate third-party plugins and temporarily activate the default theme to see if the problem persists.
Forum: Plugins
In reply to: [reCaptcha by BestWebSoft] LiteSpeed Cache compatibility issueHi,
Tnanks, we will investigate the issue.
Hi,
We will investigate the issues and we will fix it in the next plugin updates.
Forum: Plugins
In reply to: [reCaptcha by BestWebSoft] Italian translationHi,
As we already answered you in the personal ticket, if you notice a mistake in the translation, you can tell us the correct translation so that we can add it in the next update. Or edit the Italian language file in the languages ??folder yourself.
Hi,
This functionality is not available. We will consider it, and if we deem it necessary, we will make the necessary changes to the plugin.