andrewmrobbins

Hey @prettypregnant,

Really sorry to hear that you had a bad experience. I’ve been away on holiday vacation and forgot to turn off the chat box so it appeared that I was online when I wasn’t. Apologies for that as well.

If you’re still open to making the plugin work then I’ll be more than happy to help you directly. Just send me an email here [email protected] and mention the forums with your issue.

If the plugin was working previously then I’m sure it’s something fairly simple.

Resolved as of 1.3.1

This should no longer be a problem as of version 1.3.0.

Hey @jazibshaikh,

Really sorry for the late response. Can you send me an email with your questions / concerns? [email protected]

The influx of new users has left me struggling to keep up with requests, but I’m slowing making my way through them. Apologies that yours was left unanswered!

Hey @younglord,

I really apologize that your experience wasn’t very good. I take this to heart as I’m really trying to make this plugin great. I feel terrible that you support request was missed over the past weeks.

I’m happy to personally help resolve any issues you’re having or provide you with a full refund. Whichever you want. Feel free to send me an email: [email protected]

Thanks for letting me know about the opacity slider. I’ve marked it as something to fix in an upcoming release.

Got it. At the moment this feature doesn’t come out of the box. However you could easily recreate it with some minor CSS and PHP.

With that said, I think your idea is great and I’m going to add this feature in an upcoming version. Should be available in a few weeks!

@sanyadolpins

Sorry for the delay here. I noticed in your screenshot that you’re running version 1.2.8. Can you try updating to 1.2.9 (latest version as of this comment) and see if that fixes your issue?

Hey @sanyadolpins,

Thanks for the question. You can add a cart icon to your WordPress menu by going to Appearance -> Menus.

From there, you should see an option to had a “Cart Icon” menu item. If you don’t see this, click the very top of the page where it says “Screen options” and enable it. That should do it!

If you want to add the cart icon somewhere other than the menu, you can do so via the [wps_cart] shortcode.

Also, be sure to read our short guide here: https://wpshop.io/docs/adding-the-cart-icon/

Hope this helps! Let me know if you run into any other issues.

@fishbaitbytes, thanks for reiterating that.

Everyone—you will still get this error if you also do not have the proper API permissions set within your Shopify private app. Specifically, make sure “Read and write” is set for the “Product Information” permission.

This should be fixed in version 1.2.8

Hey @tanmccuin,

This is a known plugin limitation at the moment. I’m not currently setting featured images because to do so, WordPress requires that you actually download the images and import them into the Media Library first.

However this is something I’m contemplating adding in a coming release. It just takes a lot of work ??

Regarding your specific issue, can you tell me more about why you need the featured images? The Shopify image urls (including featured images) are pulled over during sync and stored in a custom table “wps_images”. Additionally, you have complete access to all the product images within the Pro templates if you need to show them in a customized way.

If you want to let me know specifically what you’re trying to do I’m happy to help more!

Hey @robinwhitehatcodes ,

Thanks for reaching out. These errors usually occur when the products you’re trying to show are not visible to the custom Sales Channel that you created during the initial setup.

Can you double check that each product you want to show within WordPress are set to this custom channel? Here’s a link to a screenshot that shows where you can find the Sales Channel selection: https://wpshop.io/screenshots/sales-channel-example.png

Also be sure to update the plugin to the latest version (1.2.4 as of today).

Let me if that helps!

Hey @peterrogov,

Good questions. WP Shopify does sync both the compare price and product variants. At the moment, the discounts are only synced as part of the order data — which in turn is only available in the Pro version.

I should also mention that while WP Shopify does sync this data, at the moment it doesn’t provide an easy to use API to access it. All of it is stored in custom tables so you could make manually queries to the database to get the data yourself, but an access API has been lower priority below getting some other things worked on at the moment.

Here are the custom table names where you can find the data:

wps_variants
wps_orders

The add to cart bug is now fixed in version 1.1.5