andreu

Ok thanks for the info, I see that this was due to this WooCommerce setting https://snipboard.io/e7k0zE.jpg.

I have the 1.23 now but on my site the quantity inputs are still now working. I rolled back to 1.19 where I see that it is still working.
I don’t have any JS error now, it simply does not work. Any thoughts?
Thanks

Hi,

After reconnecting, we are still have troubles with the pixel as you can see here https://snipboard.io/LAbBoQ.jpg

What can we do to test this further and improve the results?

thanks

Ok, thanks for the tip of the currency.
We’ll try to reconnect and I will let you know in case the issue persists. Thanks

Hi,

Ok, thanks. I will check. However, it is strange that some products are uploaded with a price of 0€ as you can see here https://snipboard.io/LYHC1w.jpg, isn ‘t?

Sorry, the second screenshot for prices in € and $ mixed was https://snipboard.io/GD5lzB.jpg

Sometimes, we’re also experiencing this issue https://snipboard.io/JQewP1.jpg when updating a product. We’re using the default plugin without any coding customization.

Any ideas of how can we debug all these problems?

Thanks in advance

Same problem here. Rolling back to 1.19 works for the moment.
Best,

Hi @zdenys,
We’re still experiencing issues with this. Any help will be much appreciated.
Thanks!

Yo CDmon, les envié el log y me confirmaron que hicieron unos ajustes en el mod_security que en principio lo resuelve.

En OVH quizá será más complicado lograr que hagan un cambio específico para tu hosting, también trabajo con ellos y suelen estar tan abiertos a hacer cambios de configuración de este tipo.

Suerte!

Also, I have another client that request that, if he click on “cookie settings”, the “non-necessary” cookies should not be enabled by default and they should not be enabled until the user accept the cookies.
Maybe this is available in the PRO version as I am reading on the docs but I’m not sure.
Thanks

Hi,

Ok, thanks, I see it. In fact, the problem is that I was finding this into WPML String Translation and it doesn’t appear. I even tried to use the option “Look for strings while pages are rendered” but it does not work. The strings never appear into WPML to be translated.
Do you know how can we do it?

Thanks

Hi,

And what about the text about “Necessary cookies” and “Non-necessary” ones?
Our clients want to customize these texts and we don’t find also where to translate them.

Thanks

Hola José,

Yo tengo el mismo problema de vez en cuando, en los últimos 4 días lo hemos tenido 3 veces. La respuesta del servidor es: Cod. respuesta servidorError (-1 connect timed out)

He creado un ticket de asistencia al servidor, pero dejo un comentario porque me he fijado que en los tres casos había primero un intento de pago “sin finalizar” en Redsys y luego, el pago autorizado con el código de error de timeout. ?Crees que de alguna forma podría estar relacionado o es casualidad?

Gracias

Ok, thanks!! We’ll give it a try and let you know in case we still have users with the problem. Best,

Hi Peter,

I already checked this option before too. We have the login and password reset trials set to 10 and the lock out time to 4h. Our users could not visit the website during more one day so I thought that this option was not the issue.

I’ve just sent the report. Hope this helps you understand what’s going on ??

Thank you!!

Hi Peter,

Last week I set this option “Enable Rate Limiting and Advanced Blocking” to OFF to see if that was the problem but after that some client concerned, so I don’t think this is the cause of the trouble.
Do you think it can be something else?

Thanks