andreu

Hi,
I have the same problem in Kinsta hosting with php 8.
Any updates on this topic?

Hi,

Current status is Failed, these are all the order notes we have: https://snipboard.io/kZjvPA.jpg

In WooCommerce > Status > Logs we don’t have any Fatal Errors at that time.

Thanks

Hi,

Yes, that’s whay I saw. But in that case, why WooCommerce does not receive the payment confirmation from Stripe? It is because previously it has received a Failed payment notification and Stripe does not notify WooCommerce anymore?

Thanks

Hi,

No, in general it works fine. It happened to this specific order.

I paste the status here: https://pastebin.com/MPtpMxLr

Thanks for the quick reply!

Hi,

We’re using a custom journey for this. It is working but only for logged in users, not for guests.

Do you mean that the custom journeys does not work with guest users? Our custom journey is only filtering by language at the start of the journey, although it seems that the filter is not working because all the users enter to the Spanish version of the journey and we know that we have at least a 30% of non-Spanish customers.

Thanks

Hi,

Any news about this?

Thanks!

Hi,

We updated the plugin and did some guest checkout abandoned carts tests and we have not received any email.

Our store is https://paris64.com and we already enabled the setting you mention.

Thanks

I saved the advert and I get this. Please check:

[30-Jun-2022 21:29:28 UTC] PHP Notice:  Trying to get property 'starttime' of non-object in /homepages/8/d421476926/htdocs/wp-content/plugins/adrotate/dashboard/publisher/adverts-edit.php on line 36
[30-Jun-2022 21:29:28 UTC] PHP Notice:  Trying to get property 'stoptime' of non-object in /homepages/8/d421476926/htdocs/wp-content/plugins/adrotate/dashboard/publisher/adverts-edit.php on line 37
[30-Jun-2022 21:29:28 UTC] PHP Notice:  Trying to get property 'id' of non-object in /homepages/8/d421476926/htdocs/wp-content/plugins/adrotate/dashboard/publisher/adverts-edit.php on line 105
[30-Jun-2022 21:29:28 UTC] PHP Notice:  Trying to get property 'maxclicks' of non-object in /homepages/8/d421476926/htdocs/wp-content/plugins/adrotate/dashboard/publisher/adverts-edit.php on line 227
[30-Jun-2022 21:29:28 UTC] PHP Notice:  Trying to get property 'maximpressions' of non-object in /homepages/8/d421476926/htdocs/wp-content/plugins/adrotate/dashboard/publisher/adverts-edit.php on line 229

I have the latest version and I see that creating new banners works fine. So we’ll get rid of the old ones if they became corrupt. Or is there any other trick?
Thanks

I can confirm this is not a fault of your plugin. Sorry for not checking it before!

Hi @renzo Johnson,

Can you help me with this matter?

thanks

Tengo el mismo problema.
?Alguna idea de la solución @jconti?
gracias

• This reply was modified 2 years, 7 months ago by andreu.

Hi,

TaxJar confirmed that the problem appeared because the address from the client was not completely valid. If TaxJar doesn’t find the address, they can’t apply the tax correctly.
It is a bit strange because it should be enough by having its postal code and state to apply the tax rate, but anyway, the problem doesn’t seem to be related to your plugin.

Thanks for your help.

Hi,
I have checked the log for the latest purchase with a wrong 0% VAT. I paste it here https://pastebin.com/7Fr0W15E
Do you have any ideas of what could be wrong?
Thanks

Hi,
At my end it works fine. Today, we had a similar problem with a purchase https://snipboard.io/rvzX1i.jpg and if do the test myself https://snipboard.io/k43spF.jpg the tax is correctly applied.
Is it possible that the plugin fails in a random way? Maybe when the tax is not yet created, the plugin fails on assigning it?
Let me know what you think and what else we can try. Thanks