Andrei Cristea

Hello @pattyplus,

Since you are using a checkbox type field that allows multiple selections, please consider using the “Can be” operator instead of the “Equal to”. After making this change please test the functionality of the conditional statement one more time.

Have a nice day!

Hello @mktgabinetedigital2024 ,

Can you please submit a ticket to our support team using our contact form here:

https://kaliforms.com/contact-us/

We will need additional details on your Terms and Conditions field configuration and your current email notifications configuration. We will do our best to help you resolve this as fast as possible.

Have a nice day!

Hello again,

We have just released the fix for this matter.

Have a nice day!

Hello Amanda,

Thank you for reporting this, we have already identified the cause of this issue and will release a fix as soon as possible (either later today or tomorrow at the latest).

Have a nice day!

Hello @yorkglobal,

I will share the solution here as well as discussed in the support thread you submitted on our website.

The matter was not caused by the Kali Forms plugin, but by the memory limit from your hosting server for your account, this was resolved by increasing the memory allocated?to?the?website.

Have a nice day!

Hello again,

Our dev team managed to identify the cause and resolve this matter, please update the plugin to the latest release and test this one more time.

Have a nice day!

Hello @yorkglobal,

I have responded in your support request as well, but I will post my reply here as well.

I have tried accessing your linked website to investigate this, but this is not loading, can you please let me know if you are experiencing any issues and when I can try again?

Please let me know!

Hello @gildner,

When configuring the conditional statements, if you want a field to be shown in multiple cases can you please try using the “Can be” operator instead of “Equals to”?

Please try it and let me know.

Have a nice day!

Hello @marydiannelapitan,

We have made several tests and managed to identify the issue at hand. This has already been resolved on our site so you should now be able to submit the contact form at the previously mentioned URL.

As a second method to reach out to us, please directly send an email to [email protected] if you are experiencing difficulties with our contact form.

Have a nice day!

Hello @marydiannelapitan,

If you are encountering any difficulties with the reCAPTCHA integration when using our plugin please submit a request through our contact form here:

https://kaliforms.com/contact-us/

…and we will gladly help you with your implementation.

Have a nice day!

Hello again,

The current version uses a simple editor to setup the email notification content, but we are working on a major update that will allow you to also directly edit the HTML code of the email notifications.

Hello @ciinciilla

We have tested this again and the CAPTCHA is working correctly, can you please try this one more time?

Hello @magdaelpt,

Please reach out to our support team using our contact form here:

https://kaliforms.com/contact-us/

…and we will gladly help you with your encountered difficulty.

Have a nice day!

Hello @1scooter ,

Please reach out to our support team through our contact form here and we will gladly take a look and help you with this matter:

https://kaliforms.com/contact-us/

Have a nice day!

Hello @gildner ,

Can you please submit a help request through our contact form here:
https://kaliforms.com/contact-us/

I will gladly guide you through the steps required for translating the Upload Field label.

Have a nice day!