andi_sf

Hi Jens,

thanks for your reply.

The shortcode [wpdts-custom format=’Y-m-d’ next=’TUE 18:00′] prints:
2024-08-06

and this is exactly what I input when I would put in the date manually. Could it be that the ‘wpdts-custom’ shortcode (‘WP Date and Time Shortcode’?plugin) wrapped in {sc_start}…{sc_end} does not execute at all but is read as text only?

Hi Jens,
thanks for the reply – it still won’t work. When I enter for the startDate:

startDate="{sc_start}wpdts-custom format='Y-m-d' next='TUE 18:00'{sc_end}"

which means the date updates weekly on Tuesday at 6pm.

I get an error:

Error: Add to Calendar Button generation (atcb-btn-1) failed: date misspelled [-> YYYY-MM-DD]

I also just put the date in manually and then it executes which means there are no line breaks that could cause the issue. Does this help to troubleshoot from your side?

I added the ‘debug’ attribute but nothing is displayed. If I place the ‘not appearing’ button in the page and inspect the code nothing is rendered. So it looks like the button code fails to execute.

Would it be possible to install the ‘WP Date and Time Shortcode’?plugin into your WordPress testing site and test it out from your end?

Thanks again.

Hello – thank you for the feedback.

I tried it out with:

[add-to-calendar-button name="My Test Button" startDate="{sc_start}wpdts-custom format='Y-m-d' next='TUE 18:00'{sc_end}" startTime="18:00" endTime="19:00" trigger="click" timeZone="America/Los_Angeles" location="Location 1" description="Description here" options="'Apple','Google','iCal','Outlook.com','Microsoft365','Yahoo'" size="5"]

but the button still will not display. If I put in a regular date for startDate (XXX-XX-XX) in the above shortcode it works – but with the nested shortcode it fails and the button does not display.

Any help would be appreciated

Thank you so much – that made it clear!

Hello, thank you so much for your prompt reply – what an outstanding support!
Your answer worked like a charm and you made my day ??

Thanks again!

Yes, I also like to request the ‘Delete Data’ feature since I was thinking the same thing…

Hello,

thanks for the reply – glad to hear I was on the right track with my solution.

Also, thanks for the reliable support – it is always good to know questions are followed up and answered no matter how long it takes!

Thanks again…

Hello,

thanks for updating the plugin to version 6.10.27 – now everything works!

Hello,

thanks for the reply – this solution works on your store demo but not for my store with a subscription.

Any ideas what might be the cause?

Hi Ilnur,

thank you very much for your message.

I updated the plugin to the new version but unfortunately this messed up the whole store layout. Fortunately I had a backup of the old plugin version so that I could re-install and then everything displayed correctly again.

Just my simple 1 line change from above accomplishes the task though … this is quite baffling… do you any suggestions?

Hi Ilnur,

thanks for hanging in there with me. Let me just say that support at Ecwid is stellar and very prompt and focused!

I went ahead and put in the original frontend.js file and disabled the WP-prettyPhoto plug-in with no effect – the sub-menus still would not show. Then I went ahead and selectively turned every plug-in off, checked and then on again but with no effect – drop-down menus would not show.

Menus work again when I make the small frontend.js modification:

$link.click(function() {
            if (typeof Ecwid == 'undefined') {
                return true;
            }

So it looks like the frontend.js still looks like the main source of the issue.

Hello,

I quickly wanted to follow up on the jQuery error issue. Could you let me know if the frontend.js could just be updated from your side with the code:

$link.click(function() {
            if (typeof Ecwid == 'undefined') {
                return true;
            }

that does not throw the error so that the plug-in could be updated in the future without concerns about this issue. Since the above code is just a different way to write the function and not a major modification I hope that this will be possible.

Please let me know since I have need to know which 3rd part shopping cart solution to recommend/use.

Thanks in advance.

Hi Ruby,

thank you very much for your message and following up.

Well, I entered the shortcode exactly as instructed [screenshot store page] but the product grid does not change and still displays in 3 columns. [screenshot frontend – product grid].

Could you let me know where the issue might be?
Thanks in advance and I am looking forward to hearing from you.

Hi Sia,

thanks for the super helpful tips and support – and yes, this solved my question!